Elephant Hills Resort

Reviews of Elephant Hills Resort

Elephant Hills Resort

328 Park Way, Victoria Falls, Hwange, Matabeleland North, ZimbabweSee Hotel Details
Elephant Hills Resort
Elephant Hills ResortElephant Hills ResortElephant Hills Resort
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1 night

Guest Reviews

8.4/10
Very good
77 Reviews
Verified reviews
Location8.4
Amenities8.2
Service8.6
Cleanliness8.4
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All reviews(77)
Positive reviews(48)
Reviews with photos/video(9)
Negative reviews(1)
Mohammad Al Shamali
Standard Twin Room With River View
Stay Date Apr 2025
Business traveler
26 Reviews
7.0/10
Posted on May 27, 2025
Good Hotel
Dr Sheilla
Standard Twin Room with Golf View
Stay Date Nov 2023
Couple
4 Reviews
10/10
Outstanding
Posted on Dec 11, 2023
Amazing experience and a good place to be with friends and family
Guest User
Double Or Twin Double Or Twin Standard
Stay Date May 2024
Family
1 Reviews
10/10
Outstanding
Posted on Jul 8, 2024
Great service, location and staff
Guest User
Standard Twin Room with Golf View
Stay Date Jul 2023
Couple
1 Reviews
3.0/10
Posted on Aug 12, 2023
Outdated facility. Cancelled my room key at 10 am before checking out. Charged US$35 for breakfast. Super greedy!
M45038****
Double Or Twin Double Or Twin Standard
Stay Date Oct 2024
Traveling with friends
2 Reviews
10/10
Outstanding
Posted on Nov 29, 2024
The environment is first-class.
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Luis 🇵🇹
Double Or Twin Double Or Twin Standard
Stay Date Aug 2024
Family
52 Reviews
10/10
Outstanding
Posted on Oct 8, 2024
Elephant Hill Resort is a gem in Zimbabwe! Not only is the scenery here picturesque, but also the wild animals are within reach. The service is warm and thoughtful, and the rooms are comfortable and warm. Every breath is a gift from nature, and every experience is an unforgettable memory. Highly recommended for you who love nature and adventure!
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李李圓園
Standard Twin Room With River View
Stay Date May 2025
Family
30 Reviews
9.0/10
Great
Posted on Jun 12, 2025
酒店離瀑布鎮大慨10分鐘車程,但9am-9pm有一小時一班的免費班車去瀑布公園。 酒店是老派的高大尚,環境優美,前台員工熱情,雖然不能幫我們預約去贊比亞的觀光,但不厭其煩地幫我們聯繫了去贊比亞側瀑布公園的跨境的士,讓我們有了一個全景的瀑布遊。
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633tanyaa
Stay Date Sep 2025
Traveling with friends
8.0/10
Very good
Posted on Oct 22, 2025
We had a wonderful stay here. Huge hotel and a bit dated but the staff were extremely helpful, views are amazing especially from the dining areas, beautiful pool although it wasn’t quite warm enough for a swim just yet. Rooms were well appointed with coffee/tea making, amenities and bug spray. It was lovely roaming around the complex and encountering animals just made the trip. Meals were mostly good but not cheap when paying in US$ and staff helpful and attentive. The Shuttle service they operate to and from Vic Falls was brilliant with a very helpful driver (provided additional advice, helped us find a venue, dropped us there and picked us up) they always aim to please.
6/8
Response from Property: Dear 633tanyaa, Thank you for sharing your experience with us — we’re so pleased to hear that you had a wonderful stay at Elephant Hills Resort! It’s great to know that our team made a positive impression and that you enjoyed the stunning views from our dining areas. We’re glad the room amenities, including the bug spray, came in handy and that you had the chance to explore the grounds and encounter some of our local wildlife — always a special treat! We appreciate your feedback on the meals and pricing, and we’re happy to hear our staff remained attentive throughout your visit. It’s especially rewarding to know that our shuttle service helped make your trip more convenient and enjoyable. We hope to welcome you back again soon — perhaps next time the pool will be just the right temperature for a swim! Warm regards,
Npk92
Stay Date Sep 2025
Solo traveler
10/10
Outstanding
Posted on Oct 21, 2025
I chose well with this resort while staying at Victoria Falls. The resort was perfectly located a short driving distance from Victoria Falls town and the actual Victoria Falls Park on the Zimbabwe side. I loved how warm and welcoming the staff were here and I immediately noticed it as soon as I arrived with how they greeted me and the welcome smoothie I was given. My room overall was great and had everything I needed for a comfortable stay, but it does look aged in some parts particularly in the bathroom in the bathtub and around the shower and sink knobs. That was only a minor gripe though and it didn’t deter me from enjoying my stay too much, I loved how they had a can of bug spray in the room for guests to use in case we didn’t bring one. Trust me you will need that can of bug spray haha because there’s a lot of bugs and mosquitoes flying around outside. The food the resort served at the restaurant for breakfast, lunch, and dinner was excellent every time I went! The resort itself had lots to offer as well besides great food and drinks. There was a swimming pool area, spa, golf course, and an opportunity to walk out into the national park that surrounded the resort. At times I would see wildlife outside my hotel room balcony too which was cool to see. So overall, this was a great resort and one that I recommend consider staying at when you visit Victoria Falls! - Nolan
6/7
Response from Property: Dear Nolan, Thank you so much for your detailed and generous review! We’re delighted to hear that you had a memorable stay with us at Elephant Hills Resort and that our location, hospitality, and amenities made your visit to Victoria Falls so enjoyable. We’re especially glad you felt welcomed from the moment you arrived — our team takes great pride in creating a warm and inviting atmosphere. Your feedback about the room condition is appreciated and noted; we’re continuously working to enhance our guest experience, and insights like yours help us prioritize improvements. It’s wonderful that you enjoyed the food, the wildlife sightings from your balcony, and the many activities available on the property — including the bug spray, which we’re glad came in handy! Thank you again for recommending us. We hope to welcome you back soon for another unforgettable stay. Warm regards,
enlun2022
Stay Date Jul 2025
Business traveler
10/10
Outstanding
Posted on Aug 7, 2025
I enjoyed the great views from my balcony, the Zambezi River, the golf course, wild animals grazing on the lawn and the golden sunset. I have been here several times and each time hits differently. I will keep coming back!
6/19
Response from Property: Dear enlun2022 Thank you so much for your beautiful review and for choosing Elephant Hills Resort time and again. We're truly honored to be your go-to destination in Victoria Falls. It’s heartwarming to hear how much you enjoy the views—from the majestic Zambezi River to the serene golf course and the wildlife that graces our lawns. The golden sunsets are indeed magical, and we’re thrilled they continue to leave a lasting impression on you. Your words, “each time hits differently,” perfectly capture the essence of what we strive to offer—an experience that evolves and deepens with every visit. We can’t wait to welcome you back for yet another memorable stay. Warm regards
Mthabisi N
Stay Date Aug 2025
Business traveler
10/10
Outstanding
Posted on Sep 17, 2025
Had a wonderful time at the Elephant hills, beautiful hotel, nice rooms, delicious meals and very friendly staff. I hope to visit again soon
Response from Property: Dear mthabisindlovu, Thank you so much for your kind words and for sharing your experience at Elephant Hills Resort. We’re thrilled to hear that you had a wonderful time and enjoyed our beautiful hotel, comfortable rooms, and delicious meals. It’s especially heartening to know that our team’s friendliness made a lasting impression—we believe that genuine hospitality is at the heart of every memorable stay. Your hope to visit again soon means the world to us, and we’ll be ready to welcome you back with open arms. Warm regards,
Madhukar S
Stay Date Jul 2025
Other
10/10
Outstanding
Posted on Aug 13, 2025
Luxirious nature resort within a national park, Deer and antelope, even boars keep roaming around in the campus, if you get a higher floor, you can see the rainbow and the mist from the Victoria falls. Witness the beautiful sunrise and magnificent sunsets. There are three swimming pools, one tennis court and a golf course too. Good food, courteous staff. You can book your elephant / lion / cheetah interaction tours, helicopter ride to Victoria Falls and physically visit the falls too. Remember to take raincoats. Peaceful city, not too much of traffic, airport is just 20 minutes from the resort. Remember to buy local sim card on Airport, as no international roaming works.
6/14
Response from Property: Dear Madhukar S, Thank you so much for your glowing review and for choosing Elephant Hills Resort as your nature retreat. We're thrilled to hear that you enjoyed the unique blend of luxury and wilderness that makes our property so special. It’s wonderful that you were able to witness the roaming wildlife and the breathtaking mist and rainbows from Victoria Falls—those moments truly capture the magic of our location. We're also glad you found time to enjoy our pools, tennis court, and golf course, and that our team made your stay comfortable with good food and courteous service. Your travel tips, especially about the local SIM card and raincoats, are spot-on and will surely help future guests. We appreciate your thoughtful feedback on our services and amenities, and we’ll continue striving to enhance every guest experience. We hope to welcome you back soon for another unforgettable stay in the lap of nature. Kind regards,
Guest User
Stay Date Nov 2025
Business traveler
8.0/10
Very good
Posted on Dec 12, 2025
We had the opportunity to go for an excursion in Botswana because the venue is close to Botswana. The venue is located in a game park and we had the opportunity to see wildlife in the vicinity.
Guest User
Stay Date Nov 2025
Business traveler
10/10
Outstanding
Posted on Dec 9, 2025
The property is classic The ambience is top notch The environment is beautiful surrounded by breathtaking views and vegetation. The staff service is fantastic.
Guest User
Stay Date Nov 2025
Business traveler
8.0/10
Very good
Posted on Dec 9, 2025
A great venue for conferencing located at a prime resort area, with decent accommodation at reasonable rates.