Four Points by Sheraton Heyuan Resort
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Heyuan

Four Points by Sheraton Heyuan Resort

No. 3 of Top Premium Hotels in Heyuan
Wandong Tourist Area, Yuancheng District, Heyuan, Guangdong, 517000, China
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The Four Points by Sheraton Heyuan Resort is an ideal spot for travelers wanting to discover the city. The Four Points by Sheraton Heyuan Resort is an ideal choice for travelers who want to take in the sights and sounds of Heyuan. Show More
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hotel overview picture
Last booked 10 hrs ago
4.6/5Great·Cleanliness: 4.6
Great for kids92% Recommended
All 2,418 Reviews
Amenities
Indoor Swimming PoolHot SpringFitness RoomPublic ParkingFree2 Car Charging FacilitiesLibraryFootball CourtBasketball CourtTable Tennis RoomTea Room
All Amenities
Surroundings
Train: 石坝站
(16.6km)
Train: Heyuandong Railway Station
(24.6km)
Landmarks: Bavarian Manor Chinese Medicine Sinopharm Hot Spring
(156m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Hotspring Deluxe Lake View, Twin Room
9

Hotspring Deluxe Lake View, Twin Room

2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Amenities
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Family Suite - Lake-View
5

Family Suite - Lake-View

1 Queen bed and 1 Single bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Amenities
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Hot Spring Premier Suite - Lake-View
8

Hot Spring Premier Suite - Lake-View

1 King bed
120m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Amenities
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Family Suite
7

Family Suite

1 Single bed and 1 Queen bed
50-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
Check Availability
Hotspring Deluxe Mountain View, King Room
7

Hotspring Deluxe Mountain View, King Room

1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Amenities
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Guestroom (2 beds)
6

Guestroom (2 beds)

2 Double bed
30-40m² | Floor: 2-6
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
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Superior Room (2 beds)
6

Superior Room (2 beds)

2 Double bed
30-40m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
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Garden Courtyard Hot Spring Room - 5-Room (5 beds) (1 living room, pool, soaking tub, mahjong, kitchen)
10

Garden Courtyard Hot Spring Room - 5-Room (5 beds) (1 living room, pool, soaking tub, mahjong, kitchen)

1200m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
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Family Connecting Room - 2-Room (3 beds)
6

Family Connecting Room - 2-Room (3 beds)

60-70m² | Floor: 3-5
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
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Guestroom (Double bed)
4

Guestroom (Double bed)

1 Queen bed
30m² | Floor: 3-5
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
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Guestroom (Ondol)
4

Guestroom (Ondol)

2 King bed
40m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
Check Availability
Family Connecting Room - 2-Room (2 beds)
4

Family Connecting Room - 2-Room (2 beds)

60m² | Floor: 3
Fixed window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
Check Availability
Hotspring Deluxe Mountain View, Twin Room
8

Hotspring Deluxe Mountain View, Twin Room

2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Amenities
Check Availability
Hotspring Deluxe Lake View, King Room
5

Hotspring Deluxe Lake View, King Room

1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Amenities
Check Availability
Cartoon Family Friendly Family Room (Double bed)
11

Cartoon Family Friendly Family Room (Double bed)

1 Queen bed
30-40m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
Check Availability
Family Suite - Mountain-View
7

Family Suite - Mountain-View

1 Single bed and 1 Queen bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Bathtub
TV
Room Amenities
Check Availability
Garden Courtyard Hot Spring Room - 7-Room (8 beds) (2 living rooms, pool, soaking tub, mahjong, kitchen)
16

Garden Courtyard Hot Spring Room - 7-Room (8 beds) (2 living rooms, pool, soaking tub, mahjong, kitchen)

1500m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bath
TV
Bath Towel
Room Amenities
Check Availability
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Guest Reviews(2418)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.6
LeungSteve
March 6, 2024
Very good services and the staff were polite and willing to answer the queries, the room are clean and tidy.
Vijay
May 2, 2023
Location is great. many attractions near by. Staff and service is good. Only company with room cleaning staff. they did not clean room well on our 2nd day. did not clean coffe mugs. and their was no glass to drink water or something. Inside room hotspring, i feel its normal water, not hotspring water.
Anthony Pandaway
August 4, 2022
It was super cool holiday, we join a lot!
Guest User
February 15, 2024
Very bad review. First, when booking, it was shown that the room has a balcony, but after getting the room, there was no balcony. I asked to change the room but could not change because it was full. My request for a refund of the difference was not accepted. This incident made the whole trip unpleasant. I was very angry. . Second, the parking location is not in the same building as the hotel room, and it took a long time to find a location. It is extremely inconvenient for families with children or when it rains. Third, the hot spring bathing area is not in the same building as the hotel room. You have to go through the outdoor area to get there. It is extremely inconvenient for families with children to go there after changing into swimsuits or taking bathing suits with you to bathe in the hot springs. Fourth, the attitude of the front desk staff in Figure 4 is unsatisfactory. They are extremely impatient when asking about room changes, hotel facilities, etc. To sum up this trip, it was very bad.
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Guest User
February 20, 2024
I have stayed in hotels so many times, and this is the first time I gave a bad review. I couldn't bear it. They gave me another cheap room type first. Forget about the poor hygiene, the service attitude in the buffet restaurant was extremely bad. Especially the two waiters in the picture, I I've been to so many hotels and all they have to do for the morning buffet is give me your room number. They both asked me to give the names of all the people staying in the hotel, and they even covered the computer with my hand to prevent me from seeing the message and cheating me into eating the buffet, which costs tens of thousands of yuan. I have also stayed at the St. Regis Hotel for one night. Would I cheat on the buffet for 128 people? I'm crazy about money. I said my 3-year-old baby is 1.4 meters tall and I'm being charged half the price. I'm really impressed. His words are insulting and completely affect our mood for traveling. Sheraton is considered a high-end hotel. How can we cultivate such a bad attitude? I am really convinced by the staff. There will be no next time. Please avoid lightning. Whoever comes will regret it.
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Guest User
August 17, 2023
There are few comments. The experience of staying this time was poor. We booked a parent-child room. The children liked the style of the parent-child room and did not consider anything else. When we returned to the room in the evening, we found that the ventilation was particularly poor. The smell of the bathroom was very strong. Even the children felt it smelled strange. , and then contacted the front desk to ask for a room change, but they were reluctant and needed to charge a cleaning fee. Then they arranged for an aunt to come to the room to spray air freshener, but I have to praise that aunt for her good service attitude. When I woke up in the morning, the whole room smelled bad. It was really, really smelly! ! ! To sum up, according to the hotel staff, all parent-child rooms have no windows and poor ventilation systems. In addition, the bathrooms do not have dry and wet separation. There is no instruction in the room on how to contact the front desk by phone. We only found out how through Ctrip's instructions. Dial the phone number in the room to contact the front desk. In short, I really don’t recommend the parent-child room. It stinks uncomfortably. The hotel's services need to be improved.
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Guest User
February 5, 2024
The hygiene was very poor. The windows in the room were sealed and the air was not circulated. There was a strong smell of cigarette smoke. I had a headache after smelling it all night. Never stayed in such a bad hotel. The platform marked that a buffet dinner was provided. I asked the room attendant and said that there was a buffet dinner. When it was meal time, I was told that there was no buffet on weekends. This was a bit deceptive to consumers and the experience was very bad! !
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Guest User
June 24, 2023
800 a night, booked two rooms, totaling 1,600. First of all, the service in the hotel is very good and the waiters are very warm and friendly. I would like to praise this. but! The hotel is very old, both in appearance and in-room facilities. Moreover, the room that cost 800 a night had no windows, which made it uncomfortable to stay there. Maybe I didn’t pay enough to book a hot spring room for 1,000 or 2,000 yuan, but this kind of room really ruined the Sheraton brand. I stayed in another hotel the night before. The Hilton price is only half the price, and the room is more than twice as good, new and clean, but it's not in a scenic spot. Finally, let’s talk about the scenic spots. There is really not much to do in the Bavarian Manor, which is very disappointing. The Black Forest is poor and not fun. My child complained about it. I really don’t recommend going here. The photo only shows the entrance to the Black Forest. It is very old. The hotel is as old as this one. Please refer to it and avoid pitfalls with caution.
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Guest User
December 10, 2022
The environment is beautiful, and the service staff Li Youquan is warm and thoughtful. Next time I will bring the children to play together.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
For all room types, cribs and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
CNY 200.00 (approx. US$27.68) per person per night
Adding crib: Free
Children 4–17 years old
CNY 200.00 (approx. US$27.68) per person per night

Breakfast
TypeWestern, Chinese
StyleBuffet, Set menu
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2016
  • Number of Rooms: 290
The Four Points by Sheraton Heyuan Resort is an ideal spot for travelers wanting to discover the city. The Four Points by Sheraton Heyuan Resort is an ideal choice for travelers who want to take in the sights and sounds of Heyuan.

From the hotel, 石坝站 is approximately 17km away. 石坝站 is approximately 17km away by road. The nearby area boasts an abundance of attractions including 客天下恐龍叢林樂園, Ocean Spring Resort and Bavarian Manor Chinese Medicine Sinopharm Hot Spring.

After a long day of sightseeing, guests can retire to the comfort of the hotel. This Heyuan hotel features parking on site.

Our guests consider this hotel to have excellent service. For guests traveling with families, this hotel is consistently one of the most popular choices.

Services & Amenities

Indoor Swimming Pool
Hot Spring
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
Children's Playground
Water Park
2 Restaurants
宜客乐西餐厅
Style: A la carte, Buffet
Cuisine: European, Local
Open for: Breakfast, Afternoon tea, Dinner
Special dietary options: Vegetarian
Ambience: Family, Modern, Traditional, Romantic
Dining options: Available for reservation
Business hours: [Mon - Fri,Sun] 07:00-10:30,[Sat] 07:00-10:30, 18:00-20:30
家苑中餐厅
Style: A la carte
Cuisine: Cantonese, Chinese, Local
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Family, Modern, Traditional, Romantic
Dining options: Available for reservation
Business hours: [Mon - Sun] 11:00-14:00, 17:00-21:00
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Frequently Asked Questions

How much does it cost to stay at Four Points by Sheraton Heyuan Resort?

Prices at Four Points by Sheraton Heyuan Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Four Points by Sheraton Heyuan Resort?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Four Points by Sheraton Heyuan Resort provide airport transfer services?

No, the Four Points by Sheraton Heyuan Resort doesn't provide airport transfer services.

What amenities and services does Four Points by Sheraton Heyuan Resort have?

Four Points by Sheraton Heyuan Resort has the following amenities and services: Indoor Swimming Pool, Hiking, Hot Spring.

Does Four Points by Sheraton Heyuan Resort have a swimming pool?

Yes, Four Points by Sheraton Heyuan Resort has a pool. Pool type: Indoor Swimming Pool.

Does Four Points by Sheraton Heyuan Resort have fitness amenities?

Yes, Four Points by Sheraton Heyuan Resort has fitness amenities.

Does Four Points by Sheraton Heyuan Resort provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Four Points by Sheraton Heyuan Resort have non-smoking rooms?

Yes, Four Points by Sheraton Heyuan Resort has non-smoking rooms. Please view the hotel listing for details.

Does Four Points by Sheraton Heyuan Resort provide breakfast?

Yes, Four Points by Sheraton Heyuan Resort provides breakfast.

Does Four Points by Sheraton Heyuan Resort have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Distance to Train Station16.57KM
Average Price FromUSD158
Hotel Star Rating5