Ilford Hostels

good hotel, cheap price, good services. like it.

The accommodation was reasonable to see but was not a very tasty hostel to stay long. For the money it was really just to do.

Apart from the lack of car parking spaces, not bad. Good location, close to the town Centre, room was a good size and tidy, maybe the carpets could do with a Hoover, breakfast was a hot self served breakfast and the staff was friendly. Would come again.

Stayed there for 1 night, and I was surprised what I get for the price I paid. Nice view from the terrace, specious room and excellent staff members. Bonus of free Wi-Fi in the room which is important for my work. definitely coming back once in the area.

We stayed two nights here before and after watching The Lord Mayor's show. Hotel was just a few minutes walk from the railway station. We used TfL travel, so had cheap travel into the Liverpool Street station with trains every 10 minutes. The double room was compact. But we had a good night's sleep. TV remote was not working. Ensuite shower over the bath was good. Towels and toiletries were provided. Breakfast was a buffet, self-service with hot and cold food, including full English, croissants, toast, cereal, jam, etc, fruit, yoghurt, tea, coffee, juice. Staff were replenishing food as and when needed. Would stay here again, as it was good value for money.

Noora never fails to go above and beyond every time we touch base, never fails to accommodate us fully and provides excellent customer service. Towels needed no problem toilet roll no problem parking info. Absolutely anything needed ask Noora. We stay in a variety of travelodge locations Inc Barking Becton Dagenham Ilford etc and would recommend any travelodge to family and friends.

Nice staff and clean room

We visited at the end of August 2021 and the experience was not a good one! Confronted with a pleasant young man only to be put in a room for a single person ( we are a couple ) right at the back of the hotel with a long hallway and flights of stairs we had a few pieces of luggage as we were going to a wedding the next day. Not happy with our room but we could not change it as no more rooms were available. We were told perhaps the next day. We were also informed that continental breakfast was available daily but we could see no evidence of this as the restaurant was closed up from the inside ( see pictures) Our room was changed the next day but we had to go a wedding so asked if we could move in later no! Was the blunt answer no consideration shown as they put us in a small room! We had to move immediately or soon as. Also the restaurant still looked like a building site and in the corner was a dusty table with dirty plates, when we complained, as we were informed before we arrived there was continental breakfast someone was called in to clean the table and put bread, milk and a couple of boxes of cereal to appease the situation ( see pic ) it was terrible The rooms are not that great and you can hear everything through the walls. A few days in the restaurant was cleaned up and a full breakfast was being served but that was a little to late as we had only 2 days left of our stay and the previous days we had to buy our own breakfast when this should have been provided as we paid for this!!! Parking is also not so great first come first served and parking in the surrounding streets is awkward my best advice from our experience is to avoid this place and find somewhere else!!! The staff there at that time showed no consideration professionalism or courtesy for our situation and tried to fob us off regarding the breakfast situation and our room.

the Man running the place was pleasant and helpful even though he wasn't expecting to figure out where to park an Hgv for the night, as no one thought to check parking when booking it, possibly only small hotel in that town that could get me parked up without to much hassle, he even came out and assisted me with reversing up the road, and even though no food served there, he was knowledgeable of local food places and i did get impression nothing would be to much trouble for him, shower was interesting trying to figure out but there was Brew gear in the room, and clean towels that actually felt fresh and clean, and unusually there were no strange odours damp etc either the place has just been given a full facelift or there cleaners are well above average,

I really wish we had booked somewhere else. We wanted a convenient night stay near a part of London we were visiting. Unfortunately, this was an absolute let down. Pros: • The First Lady we spoke to on the phone to confirm our booking was polite and helpful Cons: Bedroom • Incredibly small - double bed pushed up against a wall so you can only access it on one side. Not suitable for 2 people. • Plug socket not usable as this was up against the bed (see pictures) • No plug socket above bedside table • Room incredibly dirty - long hairs left inside of shower, we were certain it hadn’t been cleaned, but unfortunately this looked to be true of the whole hotel • Bed very hard - woke up with back, hip and neck pain and we only managed to sleep for an hour or so Bathroom • Completely worn down - grout dirty, everything was chipped and even the shower door struggled to close. Definitely not a shower you want to stand in bare foot • Shower unusable - you have hot and cold taps in the shower that you have to adjust to get the required temperature (outdated) but even when you think you have an ok temperature I think it must be connected to our bathrooms in the buildings as I was burnt 2 times by scalding temperatures, so much so that even turning the cold tap on full and the hot tap on low it didn’t return back to normal and therefore couldn’t finish my shower • No body wash available - only hand soap And the cherry of the cake… Breakfast • This started ok..ish. There is a continental with some pastries and cereals, and a menu that gives you a full breakfast option (even though the waitresses do not explain this option and you don’t really understand what is and isn’t included in your stay). But what topped it all for us was.. • Breakfast finished at 9.30am. At 9am a family came in and were told they could no longer sit in the breakfast area and had to sit in the front cafe - away from the continental buffet breakfast. Then asked us to leave in the middle of eating breakfast (at 9am) as they had a “conference” booked in the room!!!! They suggested moving our plates and food through to the front room, but after all the drama we just put down our cutlery and left our food half way through eating breakfast. This is completely unacceptable!! Can I suggest that Best Western only book conferences from 10.30am onwards to allow time for those that have paid for breakfast to eat in peace. Meaning you can serve breakfast until 9.30am as advertised, allow 30mins for those to eat that may have come down just before 9.30am, then have 10am - 10.30am to clean and prepare. OR just sit everyone in the front cafe area from the beginning so you don’t disturb customers half way through breakfast!!!! I complained at the Reception desk after this and all I received was a “sorry about that”. Everything about this stay was terrible. Next time I would rather pay double just to stay somewhere else.