Wild Ginger Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hilo

Wild Ginger Hotel

100 Puueo St, Hilo, Hawaii, 96720, United States
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A stay at Wild Ginger Hotel places you in the heart of Hilo, a 2-minute drive from Hilo Farmers Market and 9 minutes from Kaumana Caves County Park. This hotel is 14.9 mi (23.9 km) from Akaka Falls and 28.7 mi (46.2 km) from Hawaii Volcanoes National Park.Show More
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hotel overview picture
3.7/5Cleanliness: 3.7
All 100 Reviews
Amenities
ParkingFreeWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Hilo International Airport
(6.4 km)
Landmarks: Wailoa River State Recreation Area
(2.2 km)
Landmarks: Liliʻuokalani Gardens
(2.2 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Ocean View Room
1

Ocean View Room

2 Double bed
Non-smoking
Private Bath
Refrigerator
Electric Fan
Daily Housekeeping
Room Details
Check Availability
Standard Room
16

Standard Room

1 Double bed
Non-smoking
Private Bath
Refrigerator
Electric Fan
Daily Housekeeping
Room Details
Check Availability
Superior Room
3

Superior Room

1 King bed
Non-smoking
Private Bath
Refrigerator
Electric Fan
Daily Housekeeping
Room Details
Check Availability
Luxury Room
1

Luxury Room

1 King bed
Non-smoking
Air Conditioning
Private Bath
Refrigerator
Bathrobe
Room Details
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Guest Reviews(100)

3.7/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7
Margaret
January 24, 2024
The property is self-described as "an old, Hawaiian-style Hotel". The problem with it is the cleanliness. Edges of floors, corners, baseboards all had many dead bugs and too much dirt. Outlets and switches have no covers. The screens and bent and leave gaps. With a little TLC and elbow grease, this hotel could be a charming place. Without higher standards of cleaning, I could not recommend it to anyone.
Robert
January 22, 2024
The friendly service provided by the sweet ladies at the front office belied the condition of this hotel. Water never really got hot and had little flow. Rooms and bath had nowhere to place our things. The loud coqui frogs will likely overrun this place soon and it will be even harder to get get to sleep. We paid for three nights, but left after the first night.
Brittany
January 21, 2024
i understand this is a old property and i expected and was excited for the old character, but what we got was just terrible there was bed bugs like hundreds of them all through my bed there was blood stains and hair all over the sheets the area itself seems very unsafe and very dirty . the breakfast was a complete joke and day old food that should be refrigerated sitting out in the heat i would not advice anyone to stay here at all so your self a favor and avoid this place
Bereket
January 16, 2024
The room lacks basic items as a hotel and it is not clearly listed on the website. The place is more of a cabin stay not a hotel. It would have been nice if it was listed as a cabin and I knew ahead of time what I was paying for.
Michael
January 13, 2024
This property is dilapidated and should be torn down. The floors are slanted, windows rotten, holes in walls, black mold all over. No face lift will help this property.
Jennifer
January 9, 2024
This property is as advertised. It is not a luxury hotel- it is old, noisy and does have character. The staff were good as was the location for exploring downtown. Do not bank on the breakfast- yesterday there was only fruit and today there was no coffee. As well, it didn’t bother us, but there are no tv’s in the rooms. Hot water takes a long time to make it to the room. There is a lot of potential for this place.
Laura
January 8, 2024
A portion of the property collapsed. Our room was right next to the collapsed portion. There was mold and bugs in the room. The outside Window trim is broken off. There is junk all around the property. There were broken steps that could have caused a slipping accident. The property is dangerous and should be assessed by building code regulators.
Xiaotao
January 7, 2024
Don't look at the pictures on *******, totally deceiving. Read more reviews on Google and *******. Inside the room, wall has some cracks, holes, and missing pieces. The restroom is small and the door won't shut. We are one of a handful of parties stayed at the place that night (only 3 other cars parked outside) and still waited for 10-15 minutes before there is showerable (not hot) water. Frogs were very noisy at night but luckily we brought earbuds so we were okay. Besides a like-new fridge (which is pretty amazing for an old and not well-maintained property like this), don't expect anything even moderately related to modern. If there's any sort of natural disaster, I wouldn't stay here at all for safety reasons. Also, don't book here if you are looking for comfortable vacation hotel (read other reviews for a message the hotel will send you a day before you check in and the interpretation. Pretty accurate). If you want to experience the REAL Hawaiian life, this may be for you and you may be even surprised by how nice the place is. Staff (one front desk lady) is really friendly and amazing though. Breakfast (fruits and bagel) was refreshing too. I wouldn't say we had a comfortable stay, but it is livable for a night. The front desk lady was definitely the best. Wouldn't stay here again.
Jared
January 5, 2024
I was shocked at this hidden location but by the end loved it. Little weird but staff is great and everyone welcoming

Property Policies

Check-in and Check-out Times
Check-in: 15:00–19:00
Check-out: 00:00–10:30

Front desk hours: [Mon-Sun]08:00–19:00

Self check-in: Contact the property for instructions on how to obtain the card/keys

To check-in, contact the property 1 day in advance

Child Policies
Children can stay in some rooms of this hotel.

Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Number of Rooms: 20
A stay at Wild Ginger Hotel places you in the heart of Hilo, a 2-minute drive from Hilo Farmers Market and 9 minutes from Kaumana Caves County Park. This hotel is 14.9 mi (23.9 km) from Akaka Falls and 28.7 mi (46.2 km) from Hawaii Volcanoes National Park.

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a picnic area.

A complimentary continental breakfast is served daily from 7:30 AM to 9:30 AM.

Featured amenities include express check-out, luggage storage, and laundry facilities. Free self parking is available onsite.

Make yourself at home in one of the 18 guestrooms featuring refrigerators. Conveniences include ceiling fans, and housekeeping is provided daily.

Services & Amenities

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Frequently Asked Questions

How much does it cost to stay at Wild Ginger Hotel?

Prices at Wild Ginger Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Wild Ginger Hotel?

The closest airport is Hilo International Airport. It is 6.4 km from the hotel and approximately a 12minutes journey by taxi.

What are the check-in and check-out times at Wild Ginger Hotel?

The check-in time is after 15:00 and the check-out time is before 10:30.

Does Wild Ginger Hotel provide airport transfer services?

No, the Wild Ginger Hotel doesn't provide airport transfer services.

What amenities and services does Wild Ginger Hotel have?

Wild Ginger Hotel has the following amenities and services: Parking, Wi-Fi in Public Areas.

Does Wild Ginger Hotel have a swimming pool?

No, Wild Ginger Hotel doesn't have a pool.

Does Wild Ginger Hotel have fitness amenities?

No, Wild Ginger Hotel doesn't have fitness amenities.

Does Wild Ginger Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Wild Ginger Hotel have non-smoking rooms?

Please view the hotel listing for details.

Does Wild Ginger Hotel provide breakfast?

Yes, Wild Ginger Hotel provides breakfast.

About This Property

Nearest AirportHilo International Airport
Distance to Airport6.37KM
Average Price FromUSD136
Hotel Star Rating2