Reviews of Best Western Rochester Marketplace Inn

The hotel is pretty run down and there is a huge gap from the floor under the door. Limited breakfast options but lot of parking and good location.

Very clean hotel and comfortable bed. The bathroom is good. Best time if we come to Roschester we will come to reservations this hotel sure  nice staff and house keeping. Good breakfast for kids

Great value for the price - clean, good breakfast and helpful staff.

We are here for a hockey tournament… Hotel is clean, but the showerhead and nozzle appeared to be falling off and it doesn’t look like the maintenance here is all that good. But the fridge get my beer nice and cold so that’s a plus

No food in morning breakfast.

The hygiene is very poor. The bed sheets seem to have not been changed. There is even a coffee cup left by the previous guest in the bathroom.

Our room is aging, in pretty bad condition, and the breakfast is not good.

The room was very bad, the towels were yellow, the walls were broken, and there were stains on the curtains. The price of the order placed through Ctrip was the same as that of other websites, but I was given the worst room. I booked hotels through Ctrip and was given the worst rooms continuously in overseas hotels. Ctrip customer service 714584 said that the hotel has a history so there is nothing we can do. It is strange to be such a rogue. Well, I no longer use Ctrip to buy anything including hotels, air tickets, etc. Note: Ctrip will give you the worst room at the same price when booking an overseas hotel. So stay away from Ctrip!

The hotel has easy parking and is quiet. The room was clean and the breakfast was OK. The price is cheap and it's a bit far from the city center, but it doesn't matter. There is a food court not far away with lots of food.

허니문 로드트립중간의 여정이었는데 가격만생각하고고른숙소 가격만큼의 숙소였습니다 그럼에도 위치와 주차를제외하고는 좋은평점을주기어렵습니다

衞生尚可，但設施較為陳舊，入住的第一個房間加熱器有焦糊氣味，馬桶沖水也是壞的，跟前台溝通了大概半個小時終於換房了。前台服務態度還行，整體尚可。

每次都住這家酒店。附近有中餐。

房間很大，設施比較新