Mercure Hotel

Reviews of Mercure Hotel

Mercure Hotel

No.22 ZhongShan Street, Huimin District, Hohhot, Inner Mongolia, ChinaSee Hotel Details
Mercure Hotel
Mercure HotelMercure HotelMercure Hotel
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1 night

Guest Reviews

9.5/10
Outstanding
2222 Reviews
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(2222)
Positive reviews(2182)
Reviews with photos/video(528)
Friendly front desk staff(270)
Large rooms(166)
Delicious breakfast(145)
Loved the view(81)
Located downtown(57)
Perfect for kids(46)
Has rooms for families(18)
Nice bathtub(15)
Negative reviews(40)
Ritka
Superior Room - Garden-View (Double Bed)
Stay Date Jan 2025
Business traveler
5 Reviews
5.0/10
Posted on Feb 17, 2025
researched this station. so the room i chose was very dirty. I told the hotel staff and changed the room. They improved my room but it was not clean and covered in dust. there was blood next to the bed 😢
Response from Property: Dear guest, I am very sorry for the hygiene problems you encountered during your stay.We have always been committed to providing guests with a clean and tidy accommodation environment. After receiving your feedback, we immediately carried out a comprehensive inspection and rectification, and strengthened the cleaning process and staff training. I hope you can give us a chance to provide you with a better service experience on your next check in.
Zula Zz
Standard Room (2 Beds)
Stay Date Dec 2024
Family
2 Reviews
10/10
Outstanding
Posted on Feb 4, 2025
it was really good to staying at mercure hotel. Good location, good service, helpful workers. Morning buffet nice fruits and veggies but the baozi was not delicious 😁😁. But the evening restaurant was good.
Response from Property: Dear guest, thank you very much for your high praise for our hotel service! Your satisfaction is the greatest motivation for us to move forward. We have always been adhering to enthusiasm and professionalism, and strive to create a home-like experience for every guest. We are very pleased to receive your recognition. We will also continue to maintain a good environment with care, and look forward to your next visit. We are willing to provide you with quality services here, and wish you a happy life and all the best!
Costa
Superior Room - Garden-View (Double Bed)
Stay Date May 2025
Couple
13 Reviews
10/10
Outstanding
Posted on Jun 27, 2025
Very nice hotel, well placed right next to the awesome people's park, and very near to the food walking street. Comfortable and clean.
Response from Property: 尊敬的賓客您好；非常感謝您的入住和細心的點評，感謝您對我們的不斷關心和督促，才能使我們不斷發現工作中的問題，使我們獲得改正和不斷進步，希望在下次您入住時給您帶來全新的感受，真誠的期待您的再次光臨
Peek Eem Wong
Superior 2-bed Room
Stay Date May 2025
Traveling with friends
11 Reviews
10/10
Outstanding
Posted on Jul 4, 2025
Breakfast was super delicious and the hotel is located next to a beautiful park ! We had a Wonderful stay at the hotel
Response from Property: 感謝您一直以來的支持和信任，我們會做得更好，期待您的再次光臨
Guest User
Standard Room (Double Bed)
Stay Date Apr 2025
Traveling with friends
4 Reviews
10/10
Outstanding
Posted on Jul 1, 2025
This is a lovely hotel. We found the staff very helpful and friendly. The food was nice and the gym facilities were good. Great stay.
Response from Property: 尊敬的賓客您好；非常感謝您的入住和細心的點評，感謝您對我們的不斷關心和督促，才能使我們不斷發現工作中的問題，使我們獲得改正和不斷進步，希望在下次您入住時給您帶來全新的感受，真誠的期待您的再次光臨
Anonymous User
Standard Room (2 Beds)
Stay Date Dec 2024
Family
16 Reviews
10/10
Outstanding
Posted on Jan 9, 2025
Clean and good location. Breakfast needs to be improved
Response from Property: A city, two people, a wonderful memory. Thank you for meeting you in the hotel and your recognition. All our staff are encouraged by your praise. At the same time, we are constantly working hard to achieve perfection. I believe we will do better in the future and sincerely look forward to your visit again! I hope that your stay will bring you different surprises and touches.
Traveler Dan
Standard Room (2 Beds)
Stay Date Aug 2024
Solo traveler
58 Reviews
8.5/10
Very Good
Posted on Sep 17, 2024
It’s a central hotel next to the park. Easy to get to from the airport and metro isn’t too far. The room is big and comfortable. The breakfast is good but the same each day.
Response from Property: 美居酒店優越的地理位置，完善的配套設施，都是為了讓您感受家的温馨，享受品質的生活。我們百分百的努力，衹為您的滿意，期待您的下次光臨！ 祝您工作順利，身體健康！
Z Uyanga
Family-friendly Suite
Stay Date Feb 2025
Family
2 Reviews
9.0/10
Great
Posted on Apr 1, 2025
Clean, hi-tech and great service! The free laundry room made all the difference for us folks who like to wear freshly clean clothes every day. The hotel staff were very patient with us as we tried to communicate with them using Google Translate, due to our complete lack of Chinese language proficiency. Loved being able to distance from the ever-present tobacco smoke while inside the hotel. Will definitely book this hotel again. 
Response from Property: 尊敬的賓客您好！能夠得到您的認可，對我們來説真是莫大的榮幸，非常感謝您對酒店的滿意以及對我們員工的表揚鼓勵！我一定會把這個好消息分享給他們，相信我們的員工們會幹勁十足，也希望您下一次繼續選擇我們，我們還會給親帶來不一樣的驚喜和感動，嘻嘻！不見不散喲！祝您生活愉快！
Nomun
Standard Room (2 Beds)
Stay Date Dec 2024
Family
18 Reviews
8.0/10
Very Good
Posted on Jan 20, 2025
Was one of the best hotel considering the price. Breakfast was okay. Location was perfect. The reception was at the 30th floor. Would recommend
Response from Property: Thank you for your evaluation. We will do better and hope you are happy every day.
Odkhuu1616
Standard Room (2 Beds)
Stay Date Oct 2024
Business traveler
11 Reviews
10/10
Outstanding
Posted on Jan 26, 2025
Best location in centre of city. Close to shopping area. Good breakfast. Space full rooms
Response from Property: Thank you for your reply. Lookling forward to your next stay.
brigitte bb
Honorable Double Bed Room
Stay Date Apr 2025
Couple
6 Reviews
10/10
Outstanding
Posted on May 6, 2025
Excellent hotel, excellent service. I recommend.
Response from Property: 您好！感謝您選擇美居酒店並抽出時間分享寶貴體驗。我們始終以“賓至如歸”為宗旨，您的滿意是對團隊最大的鼓勵
IDA MI LING
Standard Room (2 Beds)
Stay Date Mar 2025
Business traveler
15 Reviews
8.0/10
Very Good
Posted on May 7, 2025
Wonderful staying Chinese dining room and good
Response from Property: 尊敬的賓客您好；非常感謝您的入住和細心的點評，感謝您對我們的不斷關心和督促，才能使我們不斷發現工作中的問題，使我們獲得改正和不斷進步，希望在下次您入住時給您帶來全新的感受，真誠的期待您的再次光臨
Ginevra Oliva
Family-friendly Suite
Stay Date Aug 2024
Family
24 Reviews
9.5/10
Amazing
Posted on Oct 3, 2024
Hotel rooms are big and clean. The hotel location is very good, near a park and 30 minutes walking from the main touristic sites. Hotel staff does not speak English, but they are really friendly and helpful (Sonia).
Response from Property: 一座城，兩個人，一段美好的回憶，感謝能在酒店遇到您，感謝您的認可，我們全體員工因為您的好評備受鼓舞，同時我們也在不斷努力，力求做到盡善盡美。相信我們以後會做的更好，真誠期待您的再次光臨！希望再次入住給您帶來不一樣的驚喜和感動。
Idd Dudu
Family-friendly Suite
Stay Date Aug 2024
Family
10 Reviews
10/10
Outstanding
Posted on Sep 19, 2024
Delicious breakfast, great location with lots of eateries around. Coffee machine and capsules as supplement was a plus. Room was spacious and clean.
Response from Property: 美居酒店優越的地理位置，完善的配套設施，都是為了讓您感受家的温馨，享受品質的生活。我們百分百的努力，衹為您的滿意，期待您的下次光臨！ 祝您工作順利，身體健康！
MrJason
Suite
Stay Date Jul 2024
Traveling with friends
4 Reviews
6.0/10
Posted on Aug 22, 2024
Not a great hotel. Would not book again. Booked a suite and it was very cheap furnishings that were not comfortable and shower was dated etc.
Response from Property: 尊敬的賓客您好：感謝您入住我們酒店，未能給您提供一次滿意的入住體驗，我們感到非常抱歉。感謝您能在百忙之中做出這麼詳細的點評。後期我們會加強對員工的培訓，提高員工的服務意識和服務技能，期待您的下次入住。