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Chillax Old Town Villa
4.6/515 Reviews

Chillax Old Town Villa

Hoi An
My stay at Chillax Old Town turned into an absolute nightmare when the shower screen suddenly exploded, leaving me with glass shards embedded in my arms and feet. Shocked and in pain, I had to remove them myself before reluctantly seeking medical help at a dismal facility, Ho An Hospital. The hospital's grim condition—mold, mildew, and rusted medical utensils—amplified the distress of the situation. Adding insult to injury, although the hotel covered my post-hospitalization costs, they callously refused to compensate for the damage inflicted on my personal belongings by the shower screen explosion. Even when I suggested they cover the excess from my travel insurance instead of the exorbitant repair costs, they cited financial inability, despite boasting four business partners. Their promise to chase up the builders for an explanation is simply not enough. Immediate action is imperative, especially with ongoing guests on the premises. The sheer irony of a hotel named 'Chillax' being the center of such chaos is incredibly astounding. Their blatant disregard for guest safety and well-being is utterly appalling. I strongly caution against considering this hotel for anyone valuing peace of mind and personal safety. The thought of a potential recurrence of a shower explosion at any hotel now lingers in my mind, thanks to this distressing experience. The lack of accountability and care displayed by Chillax Old Town, including their failure to cover damages to personal items, is nothing short of unacceptable. PS: the hotel receptionists were trying to assist where possible. However they are only messengers.

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Explore Guest Reviews of Hotels in Hoi An

Searching for hotels near Hoi An Art Gallery? Compare room rates and reviews to find your ideal stay.
Lan Uyen Homestay - Hoi An
4.7/540 Reviews
Welcoming, genuine, comfy, and convenient. We looked forward coming home seeing the dad, sweet elder -- he always greeted us coming in after a long day. Thuy, she was great, she will help guide if you don't have any plans, but I had a full itinerary already. She cooked for us for breakfast, i loved breakfast vs western complimentary breakfast -- this was a new taste I needed. I suggest you try it all, one every day. We stayed here for 1 week, room cleaning service is completed the second you walk out the building because we came back within 10-15 minutes .... and it was clean. crazy. 100% i'd recommend to everyone except for those whom are wheelchair bound, or needs some sort of assistance walking/climbing. No elevators and theres steep stairs. check google photos for pictures.
Chillax Old Town Villa
4.6/515 Reviews
My stay at Chillax Old Town turned into an absolute nightmare when the shower screen suddenly exploded, leaving me with glass shards embedded in my arms and feet. Shocked and in pain, I had to remove them myself before reluctantly seeking medical help at a dismal facility, Ho An Hospital. The hospital's grim condition—mold, mildew, and rusted medical utensils—amplified the distress of the situation. Adding insult to injury, although the hotel covered my post-hospitalization costs, they callously refused to compensate for the damage inflicted on my personal belongings by the shower screen explosion. Even when I suggested they cover the excess from my travel insurance instead of the exorbitant repair costs, they cited financial inability, despite boasting four business partners. Their promise to chase up the builders for an explanation is simply not enough. Immediate action is imperative, especially with ongoing guests on the premises. The sheer irony of a hotel named 'Chillax' being the center of such chaos is incredibly astounding. Their blatant disregard for guest safety and well-being is utterly appalling. I strongly caution against considering this hotel for anyone valuing peace of mind and personal safety. The thought of a potential recurrence of a shower explosion at any hotel now lingers in my mind, thanks to this distressing experience. The lack of accountability and care displayed by Chillax Old Town, including their failure to cover damages to personal items, is nothing short of unacceptable. PS: the hotel receptionists were trying to assist where possible. However they are only messengers.
De'Colore Villa Hoi An
4.8/519 Reviews
Hoi An Ancient Town
[Location] It's located at the eastern end of the old town, making it very convenient to access the old town on foot. Some of the windows were double glazed so it wasn't noisy outside at night. 【service】 The staff at the front desk was very kind. He told me about recommended rice restaurants and banh mi stalls. When I took out Banh Mi for dinner, they not only let me eat it in the breakfast area in the lobby, but also served me some juice. When my phone wasn't working, she looked for recommended spas and made reservations for me. I didn't have any problems communicating with the staff who didn't speak English because I was able to communicate with them using an interpreter app on my smartphone. There was no elevator, but they helped me carry my suitcase. [Cleanliness] It was very clean, including the water area. [Facilities/Amenities] It's a cute room with stylish furniture. The room had two queen-sized beds that were extremely comfortable. There was an air conditioner and a ceiling fan so it was comfortable. Although I didn't use it, there was also a safe, refrigerator, slippers, loungewear, hats, umbrellas, bicycles, and a swimming pool. 【breakfast】 You can choose as much as you like from a menu of more than 10 dishes, including Western and Vietnamese dishes, and they will cook it for you on the spot. All were extremely delicious. The service was very good, and the location and interior design were good, so it was a hotel that I would want to stay at again. thank you very much! !
La An Old Town Hotel
4.4/520 Reviews
We loved staying here with it's kooky woodwork wall panels, chairs from tree trunks, and Moroccan bathroom tiles, such a happy change from boring white walls! The location is great, at one end of the street you have a daily night market, at the other a series of little restaurants run from the tiniest of kitchens under a big veranda.Then in the lanes between you and Old Town and the river you'll find an assortment of massage options and as you get closer to the river, bars. The area felt safe to walk around at night with kids playing badminton in the street out the front. We took a fondness to Uncle Dai's boat bar tucked away from the noise by the Dome Theatre. There were lots of options in the breakfast buffet, with pastries, eggs, pho and fruit on offer. The staff were incredible, we were welcomed with a map, suggestions on places we might enjoy and discount options for tailors and shoemakers which was lovely. Be sure to stay a couple of days to get things made so you can roam the town as well.
Pho Hoi 1 Hotel
4/53 Reviews
Hoi An Ancient Town
Fantastic location in the hart of Old Town. Friendly helpful staff, easy check in. Good price accommodation. Quiet at night. Room is a little dated, aircon worked well. Small refrigerator supplied. Room could use a good spring clean. No water bottles available, no toiletries except one toothbrush and t/p. And only two hand towels for drying your body. Overall a little rough around the edges but I would stay again because of the location and price.
Bay Resort Hoi An
4.8/547 Reviews
Hoi An Ancient Town
One of the best hotels we’ve stayed in. Excellent and friendly staff, Phuc and Tin provided particularly fantastic service and we especially enjoyed the traditional Vietnamese coffee making class out on by Tin. Definitely plan on staying here again in the future, it’s just outside the busiest part of Hoi An, you can rent bikes at the entrance of the hotel or bicycles from the hotel itself.

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Hoi An Travel Guide

New and popular hotels in Hoi An recommended by Trip.com. Planning a trip to Hoi An? Located in Vietnam, Hoi An is a well-known and vibrant city. While traveling to Vietnam, Hoi An is one of the most popular destinations.

Hoi An does not have civilian airport. You can fly into a nearby city and come here using another method of transportation. It's easy to travel by bus in Hoi An. There are buses to surrounding cities available every day.

You don't have to worry about accommodations when traveling to Hoi An. Here, there are more than 611 hotels for you to choose from. The local average price is 29 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 11 five-star hotels in Hoi An at an average price of 149 USD per night. There are 60 four-star hotels in Hoi An at an average price of 56 USD per night. There are 171 three-star hotels in Hoi An at an average price of 30 USD per night. There are 65 two-star hotels in Hoi An at an average price of 16 USD per night. Unique local hotels in Hoi An provide guests a unique and fresh feeling. Grand Mercure is the most popular brand among tourists. Those who favor Grand Mercure can choose a hotel under its name. HOI AN SILK MARINA RESORT & SPA is one of the most popular hotels in Hoi An. Hoi An Historic Hotel is also one of the most frequently chosen hotels.

If you stay at a hotel in downtown Hoi An, nearby attractions like Aaron Spa Hoi An, Citrus Health Spa, NQ Spa can be your first stop. If you want to spend a fun vacation with your family, locals recommend visiting Diamond Plaza, Cham Islands. The most popular attractions for tourists in Hoi An are Japanese Covered Bridge, Hoi An Museum, Hoi An Old Town. Upon departure, you can head to popular commercial areas like Lotus Jewellery, Tan Tan Personal Tailoring, Hoi An Market to buy souvenirs or travel accessories.

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