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Comfort Inn & Suites SW Houston Sugarland Guest Reviews
3.4/5
107 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location3.4
Amenities3.3
Service3.4
Cleanliness3.3
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All reviews(107)
Positive reviews(6)
Reviews with photos/video(1)
Negative reviews(1)
ella newton
Standard Room, 2 Queen Beds, Non Smoking
Checked in Apr 2024
Family
1 Reviews
2.0/5
Posted on Jun 3, 2024
The room size was ok. It was fairly clean. I didn’t eat breakfast because. It was not a full breakfast . My biggest problem was the Front desk staff. They couldn’t answer any questions that I had & was very RUDE and uncooperative!! I will never stay there again. Most of the time the room keys did not work. You had to wait a long time to get service at the front desk. The phone in the room didn’t work.& instead of replacing it with a phone from an unoccupied room, I was told that I had to wait until the next day for maintenance. I could go on about this place…,
jenwhite
Standard King Room-Non-Smoking
Checked in Dec 2023
Business travelers
131 Reviews
5.0/5
Outstanding
Posted on Jan 5, 2024
My husband and I had a great stay. The room was very clean and the beds are very comfortable. The guy that checked us is very nice and friendly. If we go back threw again we will stay again. Thank you for a GREAT STAY.
Guest User
Standard Room, 2 Queen Beds, Non Smoking
Checked in Sep 2023
Family
8 Reviews
4.0/5
Very Good
Posted on Nov 6, 2023
Great stay
marilyn
Standard Room, 2 Queen Beds, Non Smoking
Checked in Sep 2024
Other
1 Reviews
3.5/5
Posted on Oct 26, 2024
The hallway had an unpleasant smell, and the elevator went up!! Also the toilets were not very clean!! The staff were nice. But I don't think I would go back! Although I was only there for one day!!
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Guest User
Standard King Room-Non-Smoking
Checked in Mar 2023
Solo travelers
2 Reviews
5.0/5
Outstanding
Posted on Apr 6, 2023
Everything is fine)
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Fuguo
Standard Room, 2 Queen Beds, Non Smoking
Checked in Jan 2023
Business travelers
3 Reviews
3.0/5
Posted on Feb 3, 2023
The hotel room is on the first floor, and there is an indescribable smell when you enter the door. Sanitation and facilities are indeed far from hotels. But it's cheap and includes breakfast.