Wow, what can I say? A lot has changed. We stayed here at the start of last year, and the food and service were absolutely exceptional. We were so excited to return. During our recent stay, we were shocked to find such a difference. Before getting into the negatives of our stay, I will say the room and cleanliness were good. The only fault was that the toiletries were almost all empty. We found the staff hard to find, and once found, they did not seem in the least bit interested. The dinner and breakfast were okay, but again, not as good as we remembered. My wife made a comment about the smell of cigarettes in the ladies toilets, and we struggled with the ghastly smell of them on one of our servers during dinner service. For a fine-dining restaurant, that is just not acceptable. We were greeted by the same server at reception when we wanted to ask about a walk near by, and she seemed more preoccupied with getting back to her phone than having to engage in conversation. There is no denying that the location is outstanding, but we will have to give this hotel a miss next year.