No.1 Sky City East Road, Islands District, Hong Kong, ChinaView Hotel Details
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Hong Kong SkyCity Marriott Hotel Guest Reviews
4.5/5
Great
1641 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All reviews(1641)
Positive reviews(1572)
Reviews with photos/video(313)
Close to airport(290)
Easy to get around(267)
Offers pick-up/drop-offs(264)
Delicious breakfast(154)
Nice sea view(39)
Delicious buffet(33)
Great swimming pool(17)
Bathtub OK(8)
Negative reviews(69)
Guest User
Two Double Room
Checked in Dec 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2025
The shuttle from airport/tung chung to hotel and vice versa is very convenient especially for families with kids. Room is very well maintained and comfortable. Excellent food choices for adults and kids. Staffs are accommodating and friendly.
Response from Property: Dear guest, thank you for choosing to stay at the Hong Kong SkyCity Marriott Hotel, and for taking the time to share your experience. We are so pleased to hear that you had a delightful stay at our hotel. We look forward to welcoming you again in the near future. Best Regards, Guest Service Manager
Tommaso 李先生
King Room
Checked in Oct 2024
Travel with friends
50 Reviews
4.2/5
Very Good
Posted on Feb 3, 2025
Booked to go see a concert in Hong Kong, business hotel, a bit dated, rooms are a bit dark and anonymous but the location is perfect, the concert hall of the expo is less than 10 minutes away by foot and the surrounding area of Lantou is really nice!
VT Travller
Two Double Room
Checked in Oct 2024
Family
14 Reviews
4.5/5
Great
Posted on Nov 6, 2024
Overall was good n satisfied, just the air conditioning not cold enough. Hotel provide shuttle bus make the plan to airport n MTR station even better n convenient.
Response from Property: Dear VT Traveller, thank you for choosing to stay at the Hong Kong SkyCity Marriott Hotel, and for taking the time to share your experience. We are so pleased to hear that you were impressed by our location and transportation arrangements. We look forward to welcoming you again in the near future. Best Regards, Guest Service Manager
acacac
Two Double Room
Checked in Sep 2024
Family
30 Reviews
4.7/5
Amazing
Posted on Oct 8, 2024
It was a very comfortable and great stay at Marriott in HongKong!
Room: spacious and clean! Bed size is quite big enough to have a comfortable sleep
Amenities: I felt less amenities than other Marriot hotel I stayed in other countries. They provide few items but much less and even they didn’t have body cream or bath salt which was little bit disappointed but we had the necessities.
Breakfast: very good quality and variety of food. Fully enjoyed it!
Dinner: Food in Marriot is always fantastic and this time too we enjoyed the very good quality and scrumptious food they prepared! Highly recommended to try in room service.
Service: The door & bell boys were very welcoming and polite to greet us when we entered the hotel and they even greeted us with our language which was very friendly and lovely.
We will definitely come back!
6/7
Response from Property: Dear acacac, thank you for choosing to stay at the Hong Kong SkyCity Marriott Hotel, and for taking the time to share your experience. We are pleased that you had enjoyed your stay with us. We look forward to welcoming you again in the near future. Best Regards, Guest Service Manager
IrinaNickB
Two Double Room
Checked in Sep 2024
Family
18 Reviews
5.0/5
Outstanding
Posted on Nov 28, 2024
Great hotel with excellent location for transfer passenger. Free transfer, comfortable rooms, nice view.
Response from Property: Dear IrinaNickB, thank you for choosing to stay at the Hong Kong SkyCity Marriott Hotel, and for taking the time to share your experience. We are so pleased to hear that you were impressed by our hotel rooms and transportation. We look forward to welcoming you again in the near future. Best Regards, Guest Service Manager
Guest User
King Room with Sea View
Checked in Sep 2024
Business travelers
18 Reviews
3.0/5
Posted on Oct 8, 2024
Good, will stay there again.
The dinner buffet is recommended. About 500HKD
KevinL13
Two Double Room
Checked in Jul 2024
Travel with friends
2 Reviews
3.7/5
Posted on Aug 26, 2024
food was great for both dinner and breakfast
facilities should be renovated, especially bathroom accessories
edithboo
Two Double Room
Checked in Jul 2024
Couples
4 Reviews
5.0/5
Outstanding
Posted on Nov 5, 2024
It is always good to stay in this hotel when you are watching a concert in the Asia Expo, the bar is very nice also.
Response from Property: Dear edithboo, thank you for choosing to stay at the Hong Kong SkyCity Marriott Hotel, and for taking the time to share your experience. We look forward to welcoming you again in the near future. Best Regards, Guest Service Manager
Guest User
Two Double Room
Checked in Dec 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2025
Staff were excellent, very convenient for an early morning flight. My son busted his lip open while we were there and when I went to ask for some ice they then sent a first aider up to our room to check on us. Excellent service and very much appreciated their support. Very comfortable room and good food.
Guest User
Two Double Room
Checked in Jan 2025
Family
1 Reviews
4.2/5
Very Good
Posted on Feb 9, 2025
Hotel staff is kind and provide effiient services after my request to provide more bath tower
Notallwhowanderarelost
Executive Lounge Access Two Double Room
Checked in Dec 2024
Family
10 Reviews
3.2/5
Posted on Jan 2, 2025
This is NOT a family friendly hotel. From arrival the doormen (5 in total) served one car that was leaving the hotel. Did not help us with our bags or the door even when my son dropped a bag. The staff at the pool were overbearing and worried about everything. Although in Trip and other websites it says “children stay for free” this does not include the lounge and breakfast which in our vast experience is the case at most hotels where children stay for free. This was not what I expected from a Marriott hotel. Will not recommend or stay here again.
Guest User
Two Double Room
Checked in Nov 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jan 16, 2025
very near to the airport and disneyland
very helpful with the shuttle bus service provided by the hotel. will stay again if we are back to HK
Foreverwanderer24
Two Double Room
Checked in Jun 2024
Family
25 Reviews
5.0/5
Outstanding
Posted on Jul 31, 2024
Free shuttle service to Disneyland and airport! Really nice
Response from Property: Dear Foreverwanderer24, thank you for staying with us at the Hong Kong SkyCity Marriott Hotel, and for taking the time to share your experience on Trip.com. We are thrilled to read that the overall experience was satisfactory. We appreciate your kind words on our shuttle service. We look forward to welcoming you again in the near future. Best Regards, Guest Service Manager
Luciana kwok666
Two Double Room
Checked in Dec 2024
Business travelers
11 Reviews
5.0/5
Outstanding
Posted on Feb 3, 2025
Hotel room is large, near airport , shuttle bus free to airport and shopping mall
레이첼s
King Room
Checked in Sep 2024
Business travelers
6 Reviews
5.0/5
Outstanding
Posted on Oct 30, 2024
Always nice service and nice room. Stayed comfortably while staying in the hotel. It is close from the airport and the best for the exhibition. But it is far from the downtown.
Response from Property: Dear 레이첼s, thank you for choosing to stay at the Hong Kong SkyCity Marriott Hotel, and for taking the time to share your experience and feedback. We look forward to welcoming you again in the near future. Best Regards, Guest Service Manager