Itoen Hotel Inatori

我們到店的時候已經是晚上8點左右。前台負責check- in的是一個人老頭，看見我們站在那裡也不搭理，自顧自地在那裡對發票，完全當我們不存在。我是用中國護照訂的房間，但我們都會講日語。我是出於尊重才沒有打斷他手頭的工作，但他把我們晾在那裡是絲毫沒有服務態度的體現。非常糟糕的體驗。

酒店在海邊，早上一起來就能見到美景。 早餐選擇和式具多，不過都好好吃。 工作人員很熱心，我們晚上才到還沒吃飯，他們幫我們找餐廳更致電給餐廳通知業方。 溫泉雖然比較舊不過衛生很好。另外大堂也提供和服給客人自己拿，有很多顏色款式還有不同尺碼。房間也相對比較久但感覺乾淨所以一切可以接受。 距離河津很近，15分鐘車程到達現場觀賞櫻花。

還Ok的三星飯店

還是可以的

Anyway, correspondence of the front desk was the worst. Even when customers came, it was difficult to talk to them because they were looking at the computer screen. Then, when I waited for the previous customer to finish responding, I said, "I'm sorry," but he said coldly, "Wait a minute!" I'm not in a hurry, though. Rather, I felt that the person responded at his own pace, regardless of the convenience of the customer. Then, I was asked my name while I was waiting, and when I said it, they didn't seem to hear me. I thought that if this kind of sloppy customer service was okay, I could do it myself (laughs). If you are in the customer service business, wouldn't it be better to at least be a little more polite and respond? Are you fooling people? It was a series of responses that felt like I was thinking about it, so I was very annoyed. There were times when he asked me out of the blue during conversations, so I thought that it really wasn't. So, when I was paying, I was talking to the front staff next door, but I thought I should respond quickly if I had time to speak. He was inattentive, ill-mannered and disrespectful. I didn't even have the energy to say "thank you" after completing the procedure. I really regretted that I should have stopped checking in and stayed at another inn. Well, I will never stay here again, and I don't want to come to this place too much.