Harbour Plaza North Point

This hotel is super close to C exit of Sai Ying Pun MTR station, and there's a tram stop right outside, so transportation is really convenient. The hotel even upgraded us to a sea-view room for free, and the view is amazing! Plus, you can go for a run along the beach. Fantastic!

This hotel is located near the Quarry Bay MTR station exit. There's construction going on nearby. I believe our room was the lowest-priced type, and as a mainland Chinese traveler, I spoke Mandarin at the front desk and the staff member replied in Mandarin as well. They assigned us room 1927 for check-in, but both key cards wouldn't work. We found a male hotel staff member, a middle-aged man, to explain the issue. He had a rather poor attitude. He couldn't get the door open either and then blamed us, saying we had demagnetized the key cards by keeping them near our phones. He then just left us there and went downstairs. After a while, he came back up and said there was an issue with the 1927 door and offered to switch us to room 1926 next door. He gave us the key card for 1926 and left again, without any further explanation or compensation. After entering 1926, we couldn't find any slippers. The plastic restriction policy doesn't include slippers, right? We called the hotel number registered with Ctrip and explained the problem. The customer service attitude wasn't great either. After waiting for a long time, a male staff member knocked on our door and brought us slippers. And it doesn't end there. The bathroom has a wet/dry separation, but there was water pooling all around the base of the toilet; I'm not sure where it was leaking from. The disposable slippers are already very thin, and ours got soaked on the first night of our stay, and again the next morning. As I'm writing this, I just feel helpless; nothing about this stay was satisfactory.

Booked this hotel with a friend, but got the wrong one; he booked the Harbour Grand Hong Kong. My two-night stay was not good, and at a thousand per night, it was definitely not worth it. For a similar price, the Harbour Grand Hong Kong is much more modern and luxurious. Facilities: Old and dated, felt like stepping into a 90s guesthouse. There was a damp smell upon entering. The toiletries were a 3-in-1 combo, and toothbrushes and drinking water had to be purchased at the front desk (even the Regal Hong Kong, which has a better location and lower prices in Causeway Bay, provides these for free, and its toiletries are separated). Soundproofing: Non-existent. Woke up at 8 AM to the sound of drilling from a nearby construction site. Tried to catch up on sleep at noon, but around 1 PM, the drilling from the same building was clearly audible. Location: Right next to the Hong Kong Funeral Parlour. Those who are superstitious should avoid it. Summary: Will not be returning.

Had a really good experience overall! The only downside was that the pool was closed during winter. It's super convenient for transport, right across from the metro station, and there are tons of places to eat nearby. Definitely a great hotel, thumbs up!