Monkeys Canopy Resort

Overall experience was good for a short getaway. Room - generally clean, bed is comfortable. however bedsheet has some stains. Toilet cleanliness can be better. Breakfast - good with fair varieties. Croissant fresh from the oven was a popular item. Pool - infinity pool was very nice, relaxing and nice view Amenities and parks - kids had a lot of fun in the indoor playground, waterpark and gokart. Restaurant - had korean food and thai food. Nice.

Check-in was a letdown. At 3:40 PM (40 minutes past check-in time), my rooms still weren't ready—until I pushed for the room numbers, and then they were suddenly available. Room 2113 had a faulty door that wouldn't open properly and was missing shampoo. Despite a promise from the front desk to send some up, it never arrived. The room phone was also useless—non-functional and without any instructions on how to call for help. There isn’t a hand towel and the room’s sound proof is terrible. Very poor service overall; significant improvements are needed.

It was a great experience. I saw some comments saying it was not good, but I went there with a bad mood. However, when I got there, wow... it was really nice, very relaxing, and a perfect place for a vacation. I will bring my friends there next time. The only downside was that the water in the water park was very cold.

Staying at the hotel gave us a nice discount for the pool, which we really appreciated. It seems that the small paper with the room number attached to the key card serves as proof for the discount. If you plan to use the pool after checking out, make sure to keep it with you. Don’t throw it away or return it to the front desk.

Was a very fun places for family with kids. Many places to visit inside the resort but all have to pay for it with no ALL IN combo ticket. N Some are not really cheap. The room was located with some distance to every places included lobby. Must used buggy to transfer to each place. We were quite lucky that our room quite near to the lobby although need some walking distance still. Waiting for the buggy was quite wasting time. This was exactly like the review mentioned before. Due to using buggy transfer between the rooms n the lobby, the worst thing we facing was the room card, the key was not able to access. Again have to wait for the buggy back to the lobby to re-validate again. Reconfirmed with the staff confirmed can used after validate, answer was yes! Again wait for the buggy back to room, again failed. That time was 2pm , weather was very hot. This really make us frustrated. Complaint to the lobby , n they are sending the manager came to assisted us. Been trying still not able to working. But they given another card to access the room and let us rest n wait inside the room first upon waiting they settle the card access issue. Good was end up had been settled. Room : cozy n nice but with many blacks ants. Although it won’t bite, but still feel disgusting. The worst part was the sound proof!! Totally cannot accept because the wall between each room was build by the board or partition but not bricks. Early morning 7am can heard next room switch on the tv. And it was very annoying n make everyone of us can’t have a good sleep. TV not functioning at all. Connect to the WiFi but keep showing no network. Kids can’t enjoy the YouTube when waiting for outing. Restaurant: so far we tried Korean bbq n Thai restaurant. The taste were good n satisfied. But still too pricey for us. But ok to tried. Massage : perfect !! N reasonable price as hotel guest. Not bad. Splash zone : good water park. Indoor but water was cold. One thing dissatisfied was the water park didn’t have towel rental service even for hotel guests. We did not prepared anything. After swimming, standing outside the park n waiting for the buggy were quite tortured as feel cold with windy weather in the evening. Enchanted Forest : did not met our expectations. Not really worth to visit. Safari : normal. Not so big. But kids enjoyed it. Dino desert : many types of dinosaurs. Overall ok if really a dinosaurs fans. 3days 2 nights Juz good enough. If you ask me will still go back again? The answer is : will see… overall was not that bad but oso not that good enough.

Not so convenient because need buggy to transfer from one to another one location. No proper Q line so peoples take advantage to cut queue.

Overall is good. The kids are very happy with the activity. Staying at the hotel can get discount 10% for Restaurants and 15% for those activity. Must present the room card to get the discount.

The resort is located on a small mountain nearby sungai long. There are many facilities. Rooms are clean and comfortable. Nice views. There are water park, dino park, go-cart, safari escape, etc. You get 15% for entrance fees with stay in the resort. Infinite pool has superb view to dino park. There are restaurants i.e. thai, japanese, bali.... foods are nice but also pricy. I think many people grab.

Had a wonderful stay! The location was perfect for sightseeing, and the hotel staff made us feel at home. Rooms were clean, spacious, and had all the amenities we needed