Don’t Do It..Move around !
I rarely ever write a review
However I can only speak as a traveler who just wanted a day room .
Close near the Airport .
The location to the Airport AFTER the driver goes to T1, Then T2 it’s a Solid 18min drive total 30minutes .
The shuttle runs every Hour starting after the 15 of each hour
I landed yesterday at 1:45, cleared Custom time 305 Pm local time , Here is the caveat I contacted the hotel via the AI messenger prior to departing from CAN - ICN, block time 1.45 minutes
Once I landed no message from HOTEL
I Asked Airport personnel which door for HOTEL PICKUP , 8A folks for the GOLDEN TULIP
I INITIATED the call to the Golden tulip for which it’s PAST 317pm , FYI : the pick up sign is Door 8 / @8A 1515 the shuttle suppose to Arrive .. there is a yellow signage with information, guess what I call the Golden Tulip.a Male answered I asked him about the 1515 pick up “ The GT representative said , I can’t hear you, send a EMAIL”… hmmm send a Email !
I call back , GT male representative replied “ Send EM… I then initiated another AI assist via Trip. Com . Oh it gets better .. the reply said” it will take up to 2 hours for a reply .. this has to be a prank !
I’m a Business Traveler 6MIL miles , literally 6 MiL and I have never ever , even in remote areas of the world have I ever had to experience ANY type of communication such as this ….
Mind you it’s 38c outside sweltering
Finally @ 4:22pm a black van arrive .
The driver align in the middle of the street versus pulling nearest the curb for us to board the van… let’s talk about this pax van that holds 8-10 pending on you “ Pack em in like a Can” the is only enough cargo space for MAYBE 4/ 33” inch RIMOWA cargo luggage, guess what folks I have 2/33” cargo luggage , 1 carry on “ which the driver had great non verbal skills “.. but his point finger game was real! Like it’s 2026 . Mind you there was 3 of us , then we all thought we were Leaving the terminal . We are all full of sweat , clothes drenched and the driver reenter the terminal .. Me & the other Couple looked at each other . Like where is going … he pulls up and pick up a family of 5.. it’s now 452pm local time .. this family of 5 has luggage , cargo luggage . The driver now has to pack us , like Tamales. Luggage in the Passenger front seat .. God forbid there is an accident “ WE WOULDNT been able to Evacuate.. the roller bag that the driver decided to between Driver & Passenger seat .. he holding with 1 hand .. So glad he felt his Skillset of holding the handle of the luggage that kept rolling .. it’s no need to have “ Hands on the Steering Wheel! 🫣
20 minutes later .. we arrive , No Luggage Cart “ ITS GET OUT, Get your luggage Out “ duces ✌🏼… There No signage stating where to CHECK IN.. go this way , 👉.. so we are ALL looking left to right .. I enter , it’s 3 lines .. 1 Kiosk to check-IN , 1 guy who on the phone . I swear I felt like was In Tijuana at the border ,No organization
Finally , I shared Me & the other Patrons concerns while waiting at the Airport , The young man with the glasses said “ Did you make a APPOINTMENT for the shuttle “! I said hmm not only did I AI chat while I was in the Korean VIP LOUNGE in my departure city which I had departed @1110 , then he said he has told TRIP COM to tell the guest call the hotel for pick
Up , it’s not a schedule service.. I shared the phone logs , I showed him the AI messenger , oh yeah here is the Kicker… At 532pm local time i received a EMAIL from the front desk which I sent @1519 for which I was told 2X from the phone representative “ Stating schedule a pick up at the Hotel!” Are you serious 🧐 it’s 2 hours later.
Finally after 19 minutes later. I get the key to the THE RESIDENCE RM choice w/ the Washer / Dryer I thought … oh no folks this is Not Dual function washing/ dryer option.. Instruction are in KOREAN , now I have to pull my phone out to translate ..I call the front desk .. the reply, there is a drying rack , use that … ok survival mode sets in
