Guest User
November 9, 2023
Service: I called the front desk to deliver a quilt, and it took three calls before it was delivered. The front desk didn't have any courtesy issues like the front desk. They said they asked the eldest sister to deliver it. The eldest lady was even more funny when she delivered it, and she didn't even say a word of apology. , instead, if it’s cold, you can turn on the air conditioner. This is the worst hotel I have ever stayed in in the service industry.
Cleanliness: There was dust everywhere, especially the bath towels, which were at least a few years old and were still being used by guests. The mattress is also very high and too soft. My whole body hurts when I sleep on it. The room is very small.
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