Country Inn & Suites by Radisson, Houston Northwest, TX

Very friendly staff, and quiet hotel. The room was clean but they need a little updates in the bathrooms. Also the carpet in the halls needs to be replaced. Wasn’t too impressed with the very small breakfast but it wasn’t too bad either. We’d stay again for a night if needed.

NASTY ROACHES EVERYWHERE SUCCS WE PAID TO NOT EVEN STAY THERE AND NO ONE CARES, A WASTE OF MONEY! SO DONEEE

Woke up to roaches on my bed. Communicated (With pictures) this with front desk and they refused to give me refund. Very outdated and old

When we first got there it smelled like cigarettes and then once we were checking in the girl from the front desk told us we had to pay a security deposit which was never mentioned when we booked the hotel.Once we payed the deposit we went to our rooms (we booked two rooms btw) one of the rooms smelled like straight up cigarettes so we went downstairs to request a new room and which was changed. Once we were checking out we asked for our security deposit (because it’s supposed to be refundable) they tell us we never payed it and it wouldn’t be possible. We were like why if we payed it and it’s supposed to be refundable they told us we had to wait and come back from 10-2 (mind you we were trying to leave at 8 because we live 5 hours away) and they were just telling us that we never paid. After an hour went by they finally gave us our deposit back and we left. Will never book here again!

I have stayed at the hotel several times over the last 10 years. However, I had not been there in several years and I have to say, it has really gone down hill. The carpets in the 2nd and 3rd floor hallways look as though there was some acid spilled on them. The bathtub in our room would not stop running and the tub itself was very yellow stained. You could see they had put some tyoe of coating on the tub to update it, but that had also peeled off. One of the dresser was in terrible shape. Broken drawers and splintered wood. The AC worked ok, but it was very damp in the room. That is a typical trait in Houston humidity with rundown hotels. The carpet had not been vacuumed very well. There was plenty of dirt and other debris (hair) where the carpet meets the bed frame. The only thing I can say that was acceptable, was the coffee and the lovely lady tending to the common breakfast area. She greeted me with a smile and was very quick to help clean the spill from my coffee when the lid accidently came off. This hotel used to be one of the best in the area. Not anymore. Next time I'm staying in the area to visit my kids, I'll spend the extra money to be on the south side of 290 by the restaurants.

Property lacking a bit at this facility. My main concern was the side entry. While the doors had card readers, they did not work and as a result they were not secured at night and the front desk was not manned for long periods of time, a situation that would allow a bad actor to enter the facility unnoticed. Staff were friendly and helpful but the problem was the Property itself. Its had a very dated feal and has an old moldy odor. Our room did have a few roaches and there were some questionable stains on the wall by the bed, but the bedding was clean and the beds were comfortable. During the night you could her kids running and screamingin the hall but they eventuality settled down and I was able to finally doze off sometime after midnight. Some folks passing thru the parking lot on foot looked a bit shady, but they were just passing by. Truth is they do have reasonable rates and for the money its ok. You get what you pay for, and they do make a purity good breakfast. Probably won't be back but for a one night stay for 50 bucks or so, yeah why not.

The staff was polite. There was a slight funky smell in the lobby that struck me at first, but I eventually got used to it. The hotel has more wear and tear than is depicted in the listing pictures. New carpet is definitely needed. The room wasn't awful, but it was definitely a bit gross. The bathroom was pretty beat up and the bathtub was peeling and yellow. Once you turn the lights off though, you don't really notice it. The breakfast was good and the breakfast staff was polite. Overall, not what I expecting for the price I paid. It felt more like a motel than a hotel.

The property is old and outdated. The rooms are terribly cleaned , there was bleach burns from the carpet to our room. Splatters on the walls , burn holes in the bedding. Holes in the curtain. The room smelled damp. The toilet makes a loud noise when flushed , and the shower waters were cloudy rather than clear. The bathroom stink was clogged up and had an extremely slow drain to it.