Skuffende ophold – lever ikke op til 5 stjerner Efter 8 dages ophold står det klart, at hotellet ikke lever op til sin 5-stjernede klassificering – snarere 3 stjerner. Hotellet virker generelt slidt og dårligt vedligeholdt. Værelserne er store og funktionelle, og minibaren blev fyldt op dagligt, men møblerne er slidte og fremstår beskidte. Badeværelset havde misfarvede fuger i badekarret og pletter på gulvet, som ikke blev rengjort under hele opholdet. Vi valgte at undgå både pool og spa, da der manglede fliser i poolen, og hygiejnen generelt virkede tvivlsom. Spaområdet fremstod ikke rent, og behandlingerne var både dyre og udført uden synlig faglighed. Vi afbrød et behandlingsforløb til ca. 500 euro, da kvaliteten ikke stod mål med prisen. Derudover oplevede vi flere steder meget varierende og til tider urimeligt høje priser i hotellets butikker. All inclusive-konceptet fungerede ikke optimalt. Servicen var tydeligt afhængig af drikkepenge – uden dem blev man ofte overset. Dog var servicen god i restauranter med reservation. Samlet vurdering: Hotellet har potentiale, men lever i sin nuværende stand langt fra op til en 5-stjernet standard. Vi kan desværre ikke anbefale det. ChatGPT translate: “5 stars? More like 3 – disappointing stay” After 8 days at the hotel, it is clear that it does not live up to its 5-star rating – our experience was closer to a 3-star level. The hotel appears generally worn and poorly maintained. The rooms are large and functional, and the minibar was restocked daily, which was a plus. However, the furniture is clearly worn, and the sofa looked stained and dirty. The bathroom was not up to standard. The bathtub had discolored grout with dark spots, making it unappealing to use. There were also stains on the toilet floor that were not cleaned during our entire stay – even though we were able to remove them ourselves. We chose to avoid both the pool and spa areas. Several pool tiles were missing, and overall maintenance raised concerns about hygiene. The spa area appeared unclean, and the treatments were both overpriced and lacking any clear professional standard. We paid around 500 euros for a package of treatments but decided to stop early as the quality did not match the price. We also experienced inconsistent and sometimes unreasonable pricing in the hotel shops. The all-inclusive concept did not work well. Service seemed highly dependent on tipping – without it, we were often overlooked. However, service in the reservation-only restaurants was noticeably better. Overall: The hotel has potential, but in its current condition, it falls far short of a 5-star standard. We cannot recommend it.
