Anonymous User
June 3, 2023
I won't lie. I originally stayed in a four-person room. The environment was very good and very clean. However, the aunt at the front desk came over at 9 o'clock every morning to do some cleaning. After kindly reminding her, she still woke me up very early the next day. (They said they came here to clean things up, but in fact they just took away the garbage and didn’t do anything else.) Friends who usually go hiking get up early, but Buddhists like me really like to sleep in, so I asked the front desk if they could do it later. Hygiene, check-in should be done at 1pm. The aunt said that their guests can check in at eight o'clock. After some debate, maybe because I was tired of getting up, I said it in a more serious tone. The aunt said that it was a big deal for me to sleep, as if it was a big deal for me to sleep alone. . I was so angry that I changed it into a single room and told my aunt that I didn’t need to clean it for the next few days. How can I put it this way? The environment of the single room was ridiculously bad. The price was twice as much as that of the quadruple room. However, the room was full of dust and dead bugs, and the quilt made me itchy even when I slept on it. Because I didn’t want to argue with my aunt anymore, it seemed like I just put up with it by deliberately looking for trouble. I deliberately left an order without comment. I hope the merchant, especially the aunt at the front desk, will not argue with me about this matter. I am a customer in the service industry and I have the right to tell the truth. You are not my mother. You cannot let me hold in my dissatisfaction. . And if what the front desk aunt said is true, and your guests can come and check in at eight o'clock that day, I sincerely suggest changing this rule. After all, the guests who checked in did not pay more, and we paid more. Being woken up in the morning will only make you feel dissatisfied.
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