Ala Moana Honolulu by Mantra

1. For some reason the safe did not work. When I tried to open it different numbers were activated so I had to call someone to open it. 2. The breakfast buffet had a long line (waited over 20 minutes) but there were many vacant tables available, roughly 40%. 3. I asked for a late check out (1pm) and also offered to pay extra for it but was denied. 4. There were some leftover food items in one of the cabinets in my room from a previous guest / positive stuff .. 1. Let me store my luggage 2. It’s near a shop mall 3. The nearby bus station goes everywhere 4. Ice machine on floor

Hotel is very convenient location with starbucks downstairs and mall next to it. However, it needs an upgrade such as a function to check out on TV. Also, need to do something about the elevator. It takes forever to get to the lobby or back upstairs with the elevator always full. Especially during busy hours and a long line to get into elevator. It was been a pain to wait for the elevator. I never have this issue with other hotels. The breakfast buffet can be better, but it is decent.

Good location at the beginning of Waikiki- close enough to everything without being in the midst of touristy chaos.  Amenities decent- nothing too fancy but all the basic amenities covered.  (Pool✅, gym✅, sauna✅- steam room was out of order) missing a jacuzzi & would have liked extended pool hours- but really enjoyed our time there- free excellent first come, first served- cabana options ,and  complimentary ice cakes.  Staff was friendly & helpful- despite an initial awkward check in experience.  Breakfast buffet-(Cafe 410)  good choices, attentive staff. Recommend going early to beat the loud & large crowds. Elevators were like a roller coaster ride and zipped us up to our room and down to lobby in a flash.  The water bottle check in gift was a nice and appreciated touch. (Just wished that ice machines were on every floor) Signature Steak House- pricey but worth every dollar!!  Very elegant/classy atmosphere - though kind of looser on the dress code than expected.  Steak melts in your  mouth- light, flavorful- perfect!  Best.Damned.Steak.Ever!!  Really set the bar and forever ruined all other steaks in comparison!!! Overall , very nice Kamaaina couple staycation. Only complaint would be the horrible mattresses!! (So uncomfortable that we had a hard time sleeping and woke daily with sore backs- and that there wasn’t free Kamaaina parking.

Conveniently located amongst some major stores and of course the Ala Moana Mall. Accommodation was very clean and of course the staff were amazing with their Aloha spirit.