1. This is definitely not a 4-star lodge. The rooms are very outdated and cannot compete with other 4-star lodges in the area. 2. Our shower drain was blocked and resulted in water spilling all over the bathroom. 3. The room has a funny damp smell. 4. We got 1 water for 2 people. 5. The finer details are terribly unkept. l.e. the basin is stained, the carpets are torn, the ashtray is tacky, the toilet flusher is worn out and lost all its coating. 6. The rooms are separated by a door so you can hear everything from the other side (eeeek). 7. Breakfast juice is a juice mixture, no fresh juice. Coffee at the restaurant is only instant Jacobs coffee- no filter coffee or cappuccinos. 8. We paid for a 120min game drive, got a flat tyre, waited 25min for it to be changed and arrived back at the lodge first of all the vehicles. We received only 55mins of what we paid for. 9. 2 mins before we saw 4 lions, we were told to get off the game vehicle for the ranger to change the tyre. No precautions, no warnings, no “in case of emergency do this”. 10. The signal is terrible and so is the wifi!! My husband needs access to reliable wifi for his work (24/7) and couldn't reach anyone. We ended up leaving before 9 just so he could be reached. I really am sorry to say this but this is far from a 4-star experience.