The price was reasonable, the environment was nice, and the entire resort was very quiet. Even during the May Day holiday, the price didn't increase outrageously; for this price during the holiday, the environment was quite good.
Cleanliness: The toilet in the room was a smart toilet that automatically closed when someone left. However, a very unpleasant smell wafted out as soon as the lid was opened. We changed rooms mid-stay, and the smell was still very strong in the new room. When we asked the butler, they said they couldn't adjust the automatic closing mechanism. We just had to put up with it.
Service: First and foremost, the butler, Xiao Jia, was exceptionally helpful. While you can't expect much at this price, the hotel's attention to detail was lacking, significantly impacting the experience. For example, afternoon tea was only available from 1 pm to 4 pm. On our first day, we were completely unaware that afternoon tea could be delivered to our room, and the butler didn't mention it either, so we had to rush to the restaurant. We only found out on the third day after asking the butler that room service was available if we couldn't make it in time. The service reminders weren't very thorough.
The restaurant had few tables, so there was a wait for a table for breakfast. The auntie in charge of cooking the noodles had a terrible attitude; she was unresponsive and barely answered my questions. I hope the hotel will take this seriously.
Facilities: The room provides tea sets, so you can sit on the balcony and enjoy tea, which is quite comfortable. The hotel facilities are all new. However, for such a large hotel, there isn't even a washing machine available for guests, and the hotel doesn't offer laundry service. If your clothes get dirty, you have to take them to an outside laundry shop, which is very inconvenient.
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