Reviews of Orchid Hotel

Staff wasn’t helpful. A lot of stairs, but they didn’t help carry the luggages. They turned off the light in the hallway every night. It’s hard and feel unsafe to get in the hotel.

The best service which is not matching the price. Really surprised. They are doing professional and so good

Good services, convenience location

Cleanliness, location and service is good but breakfast needs to be improved

Great little hotel close to the center of the city. It is also close to karaoke bars that keep on going to the wee hours of the morning. Staff were all very nice and attentive.

Enthusiastic staff, luxurious and private dining room. Location in the heart of the capital, convenient to travel.

Comfortable room. Breakfast is excellent (western or local). All the staff are very professional and friendly.

Well located hotel if you like nightlife, bars and karaoke. It is not very well soundproofed inside. The receptionists are really very nice and attentive!!

First, I chose a room with a bathtub to relieve the fatigue of my trip, but the water pressure was weak and the bathtub plug was broken, so only about 10cm of water was filled. I asked the staff and they said it would fill up, but it didn't work. Next, the handle of the bathtub door came off. I was tired, so I asked the staff to fix it. The only good thing about this hotel was that the male staff member was friendly and had a smile on his face. Also, the breakfast was delicious. We had to wait quite a while to check out, and although I hoped nothing would happen, I was nervous because I had booked a bus. I lost my jacket, etc. It was a very bad experience.

Rich breakfast, many restaurants and bars around

Convenient location, clean rooms, staff My and Phuong serve enthusiastically in booking cars for guests and arising problems

The room is not big but very clean. The hot water is not very powerful. The front desk of the hotel is very good and the breakfast is very good.

The hotel is clean, the staff is kind, cheerful and enthusiastic

Located in the new town, there are plenty of restaurants around. The room was also spacious, comfortable and clean. The staff are friendly and the price is reasonable. Recommended