Hefei Lianghuai Swan Lake Hotel

Although it is a hotel layout ten years ago, it is clean and fresh, and the service is warm and thoughtful! Next time I have a chance, I will go there again.

Transportation: It’s pretty good and I’m looking for it, the parking at his house is easy to park 🅿️ Hygiene: The bathroom is very clean, the quality of towels and bath towels are quite new, and the toiletries are very clean Environment: There is a sense of age for no merits and no faults. The smell is average, and the room has a musty smell when you first enter the room. The ventilation is much better. I don't know if it has anything to do with the carpet. Service: Check-in and check-out are very fast. If you ask for a drink when you check out, it will be given to you. See the picture for details. Don't mention it without asking.

I have stayed in various star-rated hotels and convenient hotels and B&Bs. This is the worst hotel I have ever stayed in and the worst experience, bar none! Because the new toilet cannot be used within 24 hours of changing the toilet, let me tell you about my experience in the so-called star-rated hotel where I live nearby! First of all, we checked in after two o'clock in the afternoon. When we checked in, we told the front desk that we needed a set of children's toothbrushes. After waiting for no results, we called the room once and said that we needed a children's toothbrush, but it never came. I called again in a few hours, and the front desk was still on the phone questioning whether the check-in was not delivered? ? Second, after putting the things in place, I went to swim on the fifth floor. As a result, the child's hand was scratched by the stainless steel ladder by the swimming pool. The picture was taken the next day and it was not obvious. There was a lot of blood on the bath towel. The station reported that they said that the swimming pool was outsourced, and it was not under their control! Third, the gap between the glass doors of the shower room in the bathroom is very large. People take a shower in the shower room, and the water outside is full of gold mountains. My child and I almost slipped and fell twice when we came out! The plug in the bathroom is simply a decoration. When the hair dryer is plugged in, the plug will fall off before it is even touched. Does it mean that when one person is blowing his hair, another person must press the plug to prevent it from falling out? ? ? Fourth, it is also the most unbearable thing for me. If you need to put green plants and free milk in each room, why don't you make these preparations before the guests check in? ? Why do the waiters knock on the door of each room after the guests check in? ? Regardless of whether the guest was sleeping, taking a bath or doing something else, they kept knocking on the door anyway! ! ! It’s fine to give green plants once to wake you up, and then come and talk about free milk for the second time! ! Woke up again! ! I am really very very speechless! ! ! ! Shouldn't these preliminary preparations be done in advance? ? ? ? ? ? Could it be that the green plants have a shelf life and can only be brought in after guests check in? ? Milk is also freshly squeezed from cows? ? ? I am not Miss Li! ! And I also deliberately placed the green plant in a position facing the bed, which made me wonder if there is a camera in the green plant, so I picked it up and checked it! It's really, really capitalized, I'm not Sister Li! ! ! Later, my husband went to the front desk to complain, and what they said was that it was their job and they had to finish it. My husband asked, does it matter if the guests are disturbed? They said yes, to get things done! Hehe, is this the service attitude of a star hotel? ? ? Fifth, the sound insulation of the room is extremely poor! ! At seven or eight o'clock in the morning, the cleaning ladies are chatting loudly in the corridor! Some sound insulation is not so good, you can hear the sound but not clear, here you can really hear the sighs of the aunts clearly, every word and every pronunciation! ! ! How many hotels have I stayed in during my travels and business trips, and I have never given a bad review to any of them, all because of the mentality that the service industry is not easy to understand each other, but Howard Johnson Lianghuai has simply refreshed the bottom line of my tolerance for star hotels! ! ! ! ! ! ! ! ! The service awareness of many cheap and fast hotels is ten thousand times better than here! ! !