The hotel front desk enthusiastically recommended a travel agency to me, saying, 'Many guests have used it, it's great, reliable, and you can trust it.'
However, the results were terrible:
Firstly, regarding the price:
I paid 1200 yuan for a three-day tour package. Later, I found out that other people on the same tour paid less than 500 yuan for the exact same itinerary. To make matters worse, during the three-day trip, I was forced to spend nearly 1000 yuan on attraction tickets. My total expenses ended up exceeding 2200 yuan.
When I asked them why, they simply said, 'Your price was quoted individually.' But for the same itinerary and the same service, I paid 4 to 5 times what others did. This isn't doing business; this is ripping off tourists.
Secondly, issues with the small group and itinerary:
The contract I signed was for a small group. However, on the first and second days, they put me in a large group of nearly 30 people. I was very dissatisfied and complained to the travel agency multiple times. It wasn't until the last day, probably because of my numerous complaints, that they finally arranged a small group for me.
Once they had my money, they didn't honor their promises.
Thirdly, complimentary tickets and service quality:
* They offered me a complimentary attraction ticket valued at 390 yuan as compensation, but I still had to buy two additional activities, which cost me 450 yuan. This was even more expensive than buying a package deal for all three activities directly (550 yuan).
* All the attractions were privately established; if you didn't buy a ticket, there was nothing to see, and the ticket prices were ridiculously expensive.
* The local staff had a very poor attitude, even yelling at tourists.
The hotel said, 'We only made a recommendation; we are not responsible.'
Extremely disappointed, and the people too!
Original TextTranslation provided by AI