Swiss Inn Resort Hurghada

Hotel is really nice and clean. Lots of restaurants with a good choice of food. When checking in Ahmed Mazhar and Mostafa were amazing and made me feel right at home. Sorted my room and managed to get my family close to me as I was here to surprise them. 5⭐️ service and definitely an asset to the hotel. Thank you again to you both. The pool is one of the cleanest pools I’ve ever seen. Entertainment staff really nice and helpful. Lack of things on during the day is the only thing I would say. Mohammed the housekeeper went above and beyond always to make sure we had everything we needed. Whilst all in all the hotel was great there are some things that let it down. In general all staff were helpful and happy, however as always there were a few that weren’t and wouldn’t do anything to help. Soft drinks are all bottles so it’s fine if you order a drink and it’s a fresh bottle but sometimes you get a bottle and it’s flat. Snack bar is poor and not much selection between the hours of 10am-1pm and 3pm-7pm there isn’t anywhere you can get a light bite. The marina serves some things but is very far away and not convenient if you’re at the pool. No chips or french fries anywhere. This was really disappointing, my mum and auntie loves chips so had to order them in the restaurant for $3 per portion. Not what you expect at an all inclusive. As I mentioned all in all we had a very good stay, I would return to this hotel definitely and had the potential to be an outstanding hotel.

Very bad service and staff working in reception

For the third year and still an absolutely amazing vacation. I love it here! ❤️ The hotel services have improved dramatically, and I have to admit that the food is fantastic as well. There is a choice of several restaurants, and everywhere the food is diverse with a wide variety of flavors. The staff also deserve special mention—they work incredibly hard, whether it’s the bartenders, chefs, lifeguards, housekeeping, or gardeners. They do a truly perfect job, and even though they spend all day in the sun, they are always smiling. I have huge respect for them ❤️👏🏼. Such kind and welcoming staff ❤️. The rooms are spacious and always clean! The gardens are beautiful, and the entire environment is spotless. What I consider a downside is the animation team—the playlist repeating over and over again unfortunately becomes annoying after a few days. The morning guitar melodies, aqua gym with the same song, and in the afternoon the same bachata or Jamaica-style music on repeat. We would also love some Arabic music. Why isn’t it played? We are in Egypt—it needs a bit more energy and local atmosphere. Simply changing the playlist would make it far less repetitive after several days. I highly recommend this hotel after many years of experience. I absolutely love it here and will keep coming back again and again ❤️

Great location with lovely calm bay area to swim in. Rooms very spacious and cleaned daily. Beds and pillows are very comfortable. The food is varied with good choice of restaurants. The Italian is excellent and the waitress called Yasmin couldn't be more helpful and friendly. Pools are cold but refreshing. Plenty of sun loungers with umbrellas so never struggled to get one. Only negative is there was no air conditioning in the buffet restaurant when we first arrived however, it was switched on by the time we left. Other negative was being totally embarrassed by a waiter called Yousef in the buffet restaurant on our last day when he yelled repeatedly we had no wristband, however we were told by reception we still had AI until 3 pm. Pretty unprofessional and we were understandably mortified with people turning to look at us. Would I return again, yes as the hotel is overall very nice and majority of staff are lovely. Great value for money too

When we arrived at the hotel with a booking that had gone wrong because of our travel agency, Ahmed Mazhar’s warm welcome and kindness saved the day! He spent a few hours helping us at the front desk, and the whole team was fantastic to us—helpful and attentive. A special shout-out to Mohmoud from Housekeeping for his daily smile and the care he put into his towel sculptures 🤩 A magical stay with amazing people!!! Thank you again from the bottom of our hearts!!!! Wish you the best !!! Vanessa, Christophe, and Gabriel

This hotel was listed as a 5 star hotel when booking, it is a very good 3.5 star. Paid extra money for that 5 star experience. The staff are amazing, can only say most everyone there providing excellent, attentive and friendly service, without being pushy for tips. Food was okay, but it is a hotel that is catering for lots of different nationalities. All facilities that were listed when booking were not available when we stayed in April 2026. Wrong room given when checked in, had to change again next day to correct room. Would stay again if the price was fitting to its actual real life star rating. Hope this helps.

The Swiss inn was like a one stop shop Staff very hospitable, grounds manicured to perfection, wonderful variety of food and plenty of activities

Staff absolutely deserve a 5 out of 5. Food 2 out of 5. Considering we are surrounded by spice, none made it into the food. BLAND. BLAND, tasteless, boring. Shame. Cold or lukewarm offerings. Hot food, served cold. Repetitive dishes. Best dishes were the salad and fresh feta cheese selections. Who in the world has cold mash potatoes for breakfast? And I'm a mash potatoes fan. ??? Coffee at the two beach bars is great. AI if you like quantity over taste.. this is your perfect place to stay. !