18 Reviews
No. 5 Valley Hotel
Hebi|2.2km from Tianran Taijitu Scenic Area (Northwest Gate)
First of all, I want to say that the environment here is really good. The first time I saw the swimming pool and the river view, I was amazed! I didn't expect Hebi to have such a beautiful place! Looking at the scenery and the ecstatic scene of children playing in the water, I felt that the room fee of two thousand yuan was still worth it, so I took the children to visit here again after another week, but this time the experience made me The impression of this place has become very, very bad! ! First of all, in addition to the environment and facilities, a homestay with such a high charge should also have corresponding management and services. However, there is no service here. Most of the waiters are aunts. When I first arrived at the pool, the aunts Sitting and chatting on the loungers by the pool, when you need her help, their attitude is just ignored, and when you need them to bring things over, their attitude is reluctant. This is the second time I have a barbecue here by the pool. The first experience was pretty good. The second time, as if I owe them money, tell me that our barbecue will end at ten o’clock and we have to clean it. When I argued for reasons why no one told me what time I had to end the barbecue last time when I came here, and then they gave me a reason to say that the pool needs a water change at ten o'clock, so I didn’t comment on it! If you told me at the beginning or you gave me a time limit when I came here last time, then I have nothing to say. When they asked them to help me pick up the tableware, they would grind and harp very reluctantly. The focus is on barbecue. I paid for the venue, 50 yuan per person, including venue, barbecue grill, carbon, and tableware. Really, if it wasn't for children who like to play in the water, I would never come again. After waking up in the morning, the waiter here gave me another surprise! Suddenly, I sent a few photos to my WeChat. There were pictures of dirty mats, pictures of tables that were a little burnt, and the size of cigarette butts on the burned area. Then I sent a very stiff sentence to finance and check the cost of compensation. I I was a little confused. I said yes. After a while, I sent me a screenshot. The content of the screenshot is the price of the table. I took a look. It was 2400 yuan. Good guy, is this stealing money? I said, is it because you want me to lose the entire table because of that little bit? Then he sent me a mat cleaning fee of 50 yuan, which I can accept. I brought the child, and the child will inevitably get dirty when playing, and then the table does not need to be fully compensated, and the repair fee is 400 yuan. I don’t know that he gave me a screenshot. What is the price of the table? Would you please show off how expensive the table in your shop is? Or I wanted to compensate the entire table from the beginning. If it breaks, it should be compensated. I told my husband, where did my husband say about the table? Room? I said no. By the pool, my husband was surprised. He said that the things in the public area are what we did. It is also possible that it was originally like that, and no one would pay attention to what it was like before. Then I said that the things in the public area, how can you be sure that I did it? I can compensate the money, but you have to give me an explanation. . . In fact, at the beginning, if the waiter tells me well, I think my mood will be different in the future. My requirements are really not high, I just want to have a better attitude. I booked three rooms for more than 5,000 yuan and brought a few children over to play. I came to consume, I came to enjoy, I It's not to come to see your face or to get angry! A good attitude can solve many problems! Such a good homestay has no matching services. If it is managed in this way, who would dare to come? I advise friends who are coming, you are absolutely satisfied with the visual enjoyment, as for the service, you can experience it by yourself! !
Perfect
1020 Reviews