No.387–397 East Queen's Road, Wan Chai District, Hong Kong, ChinaView Hotel Details
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Dorsett Wanchai Guest Reviews
4.2/5
Very Good
2517 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.1
Service4.3
Cleanliness4.3
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All reviews(2517)
Positive reviews(2294)
Reviews with photos/video(550)
Offers pick-up/drop-offs(170)
Delicious breakfast(104)
Average sound insulation(61)
Loved the view(53)
Friendly front desk staff(53)
Perfect for kids(27)
Close to airport(20)
Negative reviews(223)
Nicolette
Interconnecting - Premier Causeway Bay City View Rooms
Checked in Nov 2024
Family
1 Reviews
3.5/5
Posted on Nov 9, 2024
Hotel was overall ok, the daily breakfast was good! The gym was well equipped & the interconnecting rooms were good for families (2 under 2 babies) and they provided a crib. Free water refill is also provided. View from room not too bad as in pic. However, cons is that is far from train station and they DONT provide disposable toiletries like toothbrush which I felt is a basic thing to do given that its for personal hygiene. Room also super cold, temperature cannot be adjusted. Also, if calling a cab, most of then dont drop off directly at the hotel lobby area, they usually drop off at the side of the road. Overall it was a pleasant stay for my babies and my family!
Juneb3rr9
Superior Room
Checked in Oct 2024
Solo travelers
14 Reviews
2.5/5
Posted on Nov 9, 2024
The room I was in had a view of the next door graveyard, which was creepy! The room was so small that the double bed almost touched the walls on both sides ><. The staff was rude when I checked in and my overall experience wasn’t great.
Anonymous User
Deluxe Family Quadruple Room
Checked in Sep 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Oct 8, 2024
Our second time staying at this hotel and it didn't disappoint. This time, we made use of the hotel shuttle bus. We also loved the convenience of having the Peak Explorer bus within walking distance. Awesome stay. Will be back😀
Response from Property: Dear Valued Guest, Thank you for your comments. We are glad to learn that you enjoyed your recent stay with us. We will keep up the good services and endeavor to deliver all our guests a wonderful stay experience. Once again, thank you for staying at Dorsett Wanchai, Hong Kong. We look forward to welcome you back to our hotel in the near future.
Guest User
Deluxe Family Quadruple Room
Checked in Sep 2024
Family
3 Reviews
4.7/5
Amazing
Posted on Sep 10, 2024
Stayed at this hotel for few nights during our HK trip and it was great. I especially liked the breakfast buffet which had a variety of options including both Asian and western cuisines. Room was decent size, especially by HK standards. Staff was also was helpful and was available when we’re had questions/helped with our luggage. Would stay here add again next time I’m in town
Phamz and Reggie
Deluxe Family Quadruple Room
Checked in Aug 2024
Family
4 Reviews
4.5/5
Great
Posted on Aug 26, 2024
We had a great experience during our stay in Dorsett Wanchai. We enjoyed the very comfy bed and best view on the 25th floor, which was given as a complimentary gift since one of us is celebrating her birthday, plus a bottle of wine as a gift. The only thing is that we are four pax and two pax need to check out early so they cannot take breakfast, so we just requested a breakfast box for them to bring since it is very expensive in Hong Kong and a breakfast box would be good, especially for those who need to go early in the morning. The receptionist said that their breakfast is only for
dine-in and there is no option for takeout or breakfast boxes. I suggest that since you are a
four point five-star hotel, you should have an option for breakfast boxes since all guests are paying for breakfast, anyway its fine and just a suggestion.
But all the staff are very accommodating, and it was a memorable experience for us.
Thank you🥰
P&R Team
Kayliam
Deluxe Triple Room
Checked in Aug 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Aug 13, 2024
The hotel is really convenient for family, the tram is located right in front of the hotel, the service is good. The bathroom might be a bit small tho! Overall it’s great breakfast is nice and complete don’t expect much veggie option
wrainknee
Premier Causeway Bay City View Room
Checked in Sep 2024
Business travelers
7 Reviews
4.7/5
Amazing
Posted on Oct 6, 2024
Location is not exactly perfect but considering the price it’s a good deal
Helen
Superior Room
Checked in Aug 2024
Family
2 Reviews
3.2/5
Posted on Aug 11, 2024
The room was very different from the promotional photos. There were no windows in the entire room and the air quality was very poor. Regret the experience of staying.
Jayden
Superior Room With Clear Window
Checked in Aug 2024
Family
6 Reviews
5.0/5
Outstanding
Posted on Aug 5, 2024
room is clean, amenities provided are good. overall would stay again. location wise is not bad
Вячеслав Строгалев
Deluxe Family Quadruple Room
Checked in Jul 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jul 21, 2024
Hotel with excellent service. Breakfasts (buffet) with wide range of meals. Hotel is situated in quite good place and has free shuttle bus services to mostly common places of the city.
From 6 to 7 p.m. there is candy bar in lobby.
Jessica L. Paez
Deluxe Triple Room
Checked in Jul 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Jul 30, 2024
Hotel is very comfortable and accessible. We have a happy and memorable stay. Thank you.
PriscillaQueenoftheDessert
Premier Causeway Bay City View Room
Checked in Jun 2024
Couples
9 Reviews
5.0/5
Outstanding
Posted on Jul 9, 2024
Affordable place in Hong Kong, tram station across the road. Water coolers on every floor which is very convenient. Make sure to book room with Causeway Bay view or Race Course view, of not it will be a cemetery view.
Guest User
Premier Causeway Bay City View Room
Checked in Jun 2024
Solo travelers
3 Reviews
3.5/5
Posted on Jun 22, 2024
Room was big , new and clean. Reception staff were nice and polite. Location was also ok, based in causeway bay, but not close to MTR.
What I complain was the shower room, the water pressure very weak. It took long time to wait for water. Plus, the water was hard to control temperature, turn left too hot, turn right too cold, even middle also cold water.
The air conditioner was cold even I turned to 30 degrees. I called “0” for bathrobe, sadly hotel did not provide.
วิริญจ์รัชต์
Premier Causeway Bay City View Room
Checked in Jun 2024
Travel with friends
8 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
It's a beautiful hotel. I was very impressed. The service was also good. Delicious breakfast, very well made. I will come back again.
Guest User
Deluxe Family Quadruple Room
Checked in Jul 2024
Family
3 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
Had a great stay, rooms are comfortable, friendly staff and good breakfast.