Wingate by Wyndham Humble/Houston InterContinental Airport

I absolutely do not recommend this hotel! While it's true that the price is cheap and it's close to the airport, that doesn't excuse the fact that even though they claim to have WiFi, there's actually no signal in the room. Also, for the 'free' airport shuttle, you have to wait at the front desk 20 minutes before departure. And especially the front desk lady – she might be pretty, but she never cracks a smile.

The hotel environment is quiet and elegant, the room has good natural light, and the cleanliness is excellent. The facilities are complete and functional, and the front desk service is patient and thoughtful. It's also conveniently located for getting around. Overall, the experience exceeded my expectations, and I highly recommend it. Note: The hotel shuttle requires a phone call to book.

Upon arrival, the staff tried to charge us an additional fee for early check-in without even checking our reservation first. In reality, our reservation had been active since the day before. The room didn't have a hairdryer. Furthermore, when we were leaving, the only elevator was out of order, so we had to carry our luggage down the stairs. It's worth mentioning that the hotel offers an airport shuttle service. However, the hotel didn't respond to any of the messages we left through Trip or the emails we sent, so we were never able to arrange a pick-up. The location is good and convenient, about a 10-minute drive from the airport. I would only recommend it if you need to get to the airport quickly.