Reviews of Ngoc Loan Hotel

Booked a ‘Deluxe Room with balcony view of city’ ended up with a standard double room with a few of the main reception entrance area. I don’t mind the room but it would have been nice to of been informed if the ‘Deluxe’ was no longer an option (as this was booked back in September 22) and for £76!! We spoke to the lady and she was very offering and ‘exchanged’ our room to the ‘Deluxe’, as if she was doing us a favour. The Deluxe is still the same only slightly bigger and with a ‘balcony’, I say balcony as it literally isn’t big enough to fit a chair out there and the door reaches the railing once open. Location isn’t all that bad, although we arrived during the evening but from looks of when our driver was dropping us off it looked nice. Don’t think I recommend.