The hotel's check-in time is 3 PM, which was stated on the platform. We arrived about 40 minutes early and asked if we could leave our luggage there to pick up later. However, the hotel demanded a 50 HKD storage fee. Yet, when others asked the same question on the platform, the hotel's response was that early luggage storage is free! I've been to Hong Kong several times, and this is the first time I've encountered a hotel that charges for luggage storage.
I won't even go into the environment. Besides the cleanliness issues, the safety is a major concern (see pic 2). A large section of the ceiling looks like it's about to fall, making us nervous even while sleeping.
But that's not even the most outrageous part. Here's the kicker: we were quite tired from the previous day, so we planned to leave a bit later in the morning. The hotel requires check-out by 11 AM, but someone swiped our room door open before 10 AM, waking us up from our sleep. This is truly absurd! If it were check-out time, I wouldn't say anything, but what does it mean to swipe a guest's door open before check-out time? Is there any respect for guest privacy?
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