iclub Fortress Hill Hotel

Reviews of iclub Fortress Hill Hotel

iclub Fortress Hill Hotel

18 Merlin Street, North Point, Hong Kong, Eastern District, Hong Kong, ChinaSee Hotel Details
iclub Fortress Hill Hotel
iclub Fortress Hill Hoteliclub Fortress Hill Hoteliclub Fortress Hill Hotel
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1 night

Guest Reviews

8.4/10
Very Good
5267 Reviews
Verified reviews
Location8.7
Amenities7.9
Service8.4
Cleanliness8.4
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Positive reviews(4967)
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Easy to get around(757)
Convenient location(667)
Close to metro(469)
Small room size(241)
Tasty coffee(121)
Friendly front desk staff(91)
Nice sea view(50)
Negative reviews(300)
Manatsu
ISelect Room
Stay Date Mar 2025
Solo travelers
5 Reviews
7.5/10
Posted on Apr 26, 2025
Very competitive price with excellent location.  Definitely will stay again when visiting Hong Kong.
Response from Property: Dear Valued Guest,We are truly honored by your support and recognition of our hotel. iClub Fortress Hill Hotel is situated in the Fortress Hill area of Hong Kong Island's Eastern District. Boasting a prime location, the hotel is within close proximity to unique shops and markets, allowing travelers to fully immerse themselves in Hong Kong's vibrant lifestyle.We are equally honored to provide you with premium service, whether you're visiting for business or leisure. You are always warmly welcome to choose our hotel again!We sincerely look forward to your next visit.Yours faithfully,iclub Fortress Hill Hotel
ChloeC10
ISelect Room
Stay Date Mar 2025
Solo travelers
8 Reviews
9.0/10
Great
Posted on Apr 20, 2025
The hotel is in a good location within walking distance of the metro. The room was reasonably comfortable, although quite small and a little dirty in places. I thought it was a bit too expensive for what it was, however that may be the standard for Hong Kong.
Response from Property: Dear Valued Guest,We are truly honored by your support and recognition of our hotel. iClub Fortress Hill Hotel is situated in the Fortress Hill area of Hong Kong Island's Eastern District. Boasting a prime location, the hotel is within close proximity to unique shops and markets, allowing travelers to fully immerse themselves in Hong Kong's vibrant lifestyle.We are equally honored to provide you with premium service, whether you're visiting for business or leisure. You are always warmly welcome to choose our hotel again!We sincerely look forward to your next visit.Yours faithfully,iclub Fortress Hill Hotel
Sin K C
ISelect Room
Stay Date Mar 2025
Couples
3 Reviews
6.5/10
Posted on Apr 14, 2025
Free light breakfast is provided! That is the most welcomed by the travelers. Local is ok quite close to the mt which eateries around.
Response from Property: Dear Valued Guest,We sincerely appreciate your support and recognition of our Hotel. iclub Fortress Hill Hotel is equipped with a wide range of leisure facilities, including fitness equipment such as treadmills and exercise bikes. We also feature a cozy iLounge area offering coffee and tea, making it an excellent space for guests to unwind and relax.You are always warmly welcome to choose our hotel again! We sincerely look forward to your next visit.Yours faithfully,iclub Fortress Hill Hotel
AndreaO
ISelect Room
Stay Date Mar 2025
Solo travelers
9 Reviews
8.0/10
Very Good
Posted on Apr 11, 2025
This hotel has a really good location. I stayed for 3 nights and had a good sleep. 5 min walk to bus a11 to the airport. The room is slightly run down, but the coffee and bread was good.
Response from Property: Dear Valued Guest,We are truly honored by your support and recognition of our hotel. iclub Fortress Hill Hotel is conveniently located in Fortress Hill on the eastern side of Hong Kong Island, just a 5-minute walk from Fortress Hill MTR Station.Earning your recognition is our greatest privilege and provides us with tremendous motivation. Your kind words inspire us to continuously improve and innovate in delivering exceptional service.We look forward to welcoming you again on your next visit!
Kevin Patrick Julien
ISelect Room
Stay Date Feb 2025
Business travelers
4 Reviews
8.0/10
Very Good
Posted on Apr 5, 2025
Clean and location is near mtr and restaurants. Room a bit too small. A bit noisy, sounds like staying at airport. Perhaps flight path to airport without double glazed windows at higher floors.
Response from Property: Dear Valued Guest,We are truly honored by your support and recognition of our hotel. iClub Fortress Hill Hotel is situated in the Fortress Hill area of Hong Kong Island's Eastern District. Boasting a prime location, the hotel is within close proximity to unique shops and markets, allowing travelers to fully immerse themselves in Hong Kong's vibrant lifestyle.We are equally honored to provide you with premium service, whether you're visiting for business or leisure. You are always warmly welcome to choose our hotel again!We sincerely look forward to your next visit.Yours faithfully,iclub Fortress Hill Hotel
Guest User
iBusiness Premier (1 Queen Bed)
Stay Date Feb 2025
Solo travelers
1 Reviews
6.0/10
Posted on Mar 19, 2025
We were very disappointed as previous stay with a lower class room we were given big room but this time we wanted to have even better so we selected the highest room category. by paying mush higher price by seeing the room pictures on the room details section with writing table and a chair etc and bigger moving area but unfortunately they gave us mush smaller room then last time even , so this is like misguiding the customers or cheating buy getting extra money . very very disappointed !!! look at the pictures
Response from Property: Dear Valued Customer,Thank you for choosing to stay us and for taking the time to share your experience with us. We value your comments, which have taken note of the shortfall in your experience. On behalf of the hotel, please accept our sincere apology and allow me to have the chance to invite you back to our hotel next time, with a guaranteed upgrade to a spacious room without any supplement charge. We hope to have the opportunity to welcome you back in the future and provide you with a more positive experience.Warm regards,Judy KwanGeneral Managericlub Fortress Hill Hotel
Guest User
ISelect Room
Stay Date Feb 2025
Family
4 Reviews
6.5/10
Posted on Mar 20, 2025
A long hair on the clean tower, room are small but cannot expect too much in Hong Kong. Not too far away from MTR but not much food surrounding.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We deeply apologize for the unpleasant experience you had during your stay. Please rest assured that we are committed to continuously improving our facilities and enhancing the management of hotel hygiene.We will strive to provide you with better services and ensure such issues are avoided in the future. We look forward to welcoming you again on your next visit.Yours faithfully,iclub Fortress Hill Hotel
Ken3986
ISelect Room
Stay Date Feb 2025
Business travelers
57 Reviews
8.0/10
Very Good
Posted on Mar 14, 2025
This time extend my stay again. Location is really excellent. I really enjoy nearby small coffee.
Response from Property: Dear Valued Guest,We are truly honored by your support and recognition of our hotel. iClub Fortress Hill Hotel is situated in the Fortress Hill area of Hong Kong Island's Eastern District. Boasting a prime location, the hotel is within close proximity to unique shops and markets, allowing travelers to fully immerse themselves in Hong Kong's vibrant lifestyle.We are equally honored to provide you with premium service, whether you're visiting for business or leisure. You are always warmly welcome to choose our hotel again!We sincerely look forward to your next visit.Yours faithfully,iclub Fortress Hill Hotel
Riccardo 罗瑞克
ISelect Room
Stay Date Feb 2025
Solo travelers
38 Reviews
9.5/10
Amazing
Posted on Mar 12, 2025
It is a great hotel for going around HK island with pay cheaper than in Central . The main benefit of the hotel is how easy it is to get there with bus A11 from the airport , which is important to avoid carrying luggage across many staircase . Will stay again.
Response from Property: Dear Valued Guest,Thank you for choosing to stay with us. Your compliments motivate us to keep improving. It is our pleasure to provide you with excellent service, and we look forward to welcoming you again on your next visit!Have a wonderful day!Yours faithfully,iclub Fortress Hill Hotel
Guest User
ISelect Room
Stay Date Jan 2025
Family
1 Reviews
9.0/10
Great
Posted on Mar 12, 2025
Good location hotel with free toasts and coffee. It is very good to have simple breakfast at the hotel. However, the room is a little bit small compare with other same grade hotels. The location is fantastic. Very close to MTR subway, shopping malls and restaurants. The transportation is excellent. A11 bus can directly bring us to the airport which the station is very close to the hotel. In conclusion, it is a very nice hotel.
Response from Property: Dear Valued Guest,We are delighted to know that iclub Fortress Hill Hotel has brought such a favorable impression on you. The hotel offers a variety of convenient facilities, including 24-hour coffee service, exercise equipment, and a selection of pastries for your enjoyment.We sincerely look forward to welcoming you again on your next visit. Have a wonderful day!Yours faithfully,iclub Fortress Hill Hotel
Tzi San Angela
ISelect Room
Stay Date Jan 2025
Solo travelers
1 Reviews
8.5/10
Very Good
Posted on Mar 1, 2025
The room is very clean. Staff are polite. VERY CONVENIENT LOCATION with a variety of restaurants offering a great choice of food.
Response from Property: Dear Valued Guest,We are delighted to know that iclub Fortress Hill Hotel has brought such a favorable impression on you. The hotel offers a variety of convenient facilities, including 24-hour coffee service, exercise equipment, and a selection of pastries for your enjoyment.We sincerely look forward to welcoming you again on your next visit. Have a wonderful day!Yours faithfully,iclub Fortress Hill Hotel
Martin37
ISelect Room
Stay Date Feb 2025
Couples
2 Reviews
9.5/10
Amazing
Posted on Mar 23, 2025
Friendly service, clean and overall hotel with a good atmosphere. Would visit again.
Response from Property: Dear Valued Guest,Thank you for your feedback! At iclub Fortress Hill Hotel, we embrace the philosophy of "Serving with Heart" and continually strive to provide you with exceptional service, ensuring a more satisfying and comfortable stay. Your satisfaction is our greatest pursuit!We look forward to welcoming you again on your next visit.Yours faithfully,iclub Fortress Hill Hotel
Evie
iPlus Room
Stay Date Jan 2025
Couples
10 Reviews
10.0/10
Outstanding
Posted on Feb 28, 2025
As usual the I Club in Fortress Hill was great. However, our room had a few issues as the main blind that blocks light was in bad shape and we struggled to open and close it. The beds are a little hard, but manageable. Furthermore, service was great and our room was always kept neat and clean by the staff without even having to ask. Thank you again for a great stay at the Fortress Hill I Club.
Response from Property: Dear Valued Guest,Thank you for staying with us and kind appreciation. We have been committed to ensuring our guests have a wonderful stay, and your compliments inspire us to continue striving for service excellence.We sincerely look forward to more opportunities to serve you in the future!Yours faithfully,iclub Fortress Hill Hotel
Yiyun
ISelect Room
Stay Date Jan 2025
Solo travelers
2 Reviews
10.0/10
Outstanding
Posted on Feb 23, 2025
Location is very convenient, 3 mins walk to MTR, bus stops and tram. Wide variety of food options in the neighborhood. Close to the newly opened east coast boardwalk as well. Staff are friendly and room size is decent for HK. Will definitely consider staying here again next time.
Response from Property: Dear Valued Guest,Thank you for staying with us and kind appreciation. We have been committed to ensuring our guests have a wonderful stay, and your compliments inspire us to continue striving for service excellence.We sincerely look forward to more opportunities to serve you in the future!Yours faithfully,iclub Fortress Hill Hotel
: ) :D XD
ISelect Room
Stay Date Jan 2025
Booked for others
16 Reviews
9.5/10
Amazing
Posted on Mar 30, 2025
The hotel is value for money and located in HK Island. 5 minutes' walk to Fortress Hill and Tin Hau where many local restaurants.
Response from Property: Dear Valued Guest,We are truly honored by your support and recognition of our hotel. iclub Fortress Hill Hotel is conveniently located in Fortress Hill on the eastern side of Hong Kong Island, just a 5-minute walk from Fortress Hill MTR Station.Earning your recognition is our greatest privilege and provides us with tremendous motivation. Your kind words inspire us to continuously improve and innovate in delivering exceptional service.We look forward to welcoming you again on your next visit!