We stayed in the handicapped room, and it was fabulous. The staff in the hotel was amazing! Check in made sure to let us know about the accommodations of the accessible room and made us feel welcome. One of the cleaning ladies opened the elevator door when she saw our hands were full of luggage. The rooms was a good size and it was clean. The air conditioner worked perfectly. The pool is beautiful with a dolphin pattern on the bottom, but the water was cold. The hot tub was nice and warm, but the bubbles were broken (which we were told of at check in). The only negative comments are, the beds were a bit on the hard side, the coffee with breakfast was not great, and the apple juice container with breakfast was covered in mystery liquid.