Highway 93 N, Icefields Pkwy, Improvement, Improvement District No. 12, Alberta, T1L 1J3, CanadaSee Hotel Details
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1 night
Guest Reviews
9.3/10
Great
119 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities8.9
Service9.4
Cleanliness9.3
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All reviews(119)
Positive reviews(36)
Reviews with photos/video(21)
Loved the view(13)
Awesome rooms(11)
Clean and tidy(10)
Awesome stay(10)
Friendly host(9)
Great location(8)
Grace
Two Queen Room with Mountain View
Stay Date May 2025
Couple
1 Reviews
10/10
Outstanding
Posted on Jun 17, 2025
Very good experience! Good location and nice view. We checked in right during the Happy Hours and the snacks and drinks were very impressive. The only drawback is that the room is not big enough.
Guest User
Three Queen Room with Mountain View
Stay Date Aug 2024
Couple
10 Reviews
9.5/10
Amazing
Posted on Sep 11, 2024
Great stay! Room was very nice and modern with amazing views. Stunning and cozy lobby. Shower was not hot enough at times but that was the only slight negative!
Suppachote
Three Queen Room with Mountain View
Stay Date Aug 2023
Family
7 Reviews
10/10
Outstanding
Posted on Oct 3, 2023
The location of the property was excellent, you can enjoy full of glacier view from lobby or even your room.
Staff was responsive and always ready to assist when we needed something. Free drinks , cold-cut and cheese platters at evening was awesome.
The beds and pillows were incredibly comfortable.
I would highly recommend this place if you’re looking great experience of Glacier view and tours.
e00380121
Three Queen Room with Mountain View
Stay Date Apr 2023
Family
9.0/10
Great
Posted on May 23, 2023
Very good view and staff service. Free coffee and comfortable bed. Only thing is the cafeteria is only opened until 6pm
Guest User
King Room with Glacier View
Stay Date Jun 2022
Family
4 Reviews
10/10
Outstanding
Posted on Aug 1, 2022
This was the best hotel which we booked in our banff trip. The hotel was very new and clean as well as the best view with the glacier.
yoyo
Three Queen Room with Mountain View
Stay Date Apr 2025
Family
13 Reviews
7.5/10
Posted on May 30, 2025
It is indeed not easy to build a hotel in this location.
Downstairs is the entrance to the Columbia Plateau Adventure, so it's great for glacier activities.
I would like to make a special mention of the beef in the hotel restaurant. It was so delicious and the best I had during my entire stay in Banff.
Then there was a sudden power outage in the hotel at night, ahhhh. Of course, I got a call later, but the facilities were really average, so I gave this location a price of 3,000.
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Guest User
King Room With Glacier View
Stay Date Sep 2024
Family
26 Reviews
10/10
Outstanding
Posted on Oct 8, 2024
Great location, comfortable bedding, great service
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Heqingyan
Two Queen Room With Glacier View
Stay Date May 2024
Family
51 Reviews
10/10
Outstanding
Posted on Aug 16, 2024
The location is very good, just opposite the glacier. You can buy tickets for snowmobiles downstairs. Hotel rooms are tight, so make sure to book in advance. There is also a Starbucks on the first floor
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Guest User
Three Queen Room with Mountain View
Stay Date Apr 2024
Family
27 Reviews
9.2/10
Great
Posted on May 9, 2024
It is the only hotel near the glacier landscape. Of course, in addition to the unparalleled view, the service is also very good. There is a Western restaurant and a Starbucks in the hotel. We help with loading and unloading of luggage throughout the process. Thumbs up for the service👍
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Yang_ziqiao
Two Queen Room With Glacier View
Stay Date May 2024
Traveling with friends
51 Reviews
10/10
Outstanding
Posted on Jul 16, 2024
Very beautiful, with free hot cocoa and afternoon tea
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Guest User
Two Queen Room with Mountain View
Stay Date Apr 2024
Family
14 Reviews
10/10
Outstanding
Posted on May 14, 2024
The hotel is facing the glacier and has a great view. It is a very convenient stopover to Jasper and the ice field.
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Guest User
Two Queen Room with Glacier View
Stay Date Sep 2023
Family
3 Reviews
8.0/10
Very Good
Posted on Oct 27, 2023
The hotel faces the ice field and has a good view. The room was clean and the front desk was nice.
There is no lobby, check-in is on the third floor, and it is a bit far to bring luggage from the parking lot.
The Starbucks in the hotel is said to have the highest altitude in Canada, and tipping is included in the payment by default.
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Anonymous User
Three Queen Room with Mountain View
Stay Date Sep 2023
Couple
20 Reviews
10/10
Outstanding
Posted on Oct 3, 2023
The location for viewing the glacier is excellent, with shopping on the first floor, dining on the second floor, and accommodation on the third floor. The room has a loft. The glass windows in the front lobby are very popular. You can drink coffee and slowly enjoy the glacier opposite. A deposit of 250 Canadian dollars is required for check-in. Of course, part of it is the tax to be paid at the store. The rest will be refunded, but it seems very slow. The simple meal in the evening is very good👍
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Guest User
Two Queen Room with Mountain View
Stay Date Aug 2023
Family
6 Reviews
9.5/10
Amazing
Posted on Oct 1, 2023
There are two parking lots. The lower one is for visitors to the glacier center, and you need to walk up the stairs. The higher one is for hotel guests, but you need to call to ask for the passcode. It's a little distance from the parking lot to the building, and it's very cold.
The hotel reception is on the third floor, with an elevator. The main lounge faces the glacier, which is very photogenic. Hot cocoa coffee is provided, and it's very comfortable to sit.
The room is also great, clean and tidy, but it's a pity that the heating is not enough and I didn't sleep well all night (covering my face. The 9:30 glacier tour exclusively for guests is great. There are very few people in the first group. The guide Logan wears short-sleeved shorts while everyone else is wrapped up like a dumpling (laughing and crying).
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Buguyu
King Room with Glacier View
Stay Date Aug 2023
Traveling with friends
26 Reviews
10/10
Outstanding
Posted on Oct 22, 2023
The hotel can be used as a tourist attraction. It is very new and the lobby is a beautiful check-in spot.
The room is very clean and chocolates are given.
The lobby also provides free coffee and chocolate milk, etc. Parking is free.
To enter the hotel, you need to call the front desk to tell the entry password, which is a bit troublesome. It may be to prevent people from parking casually.
The first and second floors of the hotel are restaurants and shops, and sightseeing spots. The third floor is the hotel. There is also a simple afternoon tea in the afternoon, cheese, smoked meat, etc.