Find Shenzhen Hotels with Infinity Pools

"We love the apartment! It is tastefully decorated and the Daily housekeeping is excellent!! They even kept and return the power bank which we accidentally left behind. Delivery food is sent to our room by a robot, human staff are all approachable and helpful. Only gripe is the traffic outside the hotel is a bit chaotic and dangerous (maybe for foreigners like us)."

"The entire experience, from check-in to check-out, was excellent. The hotel's location is incredibly convenient, right above a commercial area and a subway station. The room was clean and tidy. The express service center staff were warm and attentive, making this hotel highly recommended."

"The weather was quite cold these past few days, but the hotel's temperature control was excellent. It was consistently warm from the lobby all the way to my room. It would have been perfect if the air quality in the room was a bit better upon entry. Overall, I'm very satisfied."

"Absolutely loved DoubleTree, the service was excellent! Huge thanks for the thoughtful arrangements like the complimentary upgrade and welcome treats. It was such a warm touch, and the breakfast spread was fantastic. The staff always had a smile on their faces. A truly wonderful experience, I'll definitely be back 💛"

"I'm a bit unclear whether St. Regis's ”butler service” means a specific person contacts you at check-in or beforehand, and is responsible until you check out, or if it just refers to the guest service hotline on the in-room phone. The public areas are worth a visit, including the rooftop bar. The predominantly dark color scheme gives it an 'old money' feel, not at all gaudy. The play of light and shadow from dusk till nightfall is especially captivating. Many new hotels nowadays favor lighter colors, which can come across as a bit too 'young' or 'fresh'. The room showed some wear and tear, and there was the often-complained-about carpet (an unsolvable issue unless regularly replaced). The view facing Ping An Finance Center is actually quite ordinary, just a small pillar, and these rooms tend to be a bit smaller, feeling like they were carved out of a storage space. Rooms facing Hong Kong are a normal size, and looking across a 'ditch' at it gives a strange feeling (I haven't been to Hong Kong). I requested a room change for the view, and the hotel was very accommodating. There were welcome fruits. As a regular guest, I don't expect much more. The gym equipment is relatively complete. Breakfast doesn't offer à la carte options, and the variety is decent, but some items were subpar – the rice rolls were mushy and flavorless. Ice cream at breakfast is a plus, though. There was a queue for breakfast, which is the only hotel in Shenzhen I've encountered this at so far, even during New Year's Day, other hotels didn't have this. The strangest thing was being asked for my room card by staff when I went to explore the lobby public areas and bar at night. And I didn't see anyone else being checked during my stay (except when entering the breakfast restaurant). Perhaps I didn't look like someone who could afford to stay at the St. Regis. However, the attitude was quite different when they pressed me for a five-star review during check-out."

"The room was great, quite spacious, and the lobby felt very high-end. The alkaline noodles with beef brisket and radish for breakfast were pretty good. The gym equipment was all Life Fitness. The pretzels on the first floor were also delicious. At this price point, I don't think there's any competition. Plus, there are plenty of dining options at Coastal City nearby, and food delivery is fast; the staff even help bring deliveries right to your door, which is super convenient."

"I chose the Crowne Plaza out of several five-star options, but honestly, I was quite disappointed. Let me get straight to the point, as this review will be long. For guests, it all comes down to service, room facilities, and location. The service was average, the room facilities were average, and the location was only slightly above average. So, my recommendation is also just average, or even less – I wouldn't recommend it. First, the good points. Since it was my birthday, the hotel upgraded my room, offering a 270-degree view. You pay for all the good views in Shenzhen, and seeing the beautiful sunset definitely brightened my mood. There was also a simple decoration and a small birthday cake. The breakfast selection was quite rich with many choices. Next, the location. The closest shopping mall is MixC World, about two kilometers away. Then, the room amenities. The moment I walked in, I saw the bathtub. For someone like me who lacks a sense of security, it felt really awkward – bathing right by the door? There wasn't even a screen for privacy. Also, for a hotel costing over 1000 yuan, the toilet wasn't smart, and in this weather, it was really freezing cold. When I checked in, I specifically asked the front desk if they would deliver my takeout or if I needed to pick it up myself. The front desk replied that they could deliver it before 11 PM, but after 11 PM, I'd have to go down to the concierge on the 3rd floor to get it. That night, around 9:30 PM, the delivery rider said the food had arrived. We even told the rider that someone or a robot would bring the food up. We waited until 10 PM, thinking they might be too busy, so we decided to go down and get it ourselves. The concierge then told us that guests need to pick up their own takeout. Firstly, the whole point of ordering takeout is because I'm lazy. Secondly, I ordered it within the timeframe the front desk said they could deliver. When I asked the front desk again, they said we needed to inform them so they could ask the concierge to deliver it. Why wouldn't they just have the concierge deliver it directly? Why make the customer go through the extra step of telling the front desk to have my takeout sent to the room? Didn't I order takeout to minimize walking and eat promptly? I even put my room number in the delivery notes. It's truly baffling that a five-star hotel in 2026 doesn't have takeout robots. I'm very grateful for the complimentary cake, which tasted great, and they also asked us for a preferred delivery time. However, after telling them the time, it still wasn't delivered an hour later. We truly didn't take a shower and just waited anxiously, afraid of missing the cake delivery. Of course, the staff apologized profusely in the end. From every aspect, this hotel has a very, very, very large room for improvement."

"This is the first time I've stayed at a Ctrip 5-diamond hotel with such poor facilities. I found the building using the online address, but there was no staff in the ground floor lobby. In fact, there wasn't even a lobby on the ground floor; the lobby was on the 13th floor. I fumbled around on the ground floor for a bit, then found an elevator up to the 13th floor. The 'lobby' there was just two check-in counters, with no lounge area whatsoever, completely unlike a 5-diamond hotel. The room itself was quite spacious, meeting 5-diamond standards, and I was getting ready for dinner. However, a 5-diamond hotel, surprisingly, didn't have a restaurant serving dinner! I had to rely on Gaode Maps and Dianping to search, then fumbled through a confusing elevator change in the dark to finally find a restaurant in the same office building. Honestly, what's the difference between staying at this 5-diamond hotel and a 3-diamond budget hotel? Of course, the hotel's location has one big advantage: it's within walking distance to the Sports Center for concerts."

"Traveling with three friends this time, our stay at this hotel was absolutely divine! The room was spacious and airy, perfectly comfortable for four people without feeling cramped. What truly amazed us was the stand-alone bathtub. After a day of exploring, a hot bath with the complimentary aromatherapy bath bomb completely melted away our fatigue. The tub was spotless, showing incredible attention to detail. The bedding was soft and skin-friendly, and the soundproofing was excellent, ensuring a wonderfully peaceful sleep every night. The hotel's facilities were also outstanding. The heated swimming pool had crystal-clear water and a comfortable temperature – perfect for a fun swim with friends. The gym was well-equipped with brand-new machines, catering to both cardio and strength training. A hot shower after a workout was the icing on the cake. The dining experience far exceeded our expectations. The breakfast buffet offered a rich variety, from Chinese congee, noodles, and dim sum to Western bread and coffee, plus fresh squeezed juices – all made with fresh, delicious ingredients. For dinner, we ordered specialty dishes at the Chinese restaurant. They were beautifully presented, generously portioned, and authentically flavorful. What truly deserves special praise are the staff members. From check-in to any daily requests, they were consistently warm and attentive. They proactively helped with luggage and recommended local eateries, making us feel genuinely cared for. Overall, this hotel is impeccable, from its amenities to its service. We'll definitely choose to stay here again on our next trip!"

"The front desk staff member who checked me in was very attentive and polite, greeting me warmly. The service was very thoughtful, and the environment was really nice. My room had floor-to-ceiling windows with a great view, and all the facilities and amenities were complete and quite new."