The hotel is really nice. I stayed here for three out of four days during my trip to Hong Kong. On the third day, I tried JEN at Shangri-La, and the experience there definitely wasn't as good as here. Even though JEN is a bit closer to Central, the rooms were much smaller. On the day I checked in there, I couldn't even borrow a power adapter, and the next morning, only two were available to borrow, and I had to go down to the front desk myself to pay a HKD 200 deposit for each. However, during my stay at Hyatt Centric, whether I needed to buy bottled water, borrow a power adapter, or get a hot water kettle, the response was incredibly fast. All the staff were very friendly, and borrowing a power adapter didn't even require a deposit – I mean, who would secretly take a power adapter, right, haha? Thanks to the sister who helped upgrade my room to a sea view, sorry I forgot her name, I think it was something like 'Pa'. I also got to experience both the East and West wings of this hotel. I'll definitely come back to stay again if I get the chance. Highly recommended! The complimentary snack vouchers were also delicious and worth checking out.
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