Rihga Royal Hotels in Hiroshima

The Sheraton Grand Hiroshima Hotel delivers from beginning to end regarding service and location. I had the chance to stay one night in early June before heading next morning to Okunoshima, and it was highly worth it. Next to Hiroshima Station, this location is a must. In addition, the quality of service provided by each member, either at the front desk or Club Lounge, was excellent. Daisuke in the Club Lounge was helpful and went above and beyond to assist during my stay. Regarding the room, I highly recommend booking a Club Level room or suite. The panoramic views of Hiroshima are amazing, but the room is exceptionally comfortable. I had the chance to stay in a suite, approximately 750 sq. ft., which was quite comfortable, especially the bed. The bathroom was spacious, and the bathtub was worth it after a long day or walk in the city. I also recommend the spa facilities in the hotel. If you pay around 1,650 Yen, you can use the pool, hot tub, sauna, steam room, and cold bath. This is a great activity to relax and disconnect from reality fully. I enjoyed my time there and would return if I had the chance. Overall, it was a great stay, and thankful for the generosity and excellent customer service provided by the team in this hotel.

The location is really good being right beside Hiroshima Station which allows for easy exploration of the city. They allowed us to store our bags upon arrival and they moved them into our room while we were out sightseeing. Check in was quick and easy and they had a few extra toiletries available at the counter like a face wash, body lotion and milk lotion which were all nice. The room is a bit bigger than most hotel rooms we stayed in during our time in Japan with access to the bed from both sides. The room was well appointed and had a coffee/tea station, mini fridge, safe, closet, ironing board and quite the alarm clock. The bathroom was nice with a Japanese style toilet and a shower that could get very strong pressure. The bathroom could have used a better cleaning as there was hair from previous guests and the room could use with more thorough dusting as there was quite a bit around the edges like the headboard. The bed was comfy but the pillows were not and we felt our sleep was affected due to this. We were on a high floor and got a good view of the city. Our floor also had a vending and ice machine. The hotel has a number of onsite restaurants and a very nice lobby area. We didn't try any but would be tempted to try the sky restaurants or rooftop beer terrace if we stayed in Hiroshima longer. The rooftop beer terrace was the most tempting but it is only open during the summer months. After looking at previous reviews we felt the breakfast buffet was a bit pricey and skipped it. There is no shortage of good and cheaper options nearby the hotel.

Staff is very well trained. Service oriented, polite and effective. I had a copy made and they brought it to my room without me asking anything. Hotel provided you with PJs, steam mask and bath salts, on top of other regular amenities. The Japanese breakfast was healthy and had a view over a zen garden. The 24hr fitness gym is an anytime gym and is clean, great workout facility with everything for CrossFit style, assisted machines and cardio ones. Despite an old building, I would come back!

It is a modern hotel with a rebranded feeling. The interior is also renovated beautifully, but I was also worried that it was sacrificed by several concept priorities. The front desk is on the top floor, but there are few elevators, so people who go to the front desk and people who go to the room are always waiting. There is no front desk staff in the midnight zone, and when I checked out at AM5 to catch an early morning flight, there is no key recovery box that I heard that it was installed in 1F, and it is wasted to the front desk on the top floor and back in the back I was excused by the sleeping staff who would have been sleeping, and I couldn't feel it from the morning. 1F is a fashionable Italian restaurant, and there are many uses other than hotel users, but there is no accommodation privilege, and there are a large number of insects in the plant near the open table outside.

This was my second stay here as I love the amazing location with a panoramic view of the Seto Inland Sea. The rooms are clean, although the views vary depending on the type. I especially recommend the ones with breakfast included! It was delicious, and you could enjoy the local specialties ”okonomiyaki” and ”Onomichi ramen” while taking in the spectacular view. I was happy when the staff asked me if I wanted me to take a photo for you. I would like to stay here again. Thank you!

Our family, all adults, just love this hotel. We got a Deluxe Double Non-smoking room. The size of the room is bigger than the usual hotel rooms in Japan, around 28 sq. meters. The bed was quite big, maybe a King, that's comfortable for 2 people. Bed quite firm but that's okay with me. It has 2 pillows only, one per person. What I love about our room is the massage chair which came out very useful to me. The view on our room is spectacular, facing the Hiroshima Train Station. The standing shower & bath is love (separate from the toilet). Big enough for me. One thing they can improve on is more hanging hooks for clothes inside the shower. Location is perfect. Maybe 5-7 mins away from the station, using the connecting foot bridge. Many restaurants nearby. Hiroshima Loop Bus is also nearby. A 7-11 and Lawson is a few steps away from the building entrance. Lobby is on the 13th floor. Very nice & friendly staff. Check in and out is a breeze The Buffet Breakfast is what we enjoyed most! Wide array of Hiroshima specialties. Lots of choices! Pretty good tasting as well. I can say that this is value for money choice when in Hiroshima. Would recommend this hotel to everyone.

This is a great location for both sightseeing and business. The breakfast is delicious. There is a Don Quijote next door, a convenience store on the other side of the road, and Parco and Okonomimura are just a short walk away.

The hotel is located in downtown of Hiroshima. However, it’s on the street where a lot of bars and restaurants are also located. We arrived on Fri night and it’s a very busy area and not easy to find a parking space. Room is very small and not convenient to walk after you lay down your luggage. Staff are friendly and helpful.

A very nice staying with 三井gardenHotel Great staff service and staying experience! Will come and visit again in the near future !