Silverland Yen Hotel

Silverland Yen Hotel Reviews

Silverland Yen Hotel

73-75 Thủ Khoa Huân, District 1, Ho Chi Minh City, VietnamView Hotel Details
Silverland Yen Hotel
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Silverland Yen Hotel Guest Reviews

4.5/5
Great
138 Reviews
Verified reviews
Location4.7
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(138)
Positive reviews(37)
Reviews with photos/video(14)
Friendly staff(20)
Awesome stay(15)
Great location(12)
Excellent afternoon tea(8)
Convenient location(7)
Awesome rooms(6)
Tasty food(6)
Negative reviews(1)
Serene
Deluxe Double Room
Checked in Jan 2025
Couples
4 Reviews
5.0/5
Outstanding
Posted on Feb 14, 2025
It was clean and everything that needed to work worked well. These days I'm not too fussed. Near ben thanh market, pizza 4 Ps and Marou cafe, which is what I needed it to be. We only stayed one night so I have nothing to say about housekeeping service. during check-in between 2-330pm there are free snacks and tea / coffee at the lobby, with live music. I did get a bit annoyed that even tho the booking was made under my name and credit card, the lady checked us in under my companion's name, but then came to ask for my telephone number and email because I was the one who showed her the booking confirmation. I suppose they see a couple and assume we're one unit, but it bugs me still the same.
Response from Property: Yen xin chao Serene,Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the location and the convenience of nearby local attractions. We're also happy that the amenities met your needs and that you had a chance to enjoy our afternoon tea and live music during check-in.We apologize for the confusion regarding the check-in process. We understand how important it is to have everything in order, and we'll certainly review our procedures to ensure this doesn't happen again. Your comfort and satisfaction are our priority, and we appreciate your understanding.We hope to welcome you again for a longer stay in the future!Best regards, Huu Pham (Mr.)Operation Manager
Guest User
Premier Deluxe Room
Checked in Jan 2025
Couples
21 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2025
Amazing stay: staff is very helpful, afternoon tea with a live music is very good, bartender makes very tasty cocktails (we had quite a few during happy hours), location can’t be better.
Response from Property: Yen xin chao Thank you very much for your review. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectations. Our colleagues are working hard every day to consistently provide our guests the highest level of services and facilities.We hope to welcome you back soon for another fantastic stay!Best regards,Huu Pham (Mr.)Operation Manager
上海 Sheffer
Deluxe Double Room
Checked in Dec 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2025
This is really a great little hotel. The staff are incredible, and there’s so much added value for the price. Cute little pool on top, with a great bar, best mojitos! All of the team are polite, and helpful; and there’s a fun little high tea in the middle of the day if you need a refresher. Can’t beat this for the price!
Response from Property: Yen xin chao 上海 ShefferThank you very much for your review. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectations. Our colleagues are working hard every day to consistently provide our guests the highest level of services and facilities.We hope to welcome you back soon for another fantastic stay!Best regards,Huu Pham (Mr.)Operation Manager
Matthew
Deluxe Double Room
Checked in Nov 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Dec 18, 2024
Stayed at this hotel for 6 days & I love this place. The place is so central in District 1 & close to all tourist attractions. Plenty of good food, cafeterias & clean massages. The day/night reception staff are a cheerful lot, despite working on long hrs, they still managed to provide friendly & helpful services to the tourist. The Breakfast spread is very tasty & you can also order from the alacarte menu. There is also a high tea provided in the afternoon with good spread of local snacks & delicacies. Live music is also provided during the tea session. Kudos to the serving staff who had provided the services during my breakfast & tea sessions. The rooms are big enough for a couple & the housekeeping staff had kept my room neat & tidy for the 5 nights I stayed there. Well done. Silverland Yen is still my choice when I revisit HCM in the future.
6/8
Response from Property: Yen xin chao Matthew,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us at Silverland Yen. It's great to know that our central location, friendly staff, and tasty breakfast and high tea offerings made your visit even more enjoyable. We truly appreciate your kind words about our team, especially the reception and housekeeping staff, who work hard to ensure every guest has a memorable experience. We look forward to welcoming you back on your next visit to Ho Chi Minh City.Best regards, Huu Pham (Mr.)Operation Manager
Christine Love Lee
Premier Deluxe Room
Checked in Aug 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Oct 27, 2024
Excellent location! Small boutique hotel with many facilities. Great pool with bar and free hi tea everyday!
Response from Property: Yen xin chao Christine Love Lee,Thank you very much for your kind review of our hotel. We're honored to hear that you enjoyed a pleasant stay with us and that our services lived up to your expectations. Our colleagues are working hard every day to consistently provide our guests the highest level of services and facilities.We hope to welcome you back soon for another fantastic stay!Best regards,Huu Pham (Mr.)Operation Manager
Guest User
Premier Deluxe Room
Checked in Apr 2024
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Jun 14, 2024
That was my second time at the hotel, and I loved it from the first time. If you are looking for a cozy, not crowded hotel with a nice staff this is pretty much it. The food is amazing as well and the positive vibes one from pretty much everywhere in this hotel. The only thing that i didnt that i didnt like this time was the shower, as it is not practical and water was draining very badly. But surely will come back!
Response from Property: Yen xin chao, Thank you so much for your positive feedback and for being a returning guest at our hotel! We're thrilled to hear that you find our atmosphere cozy and our staff welcoming. It's wonderful to know that you enjoyed the food and felt the positive vibes throughout your stay.We apologize for the inconvenience you experienced with the shower. Your feedback is valuable to us, and we will definitely look into improving the practicality and drainage in that area.Thank you for choosing to stay at Silverland Yen and we wish to welcome back you very soon for another enjoyable experience.Best regards,Huu Pham (Mr.)Operation Manager
Anonymous User
Premier Deluxe Room
Checked in Aug 2024
Family
38 Reviews
3.2/5
Posted on Sep 23, 2024
If you are only going to ben thant market only during your stay, amazing location. Other than that, nope, will not stay again. Impeccable service by the front desk, superb attentiveness, not to say the spread for bf. BUT all down the drain due to the room. Creaking floorboards, fluctuation A/C temp, insufficient powerpoints, slow lift , absolutely no soundproof. *Personal opinion
Response from Property: Yen xin chao,Thank you for sharing your thoughts with us. We're glad to hear that you enjoyed the amazing location, impeccable service from our front desk, and the breakfast spread. However, we truly regret that your experience with the room did not meet your expectations. Your feedback regarding the floorboards, A/C, power points, lift, and soundproofing is invaluable, and we will certainly address these issues with our team. We hope you’ll consider giving us another chance in the future. Your comfort is important to us, and we would love the opportunity to provide you with a better experience.Best regards,Huu Pham (Mr.)Operation Manager
thi hang
Deluxe Double Room
Checked in Aug 2024
Couples
33 Reviews
4.2/5
Very Good
Posted on Sep 7, 2024
The location and service were excellent! Although the receptionist mentioned I was upgraded to a better room, I feel the room and washroom could use some refreshing. The shower was standard, but the bed was very comfortable and seemed larger than a king size—I have a king-size bed at home, and this one felt even more spacious and cozy.
Response from Property: Yen xin chao thi hang,Thank you so much for your feedback! We’re delighted to hear that you enjoyed our location and found our service to be excellent. We truly appreciate your comments about the comfort of the bed—it's great to know that it exceeded your expectations!We also want to thank you for mentioning the areas where we can improve. Your insights about the room and washroom are valuable, and we’ll certainly take them into consideration as we plan our next updates. Our goal is always to provide a refreshing and comfortable stay for our guests, so your feedback helps us in that effort.We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards, Huu Pham (Mr.)Operation Manager
Thejovitadcosta
Deluxe Double Room
Checked in May 2024
Couples
1 Reviews
3.7/5
Posted on Jul 27, 2024
The hotel is at a very prime location in Ho Chi Minh City which made the tourist spots easily accessible by 10-15 mins walk. We were greeted and offered afternoon tea which was complimentary. We had more expectations with the rooms as the hotel looked very fancy but the rooms were decent. Overall we enjoyed our stay here!
Response from Property: Yen xin chao Yen xin chao Thejovitadcosta,Thank you for sharing your experience! We're delighted you enjoyed the prime location of our hotel and found the afternoon tea to be a pleasant surprise. We're sorry to hear that the rooms didn't fully meet your expectations, despite the hotel's overall appearance. Your feedback is valuable to us as we strive to enhance our guests' experiences. We hope to have the opportunity to welcome you back and provide an even better stay in the future!Best regards, Huu Pham (Mr.)Operation Manager
Guest User
Deluxe Double Room
Checked in Jan 2024
Travel with friends
17 Reviews
5.0/5
Outstanding
Posted on Feb 11, 2024
-convenient location -friendly staff -nice rooftop pool/ bar
Anna05
Premier Deluxe Room
Checked in Feb 2023
Couples
4 Reviews
5.0/5
Outstanding
Posted on Mar 9, 2023
This hotel is a very simple Place situated in district 1, I got to comment that the staff has a five star service vibe! Although it is a very simple four star hotel, I don’t regret staying in this amazing place! Thank you Silverland for an amazing experience!
Anthony
Premier Deluxe Room
Checked in Jan 2023
Couples
6 Reviews
4.0/5
Very Good
Posted on Mar 6, 2023
We thought the room was extremely small and dusty, certainly not the cleanest. The hotel does make up for it with really fantastic service (specially from the people who manage the meals) and a fantastic breakfast and afternoon tea combination that will keep you satisfied for sure. As for the facilities, the rooftop doesn't look super great in person and the way-too-small pool's protective glass panels need a clean. Location is pretty great but it's definitely balanced out by the small size of the room.
Adrian Cai
Deluxe Double Room
Checked in Jan 2023
Couples
8 Reviews
4.7/5
Amazing
Posted on Feb 16, 2023
Hotel was centrally located, ben thanh market was 7 minutes walk away. Hotel was clean with friendly and helpful staff. No time to try out the amenities this time round. Price was reasonable as I booked through trip.com app. Recommemded for 1st time travellers to HCM.
Nishank Bhansali
Deluxe Double Room
Checked in Jun 2022
Business travelers
25 Reviews
4.5/5
Great
Posted on Jul 15, 2022
It was a nice experience location is too good everything is near from hotel staff is very friendly I came early as my check in was of 12 pm still they gave me check in early breakfast was good especially bcz I am vegetarian they had seperate menu for vegetarian. I asked them to give me room on higher floor they didn’t had at the time of checkin later they shifted me in higher floor. Staff is very nice & polite .
SLK230
Deluxe Double Room
Checked in Aug 2024
Business travelers
9 Reviews
4.3/5
Very Good
Posted on Oct 4, 2024
The room is a bit small. The distance between the corridor and the corridor is small. You can hear the opening of the door in the morning clearly. You can also hear the water running next door. The construction next door is very noisy at night. Fortunately, the small hotel has no room for renewal. It would be better to find another hotel. But the waiter's attitude is very good.
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Response from Property: Yen xin chao SLK230,Thank you for your feedback! We're glad to hear that our staff provided excellent service during your stay. Besides,we apologize for the noise issues and any discomfort caused by the room size and hallway. Your comments are important to us, and we will work to address these concerns for future guests. Thank you for choosing to stay at Silverland Yen and we wish to welcome back you very soon for another enjoyable experience.Best regards,Huu Pham (Mr.)Operation Manager