The staff at the hotel are friendly and the rooms were basically clean. However, the property is really worn out. The exterior doors that usually require your door key card to open do not latch (apparently because the card readers don't work). Inside the room, the heat/AC unit made so much noise it would wake you when it came on.
The TV leaned forward and to the side because the stand was broken. Bath fan - not working. Light bulbs were out. The door closer was loose so if you didn't pull the door closed behind you, it would not latch or lock. Carpet stained, floors worn, bath sink drain blocked and drained very slowly, etc. The "free breakfast" consists of instant oatmeal and coffee - NOTHING more. This is an extended stay so the rooms had refrigerators, a cook top, and a microwave and sink. It was the cheapest hotel in the area. If you keep that in mind - the balance is OK. Thus - the overall average rating.