The Charterhouse Causeway Bay

209-219 Wanchai Road, Wanchai, Hong Kong, ChinaShow on map
Opened: 1992 Located close to the Causeway Bay MTR station, The Charterhouse is within walking distance of the Jumbo Sogo department store and a number of bars and restaurants. The Hong Kong Convention and Exhibition Centre and the shopping options near Central are also just a short cab ride away.Show More

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  • Cleanliness3.8
  • Amenities3.5
  • Location3.5
  • Service3.8

3.8/5

93% Recommended
  • Cleanliness3.8
  • Amenities3.5
  • Location3.5
  • Service3.8

3.8/5

93% Recommended
  • 41.2km
  • 5.4km
  • 640m
10 places of interest within 1000m
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Wi-Fi in designated areas
Restaurant
Café
Non-smoking floor
Currency exchange
Show All Amenities
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Superior Room
City view
2 adults
/1 double bed or 2 single beds
16m²4-11F
Photos and Amenities
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Economy Single Room
City view
1 adult
1 single bed
12m²4-20F
Photos and Amenities
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Business Floor Room
City view
2 adults
/1 double bed or 2 single beds
16m²12-20F
Photos and Amenities
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Family Room
City view
4 adults
2 double beds
16m²4-7F
Photos and Amenities
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S Floor Room
City view
2 adults
1 queen bed
28m²2F
Photos and Amenities
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Junior Suite
City view
2 adults
1 double bed
28.1m²5-8F
Photos and Amenities

Reviews(5018 verified guest reviews)

  • profile picture

    Guest User

    • Superior Room
    • Stayed in November 2021
    • Couples
    • 30 Reviews
    3/ 5

    The hotel lobby service is average, the hotel room facilities are not complete enough, there are bathtubs but no bathrobes, drinking water costs money, the environment is sanitary, cost-effective, transportation is fairly convenient, and the room facilities are outdated

    Translation provided by Google
    Posted November 15, 2021
    Helpful
    profile picture

    喜歡欣赏任何美麗事物的人

    Hong Kong, China

    • Superior Room
    • Stayed in November 2021
    • Friends
    • 11 Reviews
    4.2/ 5
    Very Good

    This is the first time I came to this hotel, but it has a bathtub and two double beds. It is super enjoyable. You can see the mid-levels and the top of the mountain from the window. The location is very convenient between Causeway Bay and Wan Chai

    Translation provided by Google
    Posted November 11, 2021
    Helpful
    profile picture

    李青

    Hong Kong, China

    • Superior Room
    • Stayed in October 2021
    • Solo travelers
    • 40 Reviews
    4.2/ 5
    Very Good

    Good location and cheap price. There is a king-size bed. It's just that the sewer pipes are not smooth. The water is always blocked! As soon as the bathtub is discharged, water will come out from the sewer next to the toilet. Hope the hotel can be improved!

    Translation provided by Google
    Posted October 29, 2021
    Helpful (1)
    profile picture

    evalaw129

    Hong Kong, China

    • Superior Room
    • Stayed in October 2021
    • Couples
    • 29 Reviews
    3.5/ 5

    No refrigerator! ! ! Poor water in the toilet underground! ! ! The air conditioner enters and exits the wind position, there is much dust! ! !

    Translation provided by Google
    Posted October 12, 2021
    Helpful
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Hotel Policy

Check-in and Check-out
Check-in from 14:00Check-out before 11:00
To enhance a healthy and safe staying experience, hotel has taken stringent measures on cleaning and sanitization to enhance the highest hygiene standard in guestrooms. Guest may encounter a longer check-in time during weekends and public holidays.
Check-in Method
  • Please collect your keys/room card from the front desk.
Children and Extra Beds
Children are welcome at this hotel.

Need to Know

Important
[Aug 17, 2021 - Dec 31, 2021] The hotel accepts bookings of guests using the Return2hk Scheme.
Important City Info
[Aug 19, 2021 - Dec 31, 2021] Due to Hong Kong government quarantine policy changes, guests for whom quarantine is required should contact the hotel before booking to confirm applicable quarantine policy for their circumstances.
Hotel Notes
[Nov 1, 2021 - Dec 31, 2021] As part of our continuous upgrading programme, certain areas including 1/F and G/F of the Hotel is under renovation, from Aug 01 2020 until Dec 31, 2021. Noise control will be maintained, for renovation works are only applied between 10:00 and 18:00 hours from Mondays to Saturdays.
Adding or changing of guest names is not accepted by this hotel.

Hotel Description

  • Opened: 1992
  • Number of Rooms: 294
Located close to the Causeway Bay MTR station, The Charterhouse is within walking distance of the Jumbo Sogo department store and a number of bars and restaurants. The Hong Kong Convention and Exhibition Centre and the shopping options near Central are also just a short cab ride away. Rooms at this Hong Kong hotel have a homey feel and offer LED TVs, safes, mini-bars and central air-conditioning. The Charterhouse's signature "S Floor" rooms, suites and studios feature more contemporary designs, rain showers, signature beds, personalized service and numerous other designer touches. Free Wi-Fi is also available in guestrooms. This hotel houses a number of dining options which serve a la carte and buffet meal options, as well as a bar and lounge.A fitness center can also be found on-site.

Services & Amenities

  • Restaurant
  • Gym
Health & Wellness
  • Gym
Front Desk Services
  • Masks provided
  • Bellhops
  • Luggage storageFree
  • Front desk safe
  • Duty manager (24 hours)
  • Taxi booking
  • Concierge service
  • Attraction ticket service
  • Wake-up call
  • Credit cards accepted
  • Express check-in/check-out
  • Currency exchange
  • Front desk (24 hours)
  • Door attendant
  • Tourist map
  • Postal service
  • Pay once for all purchases at check-out
Cleaning Services
  • Cleaning equipment
  • Iron/clothes steamer
Food & Drink
  • Restaurant
  • Café
  • Room service
Other
  • Butler service
  • Multilingual staff
  • Dry cleaning
Public Area
  • Wi-Fi in designated areasFree
Business Services
  • Business center
  • Multimedia system
  • Fax/copying service(Additional fee)
  • Multi-function room
General
  • Elevator
  • Executive floor
  • Lobby bar
  • Audio system & speakers
  • Non-smoking public areas
  • All rooms non-smoking
  • Non-smoking floor
  • CCTV in public areas
  • Security alarm
  • Fire alarm
  • Fire extinguisher
  • Smoke alarm

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