Sonesta Essential NW Houston

Dump…I literally checked out 30 minutes after checking in. Old old and smelled. The only thing that looked good was the lobby. Wasted my money because I couldn’t get a refund. There no consistency to Sonesta and this was one of the worst ones. I went to I-10 west instead

Very good

I stood till 11pm waiting for a clean room that i reserved online at 2pm that day. I got to the front desk and had to wait in the lobby for a long time to receive my room

Its pretty far out from the main town. If you are looking for nice stay in a decent area, this is not the one. We were there for just 2 nights and I thought repeatedly why would I book this again. Bad neighborhood. The only thing is its comparatively cheaper than other hotels. Don't fall for Sonesta name. They refused to give us breakfast the only morning we were in citing power cut issues.

No phones in the rooms. No microwave in the rooms. No ice machine working in the the whole Hotel. Horrible service. Will never ever book there again

Room smelt horrible (cigarettes) burning holes on blankets, and i reserved a non smoking room, water pressure is very low, 8 feet long pothole in parking lot, if you fall your car is gone, shady people coming in an out, someone was yelling, cussing and fighting on the hallway at 3am. People hanging around in the parking lot all night, that breakfast was the worse breakfast i’ve ever had, didn’t even finish it, bland eggs, powder orange juice and gray flavorless sausages , it was cheap and i thought it was a nicer hotel for a good deal, it wasnt, a Motel 6 would’ve been nicer provably