Hampton Inn & Suites Houston-Cypress Station

I had a 5 star experience at this Hotel. The check in process was great. I arrived on Halloween night. The location of the hotel is in a very safe area and well lit. I traveled as a single female and I felt very safe unpacking my luggage and going inside. There was a lot of parking area. I immediately noticed how clean this hotel was. Everything was in order and spotless. I was greeted by Vanessa who was very warm, friendly and inviting. She greeted me and thanked me for being a Hilton Honors member. She presented to me my goody bag and told me to let her know if I needed anything. Then she showed me the Halloween goody table that was set up for guest. So many sweet treats on the table. I grabbed some snacks and some delicious infused water and headed on to my room. Upon arriving in my room, I noticed how fresh the room smelled. It was very clean and spacious. I did my own inspection of the room and I did not find anything wrong with the room. I unpacked and took a shower in the very spacious shower. The ware was nice and hot and exactly how I love it. After cleaning up, I jumped in bed and watched TV. I was so tired from a 4 hour drive. I fell asleep. I woke up at 5:30 AM. I slept throughout the night. The room was nice and cold. I woke up and went down to eat the FREE hot breakfast. Once downstairs, I was immediately greeted by Mr. Kevin. He had a big smile on his face. He was so warm and friendly. I appreciated him saying,"Good morning" to me and asking me how I was doing and did I need anything. The breakfast area so nice and clean. The breakfast staff working in the breakfast area were so nice. The breakfast eating area was cozy and calming. I felt like I was at home. I watched a movie on my IPad while i ate breakfast. I ate everything that was in the breakfast area and everything was so delicious. I ate until I was full. Everything was hot and delicious. I went back up and decided to take a nap before venturing out. The bed was so comfortable, I didn't wake up until 12:30 PM!!!!! OMG!!!! That's just how comfortable the bed was. The floors were so quiet. NOTHING woke me up. I didn't even hear housekeeping going from room to room. NO NOISE AT ALL !!! I felt so relaxed when I woke up. I got dressed and started my day. This hotel has an inside pool. The pool area was so nice. As I was leaving out, Mr. Kevin greeted me again. The hotel grounds are beautiful. This is a well taken care of property. This hotel is located in an area that is VERY close to many stores. There was a Kroger, Dollar Tree, Ross, gas stations and restaurants. It's also walking distance if you want to get your steps in. VERY safe location to walk if you want to. Everywhere I wanted to go was less than 3 miles away. This location is VERY convenient. I stayed 2 nights. The entire weekend at this hotel was 5 star. I have NO complaints about my stay. I did not have any issues or problems during my stay. The staff went above and beyond

This is a great place to be productive, rest and recharge. Kevin and all of the staff here have mede me feel welcomed and at home. Thank you.

I frequently stay here when I am in town working. The price is reasonable, and the hotel feels safe. The staff is always friendly and helpful and goes out of their way to make sure you are comfortable.