Bellagio Beach Resort & Spa

Guest Service 24-Hour room service Free wireless internet access Complimentary use of hotel bicycle Laundry service Tour & excursions Spa Semi open & outdoor restaurant Poolside bar Car parking Swimming pool/ Jacuzzi Public computer Disable rooms & Interconnecting rooms 24 Hour security

The staff have been very helpful. To name just a few of the staff that made our holiday great. The Lobby Bar, Amr was brilliant, nothing was too much trouble. Mohamed Ali from the pool bar was most helpful. Mr Mina from the Toucan Bar was very helpful.

So, this is a review of the hotel, but will start with the holiday as a whole.... Flight was ok, easyJet ran out of cards to fill in on the plane, so half the plane got through customs 30 minutes before the other half. The airport itself is a joke, full of angry men barking orders at everyone including women and children. Make sure you take a pen, they WILL NOT lend you one. Transfer there  was a death ride, got told multiple times to wear seatbelts only to find they had been chopped off on most seats. Transfer back was great.  At the hotel check in was fairly smooth, we were a family of 4 with 2 adult children, so 2 rooms. We were shown to our rooms which were superior sea view rooms.... Sadly this wasn't the case. The rooms were a poor standard, old and tired, missing curtains, no batteries in the TV or air con remote controls, cracks in tiles, dirty bedding and pillows. It was however 10pm, so we just went to bed.  We had the lovely guest relations team asked at the pool what we thought of the room the following morning, we told Safy and Mustafa (Who were both excellent) and they offered to move us. We ended up in the main building above the pool in 2 rooms that were next to each other, and much better decorated.  The hotel in general is a real mix... Some parts are nice and look clean and modern, other areas look a bit tired but they are carrying out lots of work to improve this. Food was generally ok, breakfast not so good for us but lunch and evening were fairly good.  The main pool was nice and warm, very busy and noisy... Music pumping out from 10am till 5pm which our daughters loved.  The sales guys around the pool were a bit of a nightmare... You couldn't just have 30 minutes peace without someone disturbing you. Even if you were asleep they would wake you up to try and sell you something.  Beach wasnt the best, could be nice but isn't at the moment. Sand is there one minute gone the next. Boulders and rubble everywhere and the sea wasn't really enticing to swim in. The most annoying thing was that the pool staff were reserving beds for people. this was really unfair, even at 7.30am most the beds were "reserved" by people willing to pay the pool staff. Ironic there is a big sign next to the hut with the pool rules, reserving beds is not allowed. We refused and found them to be very unfriendly, so probably in hindsight just pay them their commission and take the beds.  The Jazz bar was strange, wonderful room and well furnished but no jazz that we ever saw (or heard) and the occasional football game on. I would say better to change it to a sports bar as the downstairs bar already feels more jazz like.  The coffee bar on the ground floor is excellent, open 24 hours a day, great freshly made coffee and a selection of desserts. Staff in there were really friendly.  The entertainment team worked hard and were all great, good fun to talk to and made the trip much better than it would have been without them. Massive thanks to Maxim

Room clean 100%, but you can hear everything!-your next door guest and evening entertainment omg walls shaking from music (dont get wrong we like music but that was to much) so no relax till 22.30-23.00 evening. Our double bed was bend in the middle, so some lady was walking day time around pool and asking if everything ok we said about and we got changed mattress but its not mattress problem but bed broke.Lot of russians with they 1 song every evening - that put as off from coming in to evening shows. Need more hygiene in main restaurants- clean more tables and do not push waste trolley and wipe plates same time when people have they food-have to be waste trolley stations where to do that!!!Food not to bad but same thing every day with different name… Missed fresh fruit and berries…Downstairs pool lady’s toilets smells so bad-vomiting… Animation try to do they best to entertain guests, only with Bazuka have pleasant talking. Pool bar staff brilliant nice lads!!! Chef in Toucan restaurant in the morning very grumpy face afraid to ask for omelet or fried egg!!! some reconstructions at the moment noise and dust when lying at the pool sunbeds…understand different culture nothings wrong with Egypt but hotel it self not great for 5*hotel even kids disappointed. never again to this hotel!!!

In April 2024, I had the pleasure of visiting Resort and SpaSalt. The view from the room was breathtaking, the food diverse, the owners friendly, and everything efficiently managed at the reception. The cleanliness of the hotel, multiple pools, and organized transportation to clubs and excursions were all standout features. Above all, I would like to commend Helen, the hotel manager, for the quality of service and care provided to guests. Her sunny disposition, positive attitude, and highly professional yet warm demeanor create a sense of home at the hotel. Helen is so quick that she anticipates your needs before you even express them. Her speed of thought and innovative ideas are truly remarkable. I will always return to this resort and wholeheartedly recommend it to everyone!

Excellent vacation, we keep coming back and enjoying the hotel, hospitality, food, the employees really do their best to make the guests feel great. Mrs. Helena, who takes care of the perfect feeling of the hotel guests, surprises again and again. This is definitely a hotel that is excellent for kitesurfers, as it is one of the best kite spots, directly on the hotel's beach. I highly recommend the hotel and we will definitely come back, thank you for hosting us and making our vacation better. For many years we visited egypt from Sharm el Sheikh to Marsa Alam... but since we met Helen, we only go back to Bellagio, every year or even twice a year.

Not huge, but a cozy and modern hotel. I liked the staff the most, lovely and extremely pleasant animators, waiters, receptionists, staff at the pool etc. Food is decent, I really liked the pasta counter, and various beef dishes. Pool is big, the water is warm, the music is good and I enjoyed my time in the pool. It should be noted that the beach is nice and clean, but water is shallow, therefore swimmers won't be excited about it, but great for the kids. Also, there is a kite station for kiteboarding, for the sport enthusiasts. I would recommend the spa as well. If you want to explore Hurghada, you will have to use a taxi.

Long review, but well worth reading to the end if you are unsure whether to book or not. We have just returned from 8 nights staying at the Bellagio Beach Resort and Spa. We are a family with two children (12 year old and 18 month old) . After reading some of the reviews before going we were genuinely thinking about cancelling and we were really worried about what our experience would be like! Firstly, is it 5 star? Absolutely not, but its also not 3 star like some people have stated. The hotel on first impressions is beautiful, very grand and well kept and actually most of the communal areas are like this. The problems start to arise when you leave the main communal areas. We arrived at 1am and were taken to room 2212 in the annex building, a building that is not mentioned anywhere and we did not even know existed. These rooms have no lift access so we were required to walk up 3 sets of concrete steps (with plaster peeling off the walls, stains all the way up) with an 18 month old. There was absolutely no way this was safe and I made it clear we were not staying and the porter did not seem surprised, instead he was apologetic, clearly used to this reaction. He asked if we could just use it for the night and speak to reception in the morning, and with it being after 1am we agreed. The room inside was dated, the shower didn't work properly, the air conditioning sounded like it was going to fall off the ceiling and there were birds nesting in the roof, so we did not sleep and I went to reception at 7am to ask to change rooms. This was no problem at all and we were given room 1347, in the main building, overlooking the pool and recently renovated. We did however, have to sign a waiver basically saying they had changed us rooms, we accepted the new room and they would take no responsibility for any further complaints we had...slightly alarming that they are going to those lengths. I wonder why they are actually putting anyone in the rooms over in that building when they know they are so bad! The new room we were put in was beautifully decorated, clean (although probably could have been cleaner, the floors were pretty dirty by the end of our stay so not sure how well they were cleaned) and spacious. However, there were still signs it hadn't been finished properly, for example a shower plate hanging off the wall, cracks in flooring and walls. We made the most of it though! The pool areas were generally well kept and provided lots of entertainment for adults and children, with a particular favourite being the water slides at the beach front pool. Be aware, the slides were only open from 10-12 and 2-4. The thing that let's the main pool area down the most is the hassle from people trying to get you to take trips, get a tattoo, go to the spa etc. On our first day we were approached by 5 different people in the space of 30 minutes. If you are firm, they won't come back. Also please be aware around the pool area and the shallow end is really slippy