Le Blanc Inn & Suites

I did my research before booking and it seemed like an OK place to stay the night. I check in and got to my room where bathroom door handles were broken, the room was very humid, and while it looked clean there were some parts of the room that needed updates. There were other individuals outside that made the place feel unsafe especially as a woman. I woke up the next morning and found a cricket in the sink. This place needs to update their rooms and keep them cleaner and more friendlier. i would not stay here again.

This hotel it’s on a bad spot rooms are super small and ugly will not come back at all to this place I will not recommend this place at all

I booked 2 rooms on 10/22/2022 for duration of 3 nights 12/26/2022 to 12/29/2022. On the day of check-in that is 12/26/2022 at 11:20am I got email from ******* mentioning my booking got cancelled when called ******* they mentioned that hotel cancelled my booking because I threatened the front desk employee with Gun. In reality I'm no where close to Los Angeles because I'm at San Francisco during that time. When called Leblanc they mentioned they didn't receive any information about my booking from *******. (They just kept blaming each other). When I asked ******* for proof on the allegations hotel made against me they mentioned that hotel doesn't want to share (obviously because it didn't happen). Truth is they got a group booking and they cancelled my booking because they are unprofessional and greedy. Because of this I had to rebook different hotel and had to pay more (price difference for late booking) to stay all while I'm driving to Los Angeles. This messed up my trip. ******* booked me with Hotel Heritage a couple blocks away from Leblanc. To my surprise after checking in I learnt that these 2 hotels are owned and managed by Leblanc and they even have same Manager. So I didn't feel like staying so called ******* and asked if the allegations was true how come they let me stay in Hotel Heritage (their sister property) and mentioned that I would like to check out early and mentioned that I need refund for 2 night for 2 rooms as I'm checking out early.Still didn't refund

The motel is in need of some updating. There was some damage within the room that I feel should have been repaired prior to renting it out. On the other hand, the staff were polite.

I booked room but they didn’t give me key or let me check in, he charged me the total of room but didn’t give me a room had to file a insurance claim

Absolutely nothing. The staff treated us disrespectfully. We never got a room, because we did not have a CASH deposit, the fact the rooms were previously paid for by credit card, for the entire week. Because we are latino I believe we were discriminated

Overall it was a nice and what seemed like a clean. Has onsite washers and dryers which is a place. However as we checked out my husband and I noticed bug bits on our body's, not sure if it was bed bugs or insect bites. So I would just make sure you check the room carefully.

I needed somewhere to stay one night and Le Blanc was reasonably priced and looked clean and updated. The front desk attendant was friendly and overall the room was clean and well maintained. It was small but good for one person. The tv wasn’t working at all but I don’t watch too much tv anyway. I liked that they offered their bathroom amenities in refillable pumps, which is super eco-friendly. Parking was also free with a permit from the inn. Lastly, this was not a fault of the inn, but it was very loud at night! Kids and people were hanging out in the parking lot until close to midnight playing music and the kids screaming. Not so great when I was trying to sleep, but maybe management can implement no noise after 10pm or something. Despite this, I would likely stay here again if I need a place for 1-2 days.

They stole my money, gave my reservation to someone else and have yet to reimburse me because their policy is no refunds so how can I stay in a hotel that has given my reservation away. How do you justify keeping my money?