Parkhotel Adler

Reviews of Parkhotel Adler

Parkhotel Adler

Adlerpl. 3, Hinterzarten, 79856, GermanySee Hotel Details
Parkhotel Adler
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Guest Reviews

9.2/10
Great
50 Reviews
Verified reviews
Location9.2
Amenities9.2
Service9.2
Cleanliness9.2
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Positive reviews(39)
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Negative reviews(1)
Karen H
Stay Date Aug 2025
Couple
10/10
Outstanding
Posted on Sep 26, 2025
We spent 4 nights here and it was more than enjoyable. Every meal was excellent, no exception. Very friendly staff. The facilities are wonderful. The best hotel gym I have ever seen!! I really can't fault anything. I highly recommend this hotel!
Response from Property: Dear Guest, we are delighted to read about your wonderful experience at Parkhotel Adler. We loved to read that our culinary offerings, attentive team members and wellness facilities contributed to such a memorable stay. Your kind words about our staff's warm hospitality, diverse amenities and exceptional gym particularly resonate with us. We take pride in maintaining facilities that blend historic charm with modern comforts, while our chefs continuously craft seasonal menus using local ingredients from the Black Forest region. Knowing these elements combined to create such a positive impression motivates our entire team to maintain these high standards. We are looking forward to welcoming you back. Best regards Katja Newman, General Manager
Guest User
Stay Date Jan 2026
Other
10/10
Outstanding
Posted on Feb 21, 2026
This is a very pleasant 5-star luxury hotel situated in the Hoch Schwartzwald (Black Forest) in South-eastern Germany. The hotel is family-owned since 1446 (see picture)!! The village is very nice, surrounded by woods with ample hiking trails. It's also not far away from the nice Titisee (Lake Titi) and the ski village Feldberg. The hotel has a very nice feel with very welcoming staff everywhere, from reception to restaurant etc. The ambience is relaxed and pleasant. We had the all-in (I think that's all they offer) , which includes a simple but good quality buffet lunch, high tea with lovely home-made pastries and dinner in their restaurant. They only use local producers (they list all their producers, many are organic). Dinner is good, with high quality ingredients. It has mainly local dishes, which is very nice. I had the veal liver. Nice ingredients and flavours. The liver was a tad overcooked (calf liver should be slightly rose and tender). The same for my wife's medium-rare steak (which was medium at best), for which we paid €30 extra. Wine selection was good. Breakfast was truly superb with very good made-to-order omelettes etc. Our room (a junior suite) was very spacious and nice. The beds were firm and good. Free minibar. The bathroom was also nice, but it had a rather small bathtub with shower (with a small shower head), a bit cramped at the end of the bathroom. They should have used a bit more of the overall suite space to create a large walk-in shower. Towels were of good quality. The sauna/wellness area is beautiful and of high quality. Overall an extremely nice hotel, run by pleasant, professional and courteous people. It's not cheap (€560 per night for two). But given the high quality experience and all F&B (except drinks at dinner) being included, it's good value for money.
Bernard M
Stay Date Jul 2025
Other
10/10
Outstanding
Posted on Aug 10, 2025
We staid 5 days at Adler Hotel and this was our fifth time with this superbe hotel. Wonderful client centric service, excellent food, great swimming pools and wellness offer. Superbe location in the Black Forrest with accommodations that are so typical for the region. We love it! We will be back soon!
Response from Property: Dear Guest we are delighted to read about your recent experience at Parkhotel Adler. It is wonderful to hear you enjoyed your fifth stay with us in the heart of the Black Forest. Your appreciation for our attentive service and culinary offerings motivates our team to maintain high standards. We are equally pleased you found time to relax in our wellness facilities and outdoor pools, designed to complement our natural surroundings. We look forward to welcoming you back soon. Warm regards Katja Newman, General Manager
Guest User
Stay Date Nov 2025
Other
10/10
Outstanding
Posted on Dec 21, 2025
We arrived late but the room was beautiful with a very stylish decor. The bed was exactly what we needed and the staff we excellent and attentive. We ate dinner and breakfast at the hotel both excellent meals.
Nigel B
Stay Date Jul 2025
Couple
10/10
Outstanding
Posted on Aug 25, 2025
We return here yearly for our wedding anniversary (at least for ten or more years now) so have seen things evolve over time ... This stay was truly wonderful (helped by the weather as well). Lots of staff present and generally seemed very happy which is always a good sign. Service was well paced and friendly and our room was quiet and comfortable as always. Everywhere seemed well maintained and the breakfast is one of the best around (at least as far as our travels are concerned) with lots of choice and a notable increase in speed of service when ordering something from the kitchen (was fine before but much sharper this time around). Dinner also very good ... menus fixed but can swap things around if needed / desired and cooking was excellent with efficient service. Didn't have the chance to use the spa as late back both days so substituted afternoon tea which was most enjoyable. As always the facilities are great but its the staff who make it all come together so a big well done and a similar sized thank-you to them all. Looking forward to our return already ...
Response from Property: Dear Guest, Thank you for sharing your experience at our hotel. We are delighted our team could help create another memorable celebration in the Black Forest. It warms us to know our staff's genuine care enhanced your experience, from the breakfast selections in our Adler Stuben to the personalized dinner service. We also appreciate you noticing recent improvements like quicker kitchen responses while maintaining our tradition of flexible menu options. Your continued loyalty through the years remains our greatest compliment as we strive to preserve the comfort and quality that bring guests back season after season. We are looking forward to your next visit. Kind regards Katja Newman, General Manager
salomon77
Stay Date Apr 2025
Traveling with friends
10/10
Outstanding
Posted on May 22, 2025
Yet again my stay was perfect. Everyone was very attentive, helpful and smiling. The hotel has been renovated a few years ago and it is a success. The colours chosen for the rooms both walls and furniture are very good and very relaxing. The bed was very good, house keeping very thorough. The food was excellent, innovative and at the same time traditional. It was light and although plentiful, you were always feeling good after a meal. The spa, pool and sauna were most enjoyable. So I can only recommend the hotel as I am sure one will not be disappointed.
Response from Property: Dear Guest, Thank you for taking the time to review your recent stay. We appreciate your kind words regarding your experiences with us. We are delighted that you enjoyed our attentive service, the successful renovations of our rooms, the excellent dining experience, and the relaxing atmosphere of our spa facilities. We all look forward to seeing you again in the future. Kind regards Katja Newman, General Manager
Swissmissy21
Stay Date Oct 2024
Couple
10/10
Outstanding
Posted on Nov 23, 2024
We booked a spontaneous 2 night Wellness on Top package to celebrate my birthday. Fabulous from start to finish. Room 7 was extremely comfortable and quiet and the spa/sauna/pool area, including our massages were heavenly. The staff are all excellent and very hardworking. The cleanliness is superb. We enjoyed the breakfast and sumptuous afternoon tea (including pleasant live piano entertainment), lovely 4 course dinners and all the little extras like room minibar/tea in pool area etc… We were too full from breakfast to enjoy the light lunch on offer but the hotel certainly ensures you are well fed and relaxed. We’ve been to many wellness hotels in the Schwarzwald and this is now my favourite.
Response from Property: Dear Madam, Thank you for sharing this positive review. We are truly honoured to hear that your stay at Parkhotel Adler left such a lasting impression. We are thrilled you found comfort in your room and that our spa facilities were a highlight during your visit. Our commitment to cleanliness and service is unwavering, and it is gratifying to know that our efforts resonate with our guests. Moreover, your enjoyment of the breakfast offerings and the delightful afternoon tea, complemented by soothing live piano music, brings us immense joy. Moreover, we are pleased that the peaceful atmosphere, the various amenities including the well-stocked room minibar, and our attentive staff contributed to a memorable birthday celebration. Our packages are designed for pampering and relaxation and we're glad to have met your expectations. It would be a pleasure to welcome you back. Best regards Katja Newman, General Manager
Gauchos1981
Stay Date Sep 2024
Solo traveler
10/10
Outstanding
Posted on Oct 17, 2024
The Parkhotel Adler offered the perfect spa experience - the heated outdoor pool, sauna and hammam were amazing, as were the three messages I had in addition to the spa. The cuisine was truly delicious and memorable. The staff were all very attentive, kind and helpful. I would go back in a heartbeat!
Response from Property: Dear Guest, Thank you for such a positive review. We are thrilled that your time with us was so enjoyable and refreshing. We are delighted that you appreciated the spa facilities, including our heated outdoor pool and sauna, as well as the rejuvenating massages. It's great to know that our culinary offerings left a lasting impression and that the attentiveness of our staff added to your positive experience. Our team takes immense pride in providing a serene environment and exceptional service to ensure our guests have a memorable stay. We look forward to welcoming you back on your next visit. Best wishes Katja Newman, General Manager
Nigel B
Stay Date Jul 2024
Couple
10/10
Outstanding
Posted on Aug 18, 2024
Wedding Anniversary Trip Very good room with lots of space and well maintained/immaculately clean Impossible to go hungry ... always something on offer unless its literally the middle of the night ... Excellent staff (friendly and helpful) and great location
Response from Property: Dear Guest, We appreciate receiving this positive review of your stay. It is truly heartening to hear that your stay with us left such a memorable impression. We are delighted that you enjoyed the immaculate maintenance of your room, as well as the availability of our culinary offerings, ensuring that our guests have a delightful array of choices at any hour. It brings us joy to know that our efforts in providing high-quality service and hospitality have been recognized. We hope to welcome you back to Parkhotel Adler in the future. Best regards Katja Newman, General Manager
thorbj_rnk
Stay Date Jul 2024
Couple
4.0/10
Posted on Aug 15, 2024
The hotel has a prime location but LACKS AIR CONDITIONING, which is a significant drawback given the high August temperatures. This reduces our overall assessment. New guests should also be aware that the clientele is mostly elderly or families with children.
Response from Property: Dear Mr. Knudsen, thank you for taking the time to share your review. We are delighted that you appreciated the prime location of our hotel, nestled in the heart of the Black Forest with its natural surroundings. However, we are sorry that your stay did not fully meet your expectations. The comfort of our guests is a priority, and we understand that the warmth of your room affected your experience. As our historical hotel is protected under monument conservation laws, it poses certain challenges in equipping all rooms with modern amenities such as air conditioning. Currently, our Residence Junior Suite and our Double Room Deluxe in the Black Forest House are air-conditioned and we are looking into additional ways to enhance our guests' comfort in all rooms during the warmer months. We hope you will consider staying with us again in the future. Best regards Katja Newman, General Manager
Guest User
Stay Date May 2024
Other
10/10
Outstanding
Posted on Jun 26, 2024
My husband and I recently had the pleasure of staying at Parkhotel Adler, and I must say, our experience was nothing short of extraordinary. From the moment we arrived, we were captivated by the breathtaking location and peaceful surroundings of the hotel. The history of the hotel added a special charm to our stay, making it even more memorable. The modern and well-maintained hotel rooms provided us with the perfect retreat, and the accommodating staff exceeded all our expectations. From the reception desk to the restaurant staff, everyone made us feel welcome and valued throughout our stay. We were truly impressed by the level of service and attention to detail exhibited by the entire team. Our visit coincided with the birth of two baby deer in the deer reserve, adding a touch of magic to our experience. The pools, spas, steam rooms, and saunas were equally delightful, providing us with the perfect opportunity to unwind and relax. The restaurants' food, afternoon tea, and treats were scrumptious, and we thoroughly enjoyed every meal. As individuals working in stressful industries, we truly appreciated the tranquility of the hotel, allowing us to escape and rejuvenate. We are already planning our next visit, and there is no doubt that we will choose to stay at Parkhotel Adler again. Thank you for your generosity and excellent staffing. We look forward to our next stay at this wonderful hotel. Kent & Michelle Benson.
MJ J
Stay Date Apr 2024
Traveling with friends
10/10
Outstanding
Posted on May 8, 2024
Relax Oasis pure joy and the hotel staff is impeccable! Definitely going back soon! The food is amazing and love how you can chose your menu within the full board option! The room was super clean, a real rose was nice to see! And a gift of salt herbs already in the room and we just arrived- great attention to details!
Response from Property: Dear Guest, thank you for taking the time to review your recent visit. It brings us joy to read that our hotel served as a tranquil oasis for you and that you thoroughly enjoyed the impeccable service provided by our dedicated team. Your kind words serve as a testament to our commitment to excellence. We are thrilled to hear that our culinary offerings met your expectations and that the full board option added to your positive experience with us. Cleanliness is a priority for us and we are glad the room was to your satisfaction. The personal touches, such as the real rose and salt herbs, are part of our effort to make each guest's stay memorable. Your intention to return is the highest compliment we could receive and it motivates us to continue delivering exceptional experiences to all our guests. The entire team here at Parkhotel Adler takes great pride in creating an environment where comfort, and attention to detail come together to form the perfect retreat. We look forward to the pleasure of welcoming you again. Kind regards, Katja Newman, General Manager
HASSASGEZGIN
Stay Date Apr 2024
Couple
10/10
Outstanding
Posted on May 7, 2024
This place is not a hotel, It is the expansion of heaven on earth. There is a specific private park at the high level. You cannot come across a staff who is not smiling and expert. Breakfast is natural. Dinner with 3 different menus, Michelin amount and makes you feel good after the meal. I swam in the hot outdoor pool under plenty of oxygen and reset my mind under the chirping of birds. The village of Hinterzarten is a quiet Black Forest element. Parkhotel Adler, together with all its staff, will offer a paradise experience without going to different dimensions. Do we need another word ?
Response from Property: Dear guest, we are greatful for such a positive review. We would like to take this opportunity to thank you for your visit to our hotel. We hope you had a pleasant journey home with many wonderful memories of your stay. We would also like to thank you for taking the time and effort to leave us your feedback. The satisfaction of our guests is particularly important to us, because we want them to fully enjoy their stay and be happy to come back. We are particularly pleased about your positive assessment of our house. It's nice to read that you felt comfortable with us and that we were able to convince you with our service. We would be more than happy to have you back as our guest. Warm regards, Katja Newman, General Manager
Guest User
Stay Date Feb 2024
Other
10/10
Outstanding
Posted on Mar 1, 2024
Perfect experience with our 4 kids under 7 years old. The room was perfectly adapted for a family and well equiped. The hotel is very quiet, the service is great and super nice. Families are more than welcome, there is a very nice mix of generation. Extra cost are low - almost everything is included in the pension and there are no bad surprises. The parc is just beautiful, with a play ground for kids and lots of different activities (badbinton, ping pong, etc.) are possible. The village is also very nice, with lots of different shops. There are many hike you can make in the area.
Response from Property: Dear Guest, thank you for your kind and positive feedback. We are delighted to hear that you and your family had a perfect stay with us. It's great to know that our family-friendly facilities and well-equipped rooms met your needs and expectations. We appreciate your kind words about our quiet atmosphere, excellent service, and beautiful park with various activities for both children and adults. Our location in the heart of the Black Forest and the charming village of Hinterzarten indeed offers numerous hiking opportunities and picturesque scenery for our guests to enjoy. We look forward to a return visit from you in the future. Best wishes,
Guest User
Stay Date Feb 2024
Family
8.0/10
Very good
Posted on Mar 1, 2024
The hotel is lovely and very posh by comparison to other hotels within the Black Forest area. Pros and cons are as follows Pros: - close to public transport links to which is helpful if you travelled by train from the airport like us. - very nice facilities which include two pools, a gym, and sauna/steam room. - the food is very good quality and the selection is decent too. The full board option offers you breakfast, lunch, afternoon tea and dinner. - you can hire mountain bikes for free or hire electric bikes for €30. - children’s area with toys, PlayStation etc. - hotel is situated close to local hiking routes and the tourist tax also allows you to use public transport for free if you care to venture further, outside of Hinterzarten. Cons: - the full board package is good but there is definitely room for improvement. This should include children’s meals without an additional cost, and the drinks offered throughout the day should also be included - we were charged €4 for tap water! which quite frankly is outrageous (especially after querying this and still being told we have to pay for this) - given the location, the hotel attracts a lot more local and couples, so you can find yourself a little isolated given as a family at times. Fully appreciate that is not the hotel’s fault but it is more of an observation. - rooms should really include air conditioning - we had some very hot weather which would have been a lot more comfortable at night with this addition. - the lack of children’s bikes meant we couldn’t fully take advantage of these as a family which is was disappointing. Overall the stay has been very pleasant but given the amount you are paying each night, there are a lot of areas that can be improved and something I’ve found to be a pattern with the reviews on this platform.
Response from Property: Dear James W, Thank you for taking the time to review your stay. We are delighted to hear that you appreciated our convenient transport links, facilities, and the quality of our food. It's great to know that you enjoyed the activities available in the surrounding area. Regarding the charges for tap water, we apologize for any confusion and will review our policy to ensure clarity for our guests. As for air conditioning, we understand that it can be essential during hot weather, and we do offer it in some of our room categories. For your next visit, we recommend booking a Residence Junior Suite or a Double Room Deluxe Black Forest House, which are equipped with air conditioning. We apologize for any inconvenience caused by the lack of children's bikes during your stay and will work on improving the availability of these amenities. Lastly, we value the diverse clientele we serve and strive to create a welcoming atmosphere for all our guests, including families. We hope to have the opportunity to welcome you back for an even better experience in the future. Kind regards,