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Hotel Central Hauptbahnhof Guest Reviews
3.6/5
116 Reviews
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Verified reviews
Location3.8
Amenities3.4
Service3.7
Cleanliness3.6
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All reviews(116)
Positive reviews(15)
Reviews with photos/video(7)
Convenient location(7)
Easy to get around(5)
Negative reviews(2)
Anonymous User
Double Room
Checked in Aug 2024
Couples
6 Reviews
5.0/5
Outstanding
Posted on Sep 24, 2024
Unassuming accommodation in Heidelberg. Exterior looks abit old but the room is very modern and clean. Reasonably nightly rates. Very near to train station at just 5mins walk.
Guest User
Double Room
Checked in May 2024
Family
2 Reviews
4.0/5
Very Good
Posted on Jul 8, 2024
The location of this hotel is great, and the front desk people were nice too. But the facility was way below either the industry standard or our expectation - the knob of the shower was falling down, the curtain was also falling down and could not close; the reading light switch had no handle; and the shower drainage was blocked (see the photos) ---- shockingly this is in Germany!! Very, Very disappointed.
Anonymous User
Single Room
Checked in Oct 2024
Solo travelers
3 Reviews
2.2/5
Posted on Nov 14, 2024
Location was perfect and old nostalgic atmosphere hotel however not kind staffs, not clean, smells smokes in the room. Could manage much better!
Rebelheart
Double Room
Checked in Jun 2024
Solo travelers
8 Reviews
4.5/5
Great
Posted on Jul 14, 2024
Location: across the street, ~5 mins from the hbf.
Reception: allowed early check in; they don’t always have someone at the counter so just give them a call and they will open the door for you (met some other guests, really nice people who helped me make the call!)
Lift: old and small but it works!
Room: double bed = 2 single bed merge together. had some flies initially because they left the window open to air it, service staff helped to get the flies out.
Toilet: small but manageable if you are petite, may not be suitable for big size people as the bathing area is small.
Transport: took RNV20 to and fro to the furnicular (which led to other tourist areas), super convenient!
Gully
Economy Single Room
Checked in Nov 2023
Solo travelers
35 Reviews
5.0/5
Outstanding
Posted on Dec 15, 2023
The hotel staff is incredibly helpful. I arrived really early on my check-in date and they were happy to let me in my room. Then I had a medical emergency while staying there and they helped with everything. Plus the room is a really good value for the price.
Wilhelm DITTRICH
Single Room
Checked in Jun 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 10, 2023
Very nice service, great breakfast and very large bathroom...😎
Guest User
Double Room
Checked in Apr 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on May 30, 2023
Location was one block from train station, one block from metro and a grocery store. Elevator was a very small.
Dadachuanchangxiansheng
Single Room
Checked in Sep 2024
Business travelers
6 Reviews
4.6/5
Great
Posted on Jan 8, 2025
Hygiene: The room is clean and someone comes to clean it every day
Environment: Next to the main fire, there is a Kaufland supermarket nearby
Service: Free coffee in the lobby
Note: German hotels do not provide mineral water and toothbrushes and toothpaste
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Denny-
Economy Single Room
Checked in Sep 2024
Solo travelers
31 Reviews
3.5/5
Posted on Oct 9, 2024
Next to the station but some distance from the old town, the sound insulation is very poor, but the counter staff are very nice! You only need a key to open the door for entry and exit. If the counter is not in place, you have to wait until she comes back or another tenant opens the door... The door lock of the room is very old, and a key is required to lock it inside (as shown in the picture). If you mind about security issues, please Pay attention! ! !
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Guest User
Double Room
Checked in Nov 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Jan 4, 2025
Close to the station, interesting interior, clean. I liked everything in principle. Only getting into the hotel was difficult, because the entrance door has German phone numbers. There were no employees at the reception, perhaps it was due to the holidays.
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Haiyoulixiang
Economy Single Room
Checked in Sep 2024
Other
66 Reviews
3.0/5
Posted on Nov 4, 2024
My impression of this hotel is not very positive, everything is old. Anyway, it was not only cheap, but also convenient. It was not far from the train station and bus station.
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Guest User
Triple Room
Checked in Jun 2024
Family
8 Reviews
3.2/5
Posted on Jul 26, 2024
The room is large, and the room with four beds is very nice. Very close to the train station, but a bit far from the attractions and no air conditioning.
There are no waiters after 9pm.