Nrma Lake Somerset Holiday Park

Reviews of Nrma Lake Somerset Holiday Park

Nrma Lake Somerset Holiday Park

78 Kirkleagh Rd, Hazeldean, Queensland, 4515, AustraliaSee Hotel Details
Nrma Lake Somerset Holiday Park
Nrma Lake Somerset Holiday ParkNrma Lake Somerset Holiday ParkNrma Lake Somerset Holiday Park
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Guest Reviews

9.1/10
Great
12 Reviews
Verified reviews
Location9.1
Amenities9.1
Service9.1
Cleanliness9.1
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All reviews(12)
Positive reviews(3)
Negative reviews(1)
Guest User
Stay Date Aug 2025
Other
6.0/10
Posted on Sep 25, 2025
Huge park in a beautiful location. Good sized caravan sites and easily accessed. However, this park attracts big numbers of campers in holiday times, and campers don't have access to their own facilities. The park has 6 facilities blocks. Sounds impressive but the actual numbers are poor. A total of 12 mens showers and 12 ladies for the whole location. Also, many of the facilities are not open in 'quiet times' and most of the facilities are not close to the main caravan and camping sites. When you can get one, the showers have good water pressure and are hot - but you have to hang everything you take into the shower on ONE hook. Also the toilets (just a few more than showers) aren't equipped with a toilet brush. All of the rubbish bins and the one dump point are located hundreds of metres from most caravan and camping sites. Not a caravan park laid out with customers at the forefront of design. Best to go in quiet times but not in school holidays and on busy weekends. On a positive note we experienced a grey water blockage and overflow - and this was dealt with and resolved within minutes.
Guest User
Stay Date Jun 2024
Other
6.0/10
Posted on Jul 16, 2024
The Dam and its surrounds are just beautiful. That makes it all the more disappointing that attention to detail with the accommodation is lacking. We had a 2 bedroom chalet for a weekend. It is a 4 sleeper but had only one wine glass! There is no oven, only a 2plate electric stove and a microwave so one clearly opts for BBQ meals but there was no barbeque tongs and no grids to place meat on. There are stainless steel BBQs but the open fire BBQ is really so much more camp style. The washing up liquid comes in squeeze sachet and is really weak and quite useless. What's wrong with a small bottle which they can fill as appropriate. Oh yes and just 2 face cloths for 4 people. The coffee and tea mugs-cups are so thick and unappealing one has cold drinks most of the time because your drink has to first warm up the thick crockery! Just all round disappointing - yet we pay a very decent rate??
Response from Property: Thank you for your feedback we are delighted you found the dam and its surrounds beautiful. We are disappointed to hear that the accommodation didnt meet your expectations we understand how frustrating it can be when items are missing due to a error/oversight with housekeeping, please just for your future reference if there is every a problem let us know and we will rectify it to the best of our ability for you immediately the same with the number of face washers in your Villa we do only supply 2 if you required more we would happily provide more for you on request as your comfort is extremely important to us. Thank you again for your feedback we do very much appreciate you taking the time to post your review as we do take all feedback and use it to help us improve.
ivyrose1967
Stay Date Feb 2024
Couple
2.0/10
Posted on Mar 29, 2024
We have stayed there previously in a cabin but decided to book a glamping tent. After making the booking we read reviews and people said there is no bathroom and no kitchen. It is not worth paying for a tent with no facilities. We cancelled and lost our money .
Response from Property: Thank you for your review, it is unfortunate that you lost your money this was due to your booking being in premium season and also not letting us know that you wanted to cancel until the evening after your arrival date. We understand that our Safari Tents are not suitable for everyone and when we can if we are given the opporutnity we would certainly try to accommodate you in a different type of accommodation or offer you a credit to use at another time. If you would like to discuss this further at anytime please do not hesitate to contact us here directly at the Park Kerry
Guest User
Stay Date Jul 2023
Other
8.0/10
Very good
Posted on Aug 26, 2023
Great place for waters sports and fishing walking ( the park is 1 km end to end) and just relaxing Very popular as its quite close to Brisbane for weekenders. Amenities are well maintained. A huge range of various sites available as well as glamping.