SpringHill Suites Portland Hillsboro

We have stayed several times. Our rooms were as far from the elevator as possible, and NOT by our request. Room was clean. Staff were friendly and helpful. Breakfast needs some changes. For all 5 days there were the same scrambled eggs, diced potatoes, and turkey sausage patties; boring. We learned later that waffles were only available on weekends; this really disappointed us. Why? We had been anticipating waffles available every day. Sure hope this gets changed.

The hotel looks nice, updated and at first sight, clean. The staff are friendly and welcoming. The biggest downfall I had is that the bed sheets did not look like they were changed at all. First thing I noticed was the smell of BO. I switched on the light to inspect the sheets and saw body hair on the sheets. I was also given a room with a clogged toilet. I called front dest for a plunger, they were very nice and accommodating but the plunger was no help. Fortunately I had a one night stay, it would have been a nightmare if it were longer.

Conveniently located with shopping and dining options nearby. All of the amenities that we look for in our lodging destinations.

This was a great hotel, many options for eating within walking distance. There was ample parking in the lot with easy access to the hotel. The breakfast was good, we didn’t realize that the waffle stands was only in the weekend but the variety in the oatmeal bar was a bonus. 24hr access to coffee, tea & water was great! E didn’t use the gym but the equipment looked very modern. The hotel concession was over priced so we didn’t use that, as there was many options near by. Access to Portland city was quick and easy- worth the savings for this great hotel overall.

This was the best Marriott Hotel we have stayed at! Also, the best breakfast and you have bars of soap by the sink! Thanks, will stay with you again when in the Portland area!

No one was at the front desk for about 20 minutes. There was a group of people waiting to be helped. Not nice at nearly 10 pm after a long day of travel. We had to wait late at night to get into our room. We got there as soon as we could so our daughter could go swimming before the pool closed. The unprofessional front desk girl Wendi blocked our access to the pool prior to the actual closing. We finally tracked her down and she said there’s only 10 minutes left and we replied actually 15 minutes and we intended to still go swimming because that’s what we paid for. She was reluctant to let us in but we got in and our daughter wa happy. It’s kind of a shame that it’s actually a really nice hotel mainly everything was updated but the service was really poor and the front desk lady seemed ignorant and lazy and not friendly, she shouldn’t be in customer service or hospitality if she doesn’t want to be friendly to people or inviting, trying to encourage people to enjoy their stay. She physically looked very sloppy and unpresentable able. Brought the whole quality of the hotel down. Marriott needs to hire better if they want to be viewed professionally.

Convinient location. In walking distance to WINCO, Dick's Sporting Goods, Joann's Fabric and many dinning options. Easy on and off ramp to highways.

Friendly staff / Closed to stores if you need any travel items. However, I have notified the staff regards to my bed linens and pillow covers with multiple hair and yellow stain which was pretty gross. They have told me that I have to notify the staff 24 hours in advance for them to clean the room but they provided linens and pillow covers for me to replace my own...? It was okay but they can definitely do better for the customer. Overall I enjoyed staying at the hotel.

This property is what you expect from a Marriott property and the staff did a good job keeping up with the breakfast.