King Minos Retreat Resort & Spa

This hotel is fantastic. The whole team are so welcoming and helpful. From the moment we were welcomed into the hotel we felt at home, the reception room is large and comfortable and feels extremely luxurious. The check in process was easy, we were guided by Maria who made us feel very welcome. Alex helped us to our room, he has a wonderful smile and demeanour. The rooms are large and so comfortable, our view of the sea is fantastic. The restaurant has an incredible selection, offering multiple fresh vegetables and fantastically cooked meats. We tried swordfish for the first time, and could not recommend it enough! The dessert selection was the best I've ever seen. The pool area is huge and full of comfortable beds and loungers, more than enough to feel you have somewhere private to relax. The pool bar is well stocked and attended, and the ability to grab snacks (if you are all inclusive) is so wonderful. The staff around the pool are so accomodating and kind. The Spa is calm and beautiful, I had a treatment with Sia who was perfect, and was guided by Irene who made me feel special and accommodated for my personal needs. Thank you so much girls. Please allow me to specially mention Dimitri who has helped us so much and guided us for day trips, personally recommending shops and cafes to make our trips feel organised and personal. He is a lovely man!

As you approach the King Minos Retreat and Spa Hotel you cannot miss the impressive, illuminated marble steps up to Reception. Do not be daunted by the steep rise there is a lift for you and your luggage on the right. Once you are in the hotel lobby you notice the smell of new paint and see the wall decorations. Matched with modern furniture the creative lighting scheme brings it all very smartly together. It was late evening when we arrived too late for a meal but the receptionist kindly organised a cold plate which was welcome after a long journey. We settled into the newly decorated room with comfortable beds and plenty of USB charging points and after mastering the control panel for the abundance of modern room lighting it was not long before morning had broken. It was time for breakfast and a warm welcome from the restaurant staff. There was a wonderful selection of food being served on the buffet. Beverages were served by the staff and a further selection of fruit juices was also available. Even though the hotel was almost 100 % occupied there was no sign of overcrowding in the restaurant with plenty of seating options. After breakfast it was time to relax on the superb lido with lots of choice of sun loungers or beds. The hotel is on the outskirts of the town with a raised elevation. The gardens and lido are very quiet and spacious. This remote privacy gives the feel of a countryside location with sea view. There is a poolside bar/ restaurant serviced by friendly staff who are constantly checking your requirements. A variety of artists entertain some afternoons and evenings. There is a choice of venue for the evening meal. The room for the breakfast buffet also serves as the evening buffet dining room with the same staff looking after beverages, a fine collection of wines included in the choice. The buffet is very varied with good quality foods excellently cooked by the chefs and mouth watering desserts There is a friendly atmosphere which makes the evening meals very enjoyable. An a la carte dining room is also available in the evenings. It would not be fair to mention individuals by name as every one deserves a mention for making this holiday so enjoyable and special to us. Thank you all. The King Minos Retreat is expertly managed by a professional who is well experienced in the Hospitality Industry. The hotel is a credit to him and his hardworking staff

A beautiful hotel . A truly 5 star experience from the minute you walk through the door . The rooms are lovely and modern and spotlessly clean . The pool are is amazing . Lovely big sunbeds . The whole place is immaculate . We had a pool with our room which was lovely , but always went to the main one . The food in the restaurant was very good with lots of variety . The staff in all areas are lovely . They are so friendly . The pool bar is open at night for drinks , and entertainment . It’s fairly quiet , so if you want more nightlife you would need to go out . It was a wonderful experience , and can’t wait to return .

My teenage daughter and I came to the King Minos for the October half-term and it didnt dissapoint; we had a special time. The hotel provided us with luxurious accommodation, our room was spacious and comfortable the bed was divine. The staff were all very helpful and kind; especially Dimitris & Manos (best mixer in Greece). The pool area was clean, intimate with daily entertainment. The sax player was just the best! I would certainly visit again and highly recommend.

Mixed feelings about this hotel. Definitely nowhere near 5 star in my opinion. We travelled as a family with our 11yo daughter. We always visit Crete in October. We usually stay at Iberostar Creta Panorama but thought we'd try somewhere different and more luxurious. We booked a garden view family room with a private pool. The room was very spacious and modern. The pool was lovely. Dissapointingly, the room looked on to a car park, no garden view. The room was cleaned daily to a high standard but our mini bar was only restocked once, despite us being told it would be restocked daily. The main pool was nice. Always plenty of sun loungers and day beds available. The day beds by the pool are a bit mouldy though, could do with a good clean. We were all inclusive. A great choice of drinks, lots of lovely cocktails and a good choice of different wines and fizz. My daughter loved the milkshakes and slushies. There was a good choice of food at mealtimes but unfortunately all the hot food, I had was lukewarm at best. The selection of snacks that was on offer as part of the inclusive wasn't great. I've experienced better all inclusive hotels with a lower star rating. We enjoyed a lovely meal in the A La Carte restaurant and on this occasion, the food was hot. Big shout out to the waiter who frequently served us, Michaelas. He was always very friendly, attentive and so hard working. He took the time to chat with us and spoilt my daughter with an unlimited supply of Fanta lemon. We experienced mixed attitudes with staff. Michaelas in the restaurant and Eva at the pool bar being the two that really made our holiday and went above and beyond, Friendly and genuine. Some staff members seemed grumpy but I suppose maybe tired after a long summer season. During our stay a large group of Russian men arrived for a mens break. It was very clear that the staff were bending over backwards to keep them happy, attending to all their needs. They were quite noisy and very rude. I was trying to relax on the terrace one evening and the noise they were making was ridiculous. Our room was quite a distance away from theirs, it must have been unbearable for their neighbours. A motorbike then arrived in the car park and after the driver looking over our wall, clearly looking for someone, one of the Russians then appeared in the carpark and made an exchange with the driver, I'm assuming it was *****. The group became louder and roudier after that. Not the kind of behaviour you'd expect at a 5 star retreat. The day before that we encountered a very loud argument between an ex member of staff and management. This was during the day when we were relaxing by our pool. The ex member of staff was shouting, claiming he had not been paid for the work he had done and was refusing to leave without payment. The management all stood outside not allowing him to come in to the hotel. This went on for well over an hour. This was again, not what you'd expect at a 5 star retreat.

Hi there, me again! I was fortunate enough to return to the King Minos for my 28th visit over the last two weeks of September. I can only reiterate what I said after my previous stay, it was wonderful. My friends often jokingly call me the Queen of KMP & I was indeed treated royally by every member of staff during this trip. They all remembered me & I have to give shout outs to all the pool bar staff Manos, Eya, Monda, Johannes & Erol during the day & Romina, Popi in the evening. More shout outs go to the restaurant staff Manolis, George, DIMITRIS, Sofia, Panagiotta, Sotiris & of course I cannot forget all those on & around reception, Maria, Costa, Meggi, Alex, Panos & Katerina, who deals with the reservations. Mr. Koufakis, the General Manager, is always on hand & happy to hear opinions. I asked him to try to keep all these staff for next year, that would speak volumes. A friend came out for 6 nights during my stay who had been to the KMP in 2021 & she was also very impressed with the new hotel. After all this praise you'll be surprised to hear I do have two small complaints. One) I wish the food was hotter at breakfast & dinner and Two) I wished some guests would dress appropriately for dinner. To me looking like you'd just left the pool was disrespectful to other guests & the calibre of the hotel, this needs policing by the Maitre 'Ds. It probably won't surprise anyone to know I'm booked to return next June for my 29th stay!!

This is going to be a mixed review, as was our stay at the resort. The hotel itself is good, staff is very very friendly and always have a smile ready for the guests. The food and drinks were very good as well and we really enjoyed our massage at the spa! The reason I’m giving only 3 stars is the way management handled a complaint we had. We booked a room with a private jacuzzi, the day we arrived we used it for about half an hour after which it started to make a lot of noise. Called the reception to let them know about the noise and they sent someone from the maintenance staff over. They did something to the filter and left again. From that moment on it was a daily ritual, the jacuzzi would stop heating the water and/or make a lot of noise. After 3 days of not being able to use the jacuzzi as we wanted because it was just way too cold I was fed up and demanded that they actually fix it. That’s when things really went south. At one point we were asked if the jacuzzi was really that important, jeez I don’t know, I booked and paid for it, what do you think? For a 5 star resort that just opened again in May this year you would expect things to actually work as they should. And if a guest let’s you know that something isn’t working you should fix it and not question their reasons for wanting working facilities they paid for. Maria, from guests relations, was able to get us some compensation in the form of a late check out and a taxi to the airport on the day we were leaving but that didn’t completely erase the bitter taste the whole thing left us with. All in all it is a great place but without the proper maintenance and management I don’t think it will stay that way for too long. I really hope they will fix these things so everyone can actually enjoy all facilities they booked and paid for!

After a dreadful start to a weeks holiday staying at The Radisson Blue resort but after 1 day we checked out and booked to stay at King Minos Retreat and what a saviour that was, clean everywhere, safe for the children, friendly staff so helpful which are the main things to us when away. All this in such a lovely resort what a 5 star hotel should be. Thank you to all the staff you saved our week all 10 of us. Would be very happy to return and recommend to our friends.

We booked a room with private pool & sea view. The room was very clean with modern furnishing and the bed was very comfortable. A great and quiet place to relax and enjoy the sun. Breakfast: Tasty buffet + great coffee Diner buffet: variety of delicious greek food, pasta, salads etc. & tasty desserts. Service: 5/5 stars !! Especially our waitress Sophia took really, really, really good care of us and made our stay even better! [Thank you Sophia :)]