Gran the Park II

Regarding my experience working the 2 AM to 5 AM security shift at the hotel: I forgot my room key when I went to retrieve my laundry from the washing machine in the middle of the night and wanted to ask the front desk for help. I kept calling and ringing the bell, but no staff member came out. I thought she had already left the hotel until she came out of the lounge behind the counter at 5 AM. Was she pretending not to hear me or was it intentional? Ctrip customer service also tried calling the hotel, but they didn't answer. I sat in your hotel from 2 AM to 5 AM barefoot, wearing slippers and only a very thin jacket, and the staff member told me expressionlessly that their hotel closes the front desk from 2 AM to 5 AM. There wasn't even a hint of apology. The app clearly states 24-hour front desk service; whose responsibility is this? A very bad experience. This is the only time in my many trips to Japan that I've been locked out of the lobby and couldn't find anyone.

The location is great, just a 2-minute walk from the station. However, the instant noodles delivered in the evening require you to add them as a Line friend to receive them. Free breakfast and afternoon snacks are provided, which is nice.

The bread was delicious.

The staff were very polite, the room was clean, and the bathroom was separate.

It is only 1 station away from Hiroshima station, but the transportation is convenient and not far to walk. The station has an elevator, convenient for carrying luggage. The room is clean, the bathroom is large and separate. Coffee and snacks are provided. In the evening, instant noodles are provided. Luggage can be stored. The bed is comfortable. Very impressive.