Irock Lodge

The place double booked our earlier reservation made. We didn’t get what we paid for. They were to pick us up from the airport, the van never came. Their amenities were very worn out and unkempt. We had to change hotels. Thank God we landed at Waterfall Lodge. Hope no one finds themselves there.

Firstly not all pictures are as per the lodge. i.e the food and the rooms. The first night we arrived no water to shower at all. Thought the problem would be fixed by the time we woke up. 3 drops of cold water. Pump was changed at around 12noon. Some of the rooms we were given were incomplete and didn't even have shower heads. First shower of the day. The breakfast was a buffet breakfast cooked in the most unclean kitchen. I still cannot get over the kitchen. Guest are given access to the kitchen so be warned if you break a glass you will be over charged. The price of the buffet is much higher then any other places we stayed at in Victoria falls. For the quality of service this is day light robbery. There is nothing else around so its pretty much eat what is available or starve. The lady that was cooking did the best she could to make us feel as comfortable as possible but the kitchen is full of rats and is very unhygienic. The sink is rusty and full of black slime along the edges of the welded sink. Diner had to be pre-planned otherwise you starve as there is no staff accommodation on site. The pictures on the *********** are not all true. The pictures of the food they serve is lies. The pictures of some of the rooms are lies. We pretty much took over the whole place as we were 18 people. Each person had there own experience. Lighting to the rooms was very poor and the children were terrified at night that they could step on something.

It’s always the people who make a stay meaningful! Loved it

This was a very interesting resort! Unfortunately, we arrived, and there was no one to greet us, except the security guard, who gave us a nice tour around the property, including rooms that were obviously occupied by other guests… Our room was nice, but the facilities could certainly use some work. For example, there was no toilet paper holder, and there was about 1/25 of a roll of toilet paper just sitting on the back of the toilet tank. The shower curtain didn’t reach the floor on the shower stall so when you took a shower, the entire bathroom floor was flooded, however, they left a mop in the corner so you could mop the floor up. We thought we had a room with air conditioning, but it turns out we did not, and it was uncomfortably warm. Our host, Mercy, was absolutely wonderful and made up for all the other issues. Breakfast was great, made to order and continental. Transferred to the airport was extremely quick and well organized. The grounds were really interesting! The views were spectacular! Beds were comfortable, however we had flannel sheets on our bed in 38 degree weather!! It was reasonably priced, and was very quiet and private.

It’s mesmerising to see the fall with 1.7 kms width and 100 meters fall . I was on the Zimbabwe side and it’s a beauty. Wish I were on the other side to have a plunge in the pool

Stayed here for 2 nights, lovely place. Marvel was great at arranging activities for us. Room was nice and spacious too, beds super comfy. All the staff were always super friendly and helpful. Tino was our driver for our stay, he was full of great advice on where to go and what to see. Would definitely recommend.

Amazing